Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress
by bestwebsoft · Forms
Also makes 17 other plugins · 204.3K+ installs across the portfolio →
The most powerful and user-friendly WordPress contact form plugin. Create beautiful contact forms, widgets and pages using shortcodes.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 81/100
no flags
Active installs
30K+
≈35K estimated
Momentum
+16%
downloads vs prior 30d
Biggest opportunity: Swap “contact button”, “wp contact form” and “contact page” for “contact form 7 db”, “contact form db” and “contact form storage”. “contact button” isn't earning its slot: it only gets you to #12. “contact form 7 db” sits at #6 untagged, close enough for a declared tag to move it up. “wp contact form” isn't earning its slot: it only gets you to #12. “contact form db” sits at #8 untagged, close enough for a declared tag to move it up. “contact page” isn't earning its slot: it only gets you to #11. “contact form storage” sits at #8 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
81 health vs 65 average across 2,510 Forms plugins
Install conversion
How it's measured →0.6%
of downloads still active
At least 30K of 5.3M lifetime downloads are still running, below its category: the median Forms plugin keeps 1.3%, across 1,667 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Forms plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Updated 168 days ago
Tested up to WordPress 7.0.8, the current branch or newer
4.0★ over 292 reviews, smoothed to 4.01★
5 of 5 tags set · short description in place
Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
39
Momentum
Losing ground
-0.3
Velocity
places per keyword, 28d
21%
Breadth
of keywords climbing, 28d
+0.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| bestwebsoft | #3 | #3 | 0 |
| divi contact form db | #2 | #1 | 0 |
| shortcode contact form your tag | #6 | #5 | up 2 |
| contact form plugin | #8 | #8 | up 4 |
| contact widget your tag | #10 | #9 | up 2 |
| contact form 7 db | #6 | #4 | 0 |
| contact page your tag | #11 | #10 | 0 |
| wp contact form your tag | #12 | #13 | up 2 |
| contact button your tag | #12 | #8 | up 1 |
| contact form builder | #13 | #13 | up 1 |
| contact form storage | #8 | #7 | 0 |
| form plugin | #12 | #13 | up 1 |
| wordpress contact form | #12 | #13 | up 1 |
| contact form db | #8 | #5 | down 1 |
| contact plugin | #9 | #8 | up 2 |
| contact | #15 | #14 | up 4 |
| contact information | #9 | #6 | 0 |
| contact information widget | #10 | #10 | 0 |
| contact me widget | #6 | #8 | 0 |
| contact info | #11 | #5 | 0 |
198 searches this plugin appeared in over the last 90 days, 20 listed. 107 left out as unrelated or noise (years, numbers, stray words).
What to do about it
- Swap “contact button”, “wp contact form” and “contact page” for “contact form 7 db”, “contact form db” and “contact form storage”. “contact button” isn't earning its slot: it only gets you to #12. “contact form 7 db” sits at #6 untagged, close enough for a declared tag to move it up. “wp contact form” isn't earning its slot: it only gets you to #12. “contact form db” sits at #8 untagged, close enough for a declared tag to move it up. “contact page” isn't earning its slot: it only gets you to #11. “contact form storage” sits at #8 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “contact button”. #12 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
- One page off on “contact page”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
- One page off on “wp contact form”. #12 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 21.2K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 53% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “30K+”. Our estimate pins where the real number sits.
Crossed into this band 8 months ago; the previous band took 15 months to cross, which places it about 50% of the way through.
Install history since 4 Oct 2021
Recent reviews
All reviews on wp.org ↗- ★★★★★ tranxhdr11mo ago
4.3.5 has a major vulnerability that needs to be fixed asap! WP Engine summary of the vulnerability: This vulnerability allows any unauthenticated user to perform actions that only an administrator should be allowed to do. This vulnerability’s information has been verified by Patchstack. Please note that questions related to this notification should be directed to Patchstack, the plugin author or the 3rd-party researcher for the most accurate information. Resources providing further information on this vulnerability: patchstack.com/database/vulnerability/contact-form-plugin/wordpress-contact-form-by-bestwebsoft-plugin-4-3-5-broken-access-control-vulnerability?_a_id=473
Read on wp.org ↗ - ★★★★★ Emilio Lejit2.7y ago
Magnificent plugin, and works great.
Read on wp.org ↗ - ★★★★★ electricwatches3.0y ago
I’ve been happily using the free version of this plug-in for many years and had been very pleased with it — thank you BestWesbSoft. But a recent update meant it was un-useable for my customers. I raised a support issue, was then asked questions, which I immediately answered…and then nothing. No fix, no reply, just silence.
Read on wp.org ↗ - ★★★★★ gaburata3.8y ago
This app worked great, untill something went wrong and it stopped work. People cant send me a messages, they see in red “the message cant be send”. I don`t know what happened. Then I triend to change some setting and it started working again, but I didnt see the messages in the text box. I decided to write the support team. They asked me for an acces to my admin wordpress panel and for ftp acces and I gave them the passords. They found and solve the problem fast. The support was great! Now I highly reccomend this plugin! This topic was modified 3 years, 6 months ago by gaburata.
Read on wp.org ↗ - ★★★★★ kathtam5.5y ago
A PHP session was created by a session_start() function call. This interferes with REST API and loopback requests. The session should be closed by session_write_close() before making any HTTP requests.
Read on wp.org ↗ - ★★★★★ wordpressreviewer5.7y ago
I needed hosting support to install the contact form because some adjustments were required by FTP. Also, the upgrade to contact form pro and multi didn’t go smoothly. WEBSOFT support was fast and effective, no major issues. Awesome support from Websoft tech. Many thanks!! I recommend Websoft contact form.
Read on wp.org ↗ - ★★★★★ kpurushotham6.1y ago
Needs to update 3 columns and responsive all screens. This topic was modified 5 years, 9 months ago by kpurushotham.
Read on wp.org ↗ - ★★★★★ taavi_miku6.2y ago
Plugin Inspector plugin generates several serious warnings on that. Had to remove.
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 3.9 Update : All functionality was updated for WordPress 7.0. NEW : Block Non-Latin Characters functionality has been added. 3.9
- — Version 3.7 Update : All functionality was updated for WordPress 6.9.1. NEW : Display in popup has been added. PRO : Popup animation and display popup on scroll has been added. 3.7
- — Version 3.6 Update : All functionality was updated for WordPress 6.9. NEW : E-sign field has been added. 3.6
- — Version 3.5 Bugfix : HTML issue in the letters has been fixed. 3.5
- — Version 3.4 Update : All functionality was updated for WordPress 6.8.2. NEW : Send test email functionality has been added. NEW : The Gutenberg block has been added. PRO : Honeypot field has been added. 3.4
- — Version 3.3 Update : All functionality was updated for WordPress 6.8. NEW : New dropdown field has been added. 3.3
Security history
via Wordfence IntelligenceAll 10 disclosed vulnerabilities are patched in the current version (4.3.9). Sites still on an older version should update.
- Patched Medium · 6.1 Contact Form by BestWebSoft <= 4.2.8 - Reflected Cross-Site Scripting via cntctfrm_contact_subject ↗2024-03-13 CVE-2024-2200 Improper Neutralization of Input During Web Page Generation Affects <= 4.2.8 Patched in 4.2.9
- Patched Medium · 6.1 Contact Form by BestWebSoft <= 4.2.8 - Reflected Cross-Site Scripting via cntctfrm_contact_address ↗2024-03-13 CVE-2024-2198 Improper Neutralization of Input During Web Page Generation Affects <= 4.2.8 Patched in 4.2.9
- Patched Medium · 6.1 Contact Form by BestWebSoft – Advanced Contact Us Form Builder for WordPress <= 4.0.1 - Cross-Site Scripting ↗2019-08-13 CVE-2016-10869 Improper Neutralization of Input During Web Page Generation Affects < 4.0.2 Patched in 4.0.2
- 2017-04-12 CVE-2015-9295 Improper Neutralization of Input During Web Page Generation Affects < 3.96 Patched in 3.96
- Patched Medium · 6.1 Advanced Contact Us Form Builder for WordPress <= 4.0.5 - Reflected Cross-Site Scripting ↗2017-04-12 CVE-2017-18491 Improper Neutralization of Input During Web Page Generation Affects < 4.0.6 Patched in 4.0.6
- 2015-01-22 Missing Authorization Affects <= 3.82 Patched in 3.83
- 2014-08-07 CVE-2014-125095 Improper Neutralization of Input During Web Page Generation Affects <= 3.81 Patched in 3.82
- 2013-08-26 CVE-2013-7481 Improper Neutralization of Input During Web Page Generation Affects <= 3.34 Patched in 3.35
- 2013-08-13 CVE-2013-7475 Improper Neutralization of Input During Web Page Generation Affects <= 3.51 Patched in 3.52
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0.1
Languages
via translate.wordpress.orgTranslated into 108 languages, 3 at 90% or more
Plus 84 more locales with partial translations.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Share of voice
How often each assistant names Contact Form by BestWebSoft when asked about this topic, where it comes in the answer, and how that compares with its wp.org search position. Latest run 25 Oct 2026.
- Assistants
- ChatGPT, Claude
- Topics tracked
- Contact form
Readme readiness
8 of 8 pass · checked 25 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "The most powerful and user-friendly WordPress contact form plugin. Create beautiful contact forms, widgets..."
- ✓ Has a FAQ 14 questions in the FAQ.
- ✓ FAQ asks real questions 14 of 14 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("perfect for", "if you have").
- ✓ Names what it works with Mentions Gutenberg, Contact Form 7, Google Analytics, Advanced Custom Fields.
- ✓ Headings and lists 10 headings and 12 lists.
- ✓ Enough to quote 9,154 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-02-28 40K+ → 30K+ down after 463 days in tier
- 2024-11-22 50K+ → 40K+ down after 376 days in tier
- 2023-11-12 60K+ → 50K+ down after 240 days in tier
- 2023-03-17 70K+ → 60K+ down after 257 days in tier
- 2022-07-03 80K+ → 70K+ down after 300 days in tier
- 2021-09-06 90K+ → 80K+ down after 149 days in tier
- 2021-04-10 100K+ → 90K+ down after 1118 days in tier
- 2018-03-19 200K+ → 100K+ down after 641 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
- V Visitor Contact Forms 20+ installs · 3.6★ · 2 shared tags
-
Call Now Button – The Free Click to Call Button for WordPress 200K+ installs · 4.7★ · 1 shared tag A -
Buttonizer – Live Chat, AI Chatbot, Call, Chat, Contact Button 50K+ installs · 4.6★ · 1 shared tag A -
Button Generator – Easily Create Custom Buttons with Icons and Analytics 4K+ installs · 4.1★ · 1 shared tag A -
Floating Button – Easily Create Sticky, Fixed & Floating Buttons 4K+ installs · 3.4★ · 1 shared tag B -
Bolt CTA Button – Floating Call Button for WordPress 2K+ installs · 4.2★ · 1 shared tag B
Embed this report card
Drop a live Pulse card for Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/contact-form-plugin" width="480" height="300" style="border:0" loading="lazy" title="Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress — Plugin Pulse"></iframe> Contact Form by BestWebSoft – Advanced WP Contact Form Builder for WordPress: 30K+ active installs, 4.0★ (292 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/contact-form-plugin
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