Help Scout integration for Easy Digital Downloads
by flowdee · Chat & Support
Also makes 1 other plugin · 900+ installs across the portfolio →
Easy Digital Downloads integration for Help Scout. Shows purchase information right from your Help Scout interface.
68 health vs 63 average across 672 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Biggest win: Support resolution
To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
187
now · peak 3.2K
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.4y ago
latest release · v2.4.0
10
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 91% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2015-09-07 · 1,393 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. A declining trend compresses what a buyer would pay.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ flowdee1.4y ago
There’s no way around to this widget, when you use EDD and offer support via HelpScout!
Read on wp.org ↗ - ★★★★★ Soflyy3.1y ago
This plugin saves us time and allows us to provide better and faster service.
Read on wp.org ↗ - ★★★★★ Steve Burge4.0y ago
Thanks so much for developing this plugin. It’s really enormously helpful for anyone using EDD.
Read on wp.org ↗ - ★★★★★ Edith Allison4.4y ago
Thank you for taking the time to build this plugin! Works perfectly, super easy to set up. I chose Easy Digital Downloads and Helpscout indepdently not knowing this plugin existed, so happy I came across it by pure chance in the plugin directory. No idea why neither EDD nor Helpscout list this plugin on their site, should be top recommended!
Read on wp.org ↗ - ★★★★★ Adnan4.6y ago
I am using this plugin on both of my EDD stores for LoginPress and Analytify. Helps in support management a lot.
Read on wp.org ↗ - ★★★★★ Daan van den Bergh4.9y ago
Before doing my support rounds on Help Scout I decided to installed this. I’ve just installed it and got it up and running in less than 5 minutes. After that I dove into my support tickets and I could immediately tell this is going to be a huge timesaver. Thanks a lot for creating this!
Read on wp.org ↗ - ★★★★★ megamenu7.3y ago
We have been using this for a couple of years. Works amazingly well. Huge timesaver!
Read on wp.org ↗ - ★★★★★ Puneet Sahalot7.3y ago
Using the plugin on two websites with thousands of customers, and the plugin has saved us hours of time and efforts! It’s easy to look up customer records with a single click and manage their Licenses. Thanks a ton, Thomas, for sharing your fantastic work with us!
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 6.7
Languages
via translate.wordpress.orgTranslated into 1 language, 1 at 90% or more
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-05-14 200+ → 100+ down after 57 days in tier
- 2026-03-18 100+ → 200+ up after 1 days in tier
- 2026-03-17 200+ → 100+ down after 3 days in tier
- 2026-03-14 100+ → 200+ up after 3 days in tier
- 2026-03-11 200+ → 100+ down after 1 days in tier
- 2026-03-10 100+ → 200+ up after 4 days in tier
- 2026-03-06 200+ → 100+ down after 5 days in tier
- 2026-03-01 100+ → 200+ up after 1 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Easy Digital Downloads Featured Downloads 1K+ installs · 4.0★ · 2 shared tags C -
Easy Digital Downloads Free Link 1K+ installs · 4.2★ · 2 shared tags A -
EDD Auto Register 800+ installs · 4.3★ · 2 shared tags D -
Counten- Sale Counter Advanced 200+ installs · 3.6★ · 2 shared tags D - E EDD Downloads As Services 200+ installs · 4.1★ · 2 shared tags D
- E Easy Digital Downloads – Coming Soon 100+ installs · 4.0★ · 2 shared tags D
Embed this report card
Drop a live Pulse card for Help Scout integration for Easy Digital Downloads into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/edd-helpscout" width="480" height="300" style="border:0" loading="lazy" title="Help Scout integration for Easy Digital Downloads — Plugin Pulse"></iframe> Help Scout integration for Easy Digital Downloads: 100+ active installs, 5.0★ (28 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/edd-helpscout