FAQ Concertina
by Michael Burridge · Chat & Support
Display FAQs in an expandable concertina or accordion section. FAQs can be ordered and categorised, and their appearance can be customised.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 49/100
Stale · Likely abandoned
Active installs
600+
≈670 estimated
Momentum
—
no download trend yet
Biggest opportunity: “accessible”, “accordion” and “faq” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
49 health vs 64 average across 1,175 Chat & Support plugins
Install conversion
How it's measured →2.1%
of downloads still active
At least 600 of 27.9K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 629 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Removal-risk signals
53/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 4+ years — the top precursor to removal once a vulnerability is found.
- Falling behind WordPress. Tested up to WordPress 5.9.20.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: Update recency
Updated 1738 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 5.9.20; the current branch is 6.8
4.7★ over 22 reviews, smoothed to 4.28★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 1738 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| accessible your tag | Not in the top 24 | ||
| accordion your tag | Not in the top 24 | ||
| faq your tag | Not in the top 24 | ||
| faqs your tag | Not in the top 24 | ||
| frequently asked questions your tag | Not in the top 24 | ||
3 searches this plugin appeared in over the last 90 days, 0 listed. 3 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “accessible”, “accordion” and “faq” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 535 · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
4.8y ago
latest release · v1.4.8 · 28 Jan 2022
21
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 98% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “600+”. Our estimate pins where the real number sits.
Crossed into this band 4 months ago; a band this size takes about a year or more to cross, which places it about 69% of the way through.
Install history since 6 Apr 2016
Recent reviews
All reviews on wp.org ↗- ★★★★★ bobarnowitt4.6y ago
FAQ Concertina is VERY INTUITIVE, STRAIGHTFORWARD, and VISUALLY APPEALING. This plugin does exactly what you need it to; no jargon, no hassle, no “figuring it out.” It just works; and without a lick of code! I looked at several other providers and none were quite what I wanted/needed. I am not a developer and my two websites are tools of my real business. My visitors are often new to the nuances of my services and capabilities, but I can’t bury every visitor in every aspect of our program. Well-designed FAQ’s (generously referenced around my sites) were the perfect solution. There are no stupid questions, just unasked and “unanswered” ones. And you’re not on your own. I had one small issue and the author came to my rescue immediately.
Read on wp.org ↗ - ★★★★★ ProBono Websites5.3y ago
Maybe it gets messed up by Divi, but the categories don’t get carried over into the Add FAQ screen. You have to enter a new category every time you add a FAQ. Also, I can’t find a place to copy the short code. The way it works it is less than useless.
Read on wp.org ↗ - ★★★★★ micko16.2y ago
I Love this plugin! I am using it for my “About page” and a “Newsletter” page. I love how it looks and how it functions. I love how I can use it for different things on my site.I struggled with setting it up, I had to learn more about shortcodes and entering slugs into shortcodes, but the support I got from Michael from the website was fantastic.
Read on wp.org ↗ - ★★★★★ Ken Haynes9.0y ago
Does exactly what it says it does and with the minimum of fuss. I highly recommend this plugin.
Read on wp.org ↗ - ★★★★★ Zbelle9.4y ago
I have tried a few other FAQ tools, but none were as straightforward as this one, while still offering great flexibility. Great extension.
Read on wp.org ↗ - ★★★★★ Jeff Cohan9.6y ago
I like the simplicity of this plugin. Works just like it should. Very intuitive. And I like that it is light-weight in terms of file size. Also, the plugin author has been very responsive.
Read on wp.org ↗ - ★★★★★ mibtp9.7y ago
Easy, not overly complicated. Able to customize. Looks great. Thanks!
Read on wp.org ↗ - ★★★★★ nimrod549.9y ago
By far much better than any other FAQ plugin I had installed for evaluation
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.4.8 · WP 5.9
Languages
via translate.wordpress.orgTranslated into 125 languages, 1 at 90% or more
Plus 101 more locales with partial translations.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
6 of 8 pass · checked 26 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Display FAQs in an expandable concertina or accordion section. FAQs can be ordered and categorised, and the..."
- ✓ Has a FAQ 19 questions in the FAQ.
- ✓ FAQ asks real questions 19 of 19 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Twitter.
- ! Headings and lists 1 heading and 2 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 2,188 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-07-10 700+ → 600+ down after 120 days in tier
- 2026-03-12 800+ → 700+ down after 261 days in tier
- 2025-06-24 900+ → 800+ down after 4 days in tier
- 2025-06-20 800+ → 900+ up after 2 days in tier
- 2025-06-18 900+ → 800+ down after 1 days in tier
- 2025-06-17 800+ → 900+ up after 1 days in tier
- 2025-06-16 900+ → 800+ down after 168 days in tier
- 2024-12-30 1K+ → 900+ down after 2 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Accordion FAQ – Compatible With All Page Builder (Elementor, Gutenberg) 30K+ installs · 4.6★ · 3 shared tags B -
Ultimate FAQ Accordion Plugin 30K+ installs · 4.6★ · 3 shared tags A -
Advanced Accordion Gutenberg Block – Create Beautiful FAQs, Content Accordions & Interactive Tabs 9K+ installs · 4.1★ · 3 shared tags A -
Easy Accordion Block – Accordion, FAQ & Collapsible Content for the Block Editor 7K+ installs · 4.2★ · 3 shared tags A -
FAQly – Ultimate FAQ 1K+ installs · 3.9★ · 3 shared tags B -
FAQ Manager For Divi, Gutenberg Block & Shortcode 200+ installs · 4.0★ · 3 shared tags B
Embed this report card
Drop a live Pulse card for FAQ Concertina into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/faq-concertina" width="480" height="300" style="border:0" loading="lazy" title="FAQ Concertina — Plugin Pulse"></iframe> FAQ Concertina: 600+ active installs, 4.7★ (22 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/faq-concertina
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