Customer Reviews for WooCommerce
by CusRev · eCommerce
Customer Reviews for WooCommerce plugin helps you get more sales with social proof. Set up automated review reminders and increase conversion rate.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 89/100
no flags
Active installs
80K+
≈89K estimated
Momentum
-40%
downloads vs prior 30d
Biggest opportunity: Support resolution scores 62/100. Mark more forum threads resolved — the resolved ratio feeds the ranking.
89 health vs 71 average across 9,783 eCommerce plugins
Install conversion
How it's measured →1.0%
of downloads still active
At least 80K of 8M lifetime downloads are still running, below its category: the median eCommerce plugin keeps 1.4%, across 5,160 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other eCommerce plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 47 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Support resolution
Updated today
Tested up to WordPress 7.1.4, the current branch or newer
4.8★ over 1,539 reviews, smoothed to 4.78★
5 of 5 tags set · short description in place
13 of 21 support threads resolved in the last 2 months
To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
37
Momentum
Losing ground
-0.5
Velocity
places per keyword, 28d
18%
Breadth
of keywords climbing, 28d
-0.4
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| customer reviews your tag | #1 | #1 | 0 |
| customer | #1 | #1 | 0 |
| review for discount your tag | #1 | #1 | 0 |
| review reminder your tag | #1 | #1 | 0 |
| review reminders | #1 | #1 | 0 |
| customer account | #1 | #1 | 0 |
| customer dashboard | #1 | #1 | 0 |
| customer notes | #1 | #1 | 0 |
| product reviews | #1 | #1 | up 2 |
| customer feedback | #1 | #1 | 0 |
| customer engagement | #1 | #1 | 0 |
| customer orders | #1 | #1 | 0 |
| verified reviews | #1 | #1 | 0 |
| woocommerce badge | #1 | #1 | up 1 |
| woocommerce badges | #1 | #1 | up 2 |
| review plugin your tag | #2 | #2 | 0 |
| reviews | #2 | #2 | up 1 |
| review | #2 | #2 | 0 |
| reminders | #2 | #2 | 0 |
| add new review | #1 | #1 | 0 |
1495 searches this plugin appeared in over the last 90 days, 20 listed. 1234 left out as unrelated or noise (years, numbers, stray words).
What to do about it
- Your five tags are all earning their place. Each gets you onto page 1 of its own search, so none is worth giving up. “conversion rate”, “get more sales” and “woocommerce form” (#4, #4 and #4 untagged) would be the next worth testing if a slot frees up.
Daily downloads
Since 5 Oct 2022 · 1,490 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 203.6K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
47
releases in the last 12 months
today
latest release · v5.127.0 · 2 Nov 2026
129
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “80K+”. Our estimate pins where the real number sits.
Crossed into this band 17 months ago; a band this size takes about a year or more to cross, which places it about 90% of the way through.
Install history since 20 Jan 2022
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 5.115.0 Improvement: WPML compatibility to display replies to reviews in all languages for [cusrev_all_reviews] shortcode Improvement: accessibility improvements for the reviews summary bar 5.115.0
- — Version 5.114.0 Improvement: additional security validations of color code parameters in shortcodes and blocks for Trust Badges Improvement: include review location in [cusrev_reviews_grid] shortcode 5.114.0
- — Version 5.113.0 Improvement: additional security checks to prevent unauthorized uploads of media files via on-site review forms 5.113.0
- — Version 5.112.0 Bug fix: non-unique table/alias 5.112.0
- — Version 5.111.0 Improvement: additional security checks to prevent unauthorized uploads of media files on local review forms 5.111.0
- — Version 5.110.1 Improvement: CSS improvement for compatibility with third-party themes 5.110.1
Security history
via Wordfence IntelligenceAll 29 disclosed vulnerabilities are patched in the current version (5.127.0). Sites still on an older version should update.
- Patched High · 7.2 Customer Reviews for WooCommerce <= 5.122.0 - Unauthenticated Stored Cross-Site Scripting via Comment Author Name ↗2026-10-01 CVE-2026-97663 Improper Neutralization of Input During Web Page Generation Affects <= 5.122.0 Patched in 5.123.0
- Patched High · 7.2 Customer Reviews for WooCommerce < 5.118.0 - Unauthenticated Stored Cross-Site Scripting ↗2026-08-31 CVE-2026-76585 Improper Neutralization of Input During Web Page Generation Affects < 5.118.0 Patched in 5.118.0
- Patched High · 7.2 Customer Reviews for WooCommerce <= 5.106.0 - Unauthenticated Stored Cross-Site Scripting via Aggregated Review Form ↗2026-08-27 CVE-2026-6176 Improper Neutralization of Input During Web Page Generation Affects <= 5.106.0 Patched in 5.107.0
- Patched Medium · 6.4 Customer Reviews for WooCommerce <= 5.113.0 - Authenticated (Contributor+) Stored Cross-Site Scripting via 'color' Shortcode Attribute ↗2026-07-08 CVE-2026-13771 Improper Neutralization of Input During Web Page Generation Affects <= 5.113.0 Patched in 5.114.0
- Patched High · 7.2 Customer Reviews for WooCommerce <= 5.110.1 - Unauthenticated Stored Cross-Site Scripting ↗2026-06-24 CVE-2026-56043 Improper Neutralization of Input During Web Page Generation Affects <= 5.110.1 Patched in 5.111.0
- Patched Medium · 6.1 Customer Reviews for WooCommerce <= 5.101.0 - Reflected Cross-Site Scripting via 'crsearch' ↗2026-04-15 CVE-2026-3355 Improper Neutralization of Input During Web Page Generation Affects <= 5.101.0 Patched in 5.102.0
- Patched High · 7.2 Customer Reviews for WooCommerce <= 5.97.0 - Unauthenticated Stored Cross-Site Scripting via media[].href Parameter ↗2026-02-12 CVE-2026-1316 Improper Neutralization of Input During Web Page Generation Affects <= 5.97.0 Patched in 5.98.0
- Patched Medium · 6.4 Customer Reviews for WooCommerce <= 5.93.1 - Authenticated (Subscriber+) Stored Cross-Site Scripting via displayName Parameter ↗2026-01-06 CVE-2025-14891 Improper Neutralization of Input During Web Page Generation Affects <= 5.93.1 Patched in 5.94.0
- Patched Medium · 6.4 Customer Reviews for WooCommerce <= 5.80.2 - Unauthenticated Stored Cross-Site Scripting via `author` Parameter ↗2025-07-30 CVE-2025-5720 Improper Neutralization of Input During Web Page Generation Affects <= 5.80.2 Patched in 5.81.0
- Patched Medium · 6.1 Customer Reviews for WooCommerce <= 5.47.0 - Reflected Cross-Site Scripting via 's' ↗2024-04-18 CVE-2024-3731 Improper Neutralization of Input During Web Page Generation Affects <= 5.47.0 Patched in 5.48.0
- Patched High · 8.8 Customer Reviews for WooCommerce <= 5.38.9 - Authenticated (Author+) Arbitrary File Upload ↗2024-01-09 CVE-2023-6979 Unrestricted Upload of File with Dangerous Type Affects <= 5.38.9 Patched in 5.38.10
- Patched Medium · 5.3 Customer Reviews for WooCommerce <= 5.38.1 - Missing Authorization via CR_Manual ↗
- Patched Medium · 4.3 Customer Reviews for WooCommerce <= 5.38.1 - Cross-Site Request Forgery via manual review reminders ↗2023-11-19 Missing Authorization Affects < 5.38.2 Patched in 5.38.2
- Patched Medium · 4.3 Customer Reviews for WooCommerce <= 5.38.1 - Missing Authorization via manual review reminders ↗2023-11-19 Missing Authorization Affects < 5.38.2 Patched in 5.38.2
- 2023-10-04 Missing Authorization Affects < 5.36.1 Patched in 5.36.1
- Patched Medium · 6.4 Customer Reviews for WooCommerce <= 5.16.0 - Authenticated (Contributor+) Stored Cross-Site Scripting ↗2023-01-24 CVE-2023-0079 Improper Neutralization of Input During Web Page Generation Affects <= 5.16.0 Patched in 5.17.0
- Patched High · 8.1 Customer Reviews for WooCommerce <= 5.15.0 - Authenticated (Subscriber+) Local File Inclusion ↗2023-01-23 CVE-2023-0080 Improper Limitation of a Pathname to a Restricted Directory Affects <= 5.15.0 Patched in 5.16.0
- Patched Medium · 5.4 Customer Reviews for WooCommerce <= 5.3.5 - Multiple Unprotected AJAX Actions ↗
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Languages
via translate.wordpress.orgTranslated into 58 languages, 11 at 90% or more
Plus 34 more locales with partial translations.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Share of voice
How often each assistant names Customer Reviews for WooCommerce when asked about this topic, where it comes in the answer, and how that compares with its wp.org search position. Latest run 1 Nov 2026.
- Assistants
- ChatGPT, Claude
- Topics tracked
- WooCommerce extensions
Readme readiness
7 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Customer Reviews for WooCommerce plugin helps you get more sales with social proof. Set up automated review..."
- ✓ Has a FAQ 6 questions in the FAQ.
- ✓ FAQ asks real questions 6 of 6 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions WooCommerce, WPML, Polylang, TranslatePress and 1 more.
- ✓ Headings and lists 11 headings and 11 lists.
- ✓ Enough to quote 9,193 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "review for discount", "review plugin" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-05-28 70K+ → 80K+ up after 1 days in tier
- 2025-05-27 80K+ → 70K+ down after 1 days in tier
- 2025-05-26 70K+ → 80K+ up after 305 days in tier
- 2024-07-25 60K+ → 70K+ up after 414 days in tier
- 2023-06-07 50K+ → 60K+ up after 581 days in tier
- 2021-11-03 40K+ → 50K+ up after 40 days in tier
- 2021-09-24 50K+ → 40K+ down after 111 days in tier
- 2021-06-05 40K+ → 50K+ up after 94 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Revopic – Photo Reviews for WooCommerce 10K+ installs · 4.6★ · 2 shared tags A -
Google for WooCommerce 800K+ installs · 2.8★ · 1 shared tag C -
WooCommerce PayPal Payments 800K+ installs · 2.9★ · 1 shared tag B -
WooCommerce Stripe Payment Gateway 700K+ installs · 3.1★ · 1 shared tag B -
WooCommerce Tax (formerly WooCommerce Shipping & Tax) 500K+ installs · 2.3★ · 1 shared tag B -
WooCommerce Legacy REST API 400K+ installs · 2.2★ · 1 shared tag C
Embed this report card
Drop a live Pulse card for Customer Reviews for WooCommerce into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/customer-reviews-woocommerce" width="480" height="300" style="border:0" loading="lazy" title="Customer Reviews for WooCommerce — Plugin Pulse"></iframe> Customer Reviews for WooCommerce: 80K+ active installs, 4.8★ (1,539 reviews). Plugin Pulse (WP Mayor), as of 2026-11-02. https://plugins.wpmayor.com/plugin/customer-reviews-woocommerce
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