ChatHelp – Click to Chat Button, Chat to Order for WooCommerce & Floating Chat Form

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.

wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.

188 searches this plugin appeared in over the last 90 days, 20 listed. 123 left out as unrelated or noise (years, numbers, stray words). 2 of its tags aren't in the top 24 for their own search.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Crossed into this band 41 days ago and the previous band took 13 months to cross, so the real count is still just over 2K.

At the current install trend, crossing 3K+ in roughly 170 days.

1. ★★★★★ uomiguel

   9mo ago

   I purchased the Pro version and the experience has been excellent. The plugin works perfectly and the team is very professional. I requested a couple of new features and they developed them without any issues and in a short time. Support is fast, helpful, and truly listens to customers. Highly recommended.

   Read on wp.org ↗
2. ★★★★★ Mohsin Alam

   10mo ago

   This plugin worked great for my website, Order Via WhatsApp. It also provides a floating chat icon, which is helpful as well. Thanks

   Read on wp.org ↗
3. ★★★★★ Foysal Imran

   1.3y ago

   I requested a Pre-filled Message feature for their plugin, and they implemented it surprisingly fast. I expected it to be a Pro-only feature, but they generously included it in the free version across all chat layouts and button types. Excellent support!

   Read on wp.org ↗
4. ★★★★★ firststepstogether

   1.5y ago

   I am using this plugin to provide support to my customers through WhatsApp. It’s really effective and they can connect with me very easily using their WhatsApp. They don’t need to save our number manually.

   Read on wp.org ↗
5. ★★★★★ crowandravener

   1.7y ago

   The plugin is really easy to use for it’s good admin UI also the support is very responsive. I got my answer with solution within few hours.

   Read on wp.org ↗
6. ★★★★★ forest Night Shelter

   1.7y ago

   This plugin has so many essential features what exactly filled my needs! Amazing!

   Read on wp.org ↗
7. ★★★★★ maliaga

   2.4y ago

   Unfortunately I have encountered the same problem again, it is a shame that it changes all the fonts on the website, it is a well thought out plugin. This topic was modified 2 years, 1 month ago by maliaga. Reason: I found a new bug This topic was modified 2 years, 1 month ago by maliaga. This topic was modified 1 year, 8 months ago by maliaga.

   Read on wp.org ↗
8. ★★★★★ roboxkin

   3.0y ago

   If in your demo version, on a blank page with your plugin, the page barely loads, then what about the full site? You should work on optimization first

   Read on wp.org ↗

Recent releases and news for this plugin

1. — Version 3.6.1 Added: Form field variables by label — {name}, {message}, {your_email} — shown in the Form Message Template’s Insert variable menu. Fields sharing a label are numbered in order: {name_1}, {name_2}. Added: {time} variable 3.6.1
2. — Version 3.6.0 Added: Import/Export under Settings — move the Global Chat, Custom Chats, Leads, WooCommerce and plugin settings between sites (or keep a backup) as one bundle or per type, in JSON, CSV or XML. Replaces the per-page Back 3.6.0
3. — Version 3.5.9 Fixed: “Open in New Tab” was ignored on sites where the Settings page had never been saved: the switch showed as on in the admin, but WhatsApp still opened in the same tab and the visitor left the site. The front end now 3.5.9
4. — Version 3.5.8 Fixed: With Auto Open Popup enabled and the “Chat Button” chat experience selected, the floating button switched to its close icon even though it has no popup to close. The button is now left out of the open/close toggle 3.5.8
5. — Version 3.5.7 Fixed: Submitting the chat form on the front end opened a WhatsApp error page (“This page doesn’t exist”) instead of the conversation. The button’s WhatsApp number was written into the page with extra quote characters, s 3.5.7
6. — Version 3.5.6 Fixed: Email, Phone Number and Select form fields were selectable in the Form Fields editor but never rendered on the front end (only Text and Textarea did), and their values were left out of the WhatsApp message. All fi 3.5.6

All 4 disclosed vulnerabilities are patched in the current version (3.7.0). Sites still on an older version should update.

1. Patched Medium · 6.4 ChatHelp <= 3.5.1 - Authenticated (Contributor+) Stored Cross-Site Scripting via 'number' and 'group' Shortcode Attributes ↗
   2026-07-16 CVE-2026-15759 Improper Neutralization of Input During Web Page Generation Affects <= 3.5.1 Patched in 3.5.2
2. Patched High · 7.5 Chat Help – Click to Chat Button & Form <= 3.1.3 - Missing Authorization to Unauthenticated Sensitive Information Exposure ↗
   2025-11-18 CVE-2026-15291 Missing Authorization Affects <= 3.1.3 Patched in 3.1.4
3. Patched Medium · 5.3 Chat Help <= 3.1.3 - Missing Authorization ↗
   2025-11-11 CVE-2025-66099 Missing Authorization Affects <= 3.1.3 Patched in 3.1.4
4. Patched Medium · 4.3 Appsero <= 2.0.0 - Missing Authorization via handle_optin_optout ↗
   2024-04-11 CVE-2024-32110 Missing Authorization Affects <= 1.4.9 Patched in 1.6.0

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0.1

Translated into 3 languages, 0 at 90% or more

Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.

Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-09-20 1K+ → 2K+ up after 384 days in tier
2. 2025-09-01 900+ → 1K+ up after 27 days in tier
3. 2025-08-05 1K+ → 900+ down after 17 days in tier
4. 2025-07-19 900+ → 1K+ up after 9 days in tier
5. 2025-07-10 800+ → 900+ up after 12 days in tier
6. 2025-06-28 700+ → 800+ up after 22 days in tier
7. 2025-06-06 600+ → 700+ up after 9 days in tier
8. 2025-05-28 500+ → 600+ up after 200 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Embed this report card

Drop a live Pulse card for ChatHelp – Click to Chat Button, Chat to Order for WooCommerce & Floating Chat Form into a readme, a review or a deck. It updates itself.

ChatHelp – Click to Chat Button, Chat to Order for WooCommerce & Floating Chat Form: 2K+ active installs, 4.4★ (9 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/chat-help