Chat Icon
by crosstalk · Chat & Support
This plugin displays a chat icon at the bottom right of your website that redirects users to a specified chat URL.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
C 56/100
Stale · Few reviews
Active installs
10+
≈17 estimated
Momentum
-63%
downloads vs prior 30d
Biggest opportunity: Add “texting” to your wp.org tags. You rank #15 for it without listing it, close enough for a declared tag to move you up. WordPress.org counts only your first five tags, so with 4 listed it's a slot worth spending.
56 health vs 64 average across 1,174 Chat & Support plugins
Install conversion
How it's measured →0.9%
of downloads still active
At least 10 of 1.2K lifetime downloads are still running, in line with its category: the median Chat & Support plugin keeps 0.8%, across 627 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: Update recency
Updated 726 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.7.11; the current branch is 6.8
5.0★ over 4 reviews, smoothed to 4.17★ and held back under 25 reviews
4 of 5 tags set · short description in place
To rank higher: Last updated 726 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
33
Momentum
Mixed: one swing, the rest drifting
0.0
Velocity
places per keyword, 20d
0%
Breadth
of keywords climbing, 20d
0.0
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| texting | #15 | #8 | 0 |
| chat your tag | Not in the top 24 | ||
| external link your tag | Not in the top 24 | ||
| icon your tag | Not in the top 24 | ||
| redirect your tag | Not in the top 24 | ||
10 searches this plugin appeared in over the last 90 days, 1 listed. 9 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- Add “texting” to your wp.org tags. You rank #15 for it without listing it, close enough for a declared tag to move you up. WordPress.org counts only your first five tags, so with 4 listed it's a slot worth spending.
Daily downloads
Since 5 Nov 2024 · 726 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 118 · peaks are release surges
Directory rank
Ranked about #30,100 to #45,000, alongside the other plugins at 10+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Health trend
Composite health score, snapshotted daily
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
2.0y ago
latest release · v1.0 · 4 Nov 2024
1
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history since 4 Nov 2024
Recent reviews
All reviews on wp.org ↗- ★★★★★ dmconverse2.0y ago
Inclusive to Omnicomms are custom short-form videos and Linkedin promotion which are many times the cost of the platform. This brings customers “calling us” rather than constantly harassing them achieving a better customer at a great value shortening the customer buying cycle significantly including voice, SMS, text video chat and a video call center. A great solution for any business.
Read on wp.org ↗ - ★★★★★ myappworks2.0y ago
Omnicomms streamlines customer communications with an easy-to-use interface. By combining SMS, voice, email, chatbot together with a one-touch video “DoorBell” is really cool. And there is also a live streaming and ondemand video platform included that gives customers even more video options and many more features to mention here. This is a real and needed value to help your business.
Read on wp.org ↗ - ★★★★★ crosstalk2.0y ago
As you can expect we are pleased by Omnicomms and have asked for reviews and found that many are willing to share their reviews with us, they understandably reluctant to share publicly. You are welcome to consider these comments as guidelines for considering this solution. There are many more I can share with you, please email [email protected] for more. —– “Time to get serious as this is seriously a Mastercard “priceless” moment, and Omnicomms pays for itself in as little as: – one sales call, – one saved customer support problem and – business opportunity “not-missed’.” J.W. CEO —– “How many times have you called someone and it rings 10 times and then you get a long message and then get informed that the mailbox is full, that never happens with Omnicomms CallU.” B.C. —– “I am so tired of getting stuck in “voice mail jail” or trying to explain to so-called voice recognition systems at most companies or whomever what I need help with, Omnicomms CallU makes my day.” J.O. —–
Read on wp.org ↗ - ★★★★★ goldenpearltech2.0y ago
Omnicomms is a innovative solution integrating text, video, voice, SMS, email into an “omni” unified communications solution. This provides a one-stop solution for enhanced customer experience and engagement for sales, support and other organizational communications. I highly recommend Omnicomms for all B2B and many B2C.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.7.1
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
5 of 8 pass · checked 30 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "This plugin displays a chat icon at the bottom right of your website that redirects users to a specified ch..."
- ! Has a FAQ No FAQ section.
- ! FAQ asks real questions No FAQ to judge.
- ✓ Names who it is for Names its audience or use cases ("use cases", "for businesses", "for teams").
- ✓ Names what it works with Mentions LinkedIn.
- ! Headings and lists 0 headings and 0 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 5,838 characters of description.
- ✓ Tags match the text 3 of 4 tags appear in the text; "external link" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
- P Page Links To 100K+ installs · 4.8★ · 2 shared tags A
-
WP Post Redirect 3K+ installs · 4.1★ · 2 shared tags A - E External Permalinks Redux 2K+ installs · 4.2★ · 2 shared tags B
-
LH Page Links To 400+ installs · 4.1★ · 2 shared tags D -
All in One SEO – AI SEO Plugin to Boost SEO Rankings & Traffic (Schema, Local SEO, Sitemap & SEO Insights) 2M+ installs · 4.7★ · 1 shared tag A -
Redirection 2M+ installs · 4.4★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Chat Icon into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/chat-icon" width="480" height="300" style="border:0" loading="lazy" title="Chat Icon — Plugin Pulse"></iframe> Chat Icon: 10+ active installs, 5.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/chat-icon
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