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Import and export users and customers

by Javier Carazo · Content & Feeds

Also makes 2 other plugins · 70.8K+ installs across the portfolio →

Bulk import and export WordPress users and WooCommerce customers from CSV, including roles, passwords and any custom meta.

Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.

Health

A 92/100

no flags

Active installs

70K+

≈78K estimated

Momentum

-23%

downloads vs prior 30d

Biggest opportunity: Support resolution scores 88/100. Mark more forum threads resolved — the resolved ratio feeds the ranking.

How scoring works →
92 Health · A
Maintenance 100/100
Rating quality 92/100
Support 92/100
Security 75/100

92 health vs 64 average across 1,202 Content & Feeds plugins

Install conversion

How it's measured →

1.0%

of downloads still active

At least 70K of 6.9M lifetime downloads are still running, above its category: the median Content & Feeds plugin keeps 0.8%, across 867 plugins.

Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Content & Feeds plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.

This plugin shipped 60 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.

Details

Version
2.5.13
Last updated
2d ago
Added
2014-07-14 · 12 yrs old
Requires WP
5.5
Tested up to
7.1.4
Requires PHP
—

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

97 / 100

Excellent listing optimization

Well tuned across the board

Update recency 100/100

Updated 2 days ago

WP compatibility 100/100

Tested up to WordPress 7.1.4, the current branch or newer

Rating quality 92/100

4.7★ over 259 reviews, weighted for review count to 4.6★

Listing tuning 100/100

5 of 5 tags set · short description in place

Support resolution 88/100

7 of 8 support threads resolved in the last 2 months

Daily downloads

Since 5 Oct 2022 · 1,491 days · wp.org + Plugin Pulse archive

-23% vs prior 30d
6133 Nov 2026

30-day downloads

Rolling 30-day volume · peak 259K · peaks are release surges

159.7K3 Nov 2026

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

Import and export us · #580youImport Users from CS · #1535WP All Export · #2725Export Users Data CS · #5733

Health trend

Composite health score, snapshotted daily

923 Nov 2026

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

2.3K3 Nov 2026

Release cadence

Actively maintained
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

60

releases in the last 12 months

2d ago

latest release · v2.5.13 · 1 Nov 2026

402

tagged releases on record

Recent releases

2.5.13 · 1 Nov 20262.5.12 · 30 Oct 20262.5.11 · 30 Oct 20262.5.10 · 29 Oct 20262.5.9 · 23 Oct 20262.5.8 · 17 Oct 20262.5.7 · 2 Oct 20262.5.6 · 2 Oct 20262.5.5 · 29 Sep 20262.5.4 · 20 Sep 20262.5.2 · 16 Sep 20262.5.1 · 16 Sep 20262.5 · 14 Sep 20262.4.18 · 8 Sep 2026

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v2.4 37%
v1.29 16%
v2.3 9.3%
v2.0 6.1%
v1.27 5.4%
v1.28 5.2%
Older / other versions 20%

Estimated active installs

The public count shows “70K+”. Our estimate pins where the real number sits.

tracked estimate
70K–80K ≈78K

Crossed into this band 7 months ago and the previous band took 3.2 years to cross, so the real count is still just under 80K.

Install history since 1 Feb 2022

70K3 Nov 2026

Recent reviews

All reviews on wp.org ↗
  1. ★★★★★ kentsmythe
    5mo ago

    The plugin did exactly what I needed. Support was quick and friendly. Solved my one issue immediately.

    Read on wp.org ↗
  2. ★★★★★ pendle666
    5mo ago

    I was having an issue with some settings for users, and all I wanted was a list of all my users and what each setting was. Although it gave me loads of columns, I found what I was looking for and was able to do my changes without having to look at each individual user.

    Read on wp.org ↗
  3. ★★★★★ felixsh
    6mo ago

    This plugin is very useful and works well for our user import workflow.The developer was very helpful, responsive, and open to feedback. It is great to see that the plugin is actively maintained and improved. Looking forward to using it in the future. Thanks Javier! 🙂

    Read on wp.org ↗
  4. ★★★★★ wpnovice2
    1.1y ago

    I’ve used this for years, importing classlists and updating classlists each term with my courses. Lots of detailed options, I haven’t tried them all, but the ones I have used have all worked well, especially related to user roles and custom fields.

    Read on wp.org ↗
  5. ★★★★★ Arischvaran Puvanesvaran
    1.4y ago

    Used this on a client site, since WP All Import Export free version is actually not “free” at all. It even managed to import the custom roles that I created using the Members plugin. Thanks for the great work!

    Read on wp.org ↗
  6. ★★★★★ Paolo Beccari
    1.4y ago

    I had to transfer 900+ users of an old website (not WP), furthermore the target project is full of custom fields, extra user roles and further data. After exporting some test users on a CSV file I checked and edited all the field names in order to match my new WP website structure.The final import of all 900+ users was quick and precise.Everything smooth like oil. Anything you can imagine to export on a CSV file can be easily imported into WP, you just need to be very precise and careful with the names of the columns you need to import.Just remember: username and email columns MUST be the first ones in any import file!

    Read on wp.org ↗
  7. ★★★★★ natashaconnectedmarketing
    1.5y ago

    This plugin did exactly what I needed in 5 minutes and didn’t crash my site like some other plugins. I highly recommend.

    Read on wp.org ↗
  8. ★★★★★ Henry Douglas
    1.5y ago

    Great plugin.

    Read on wp.org ↗

Latest updates

via wp.org changelog

Recent releases and news for this plugin

  1. 2026-11-01 Version 2.5.13 Fixed the recurring import running the first batch again and again without end when the data of the previous batch was not available in the next one, which also made the cron log grow until the settings page could not be 2.5.13
  2. 2026-10-30 Version 2.5.12 Security: saving the cron task settings now checks every permission before storing anything, so a request that is rejected can no longer leave part of its settings saved Security: when the cron task was configured by a u 2.5.12
  3. 2026-10-29 Version 2.5.11 When some rows are skipped because they have no email, the import result now says how many and that the Allow No Email addon can import them Uploading an XLSX, XLS or ODS file now explains that the File Formats addon can 2.5.11
  4. 2026-10-29 Version 2.5.10 Security fix (path traversal and file deletion): the batch importer trusted the file path sent back by the browser on every step, so a user allowed to import users could point it to a CSV outside the uploads folder and r 2.5.10
  5. 2026-10-23 Version 2.5.9 Security fix (privilege escalation): a subscriber could store profile values ending with a NUL byte so that, when a user with import and export permissions exported the users and imported the generated CSV again, the clo 2.5.9
  6. — Version 2.4.4 Security fix: the BuddyPress/BuddyBoss bp_avatar CSV import now also rejects link-local ( 169.254.0.0/16 ), carrier-grade NAT ( 100.64.0.0/10 , 198.18.0.0/15 ) and other private IP ranges after resolving the URL’s host, 2.4.4

Security history

via Wordfence Intelligence

All 33 disclosed vulnerabilities are patched in the current version (2.5.13). Sites still on an older version should update.

  1. 2026-10-14 CVE-2026-17001 Improper Neutralization of Input During Web Page Generation Affects <= 2.4.5 Patched in 2.4.6
  2. 2026-10-05 CVE-2026-104757 Improper Privilege Management Affects <= 2.5.5 Patched in 2.5.7
  3. 2026-09-24 CVE-2026-94178 Improper Privilege Management Affects <= 2.5.2 Patched in 2.5.4
  4. 2026-09-23 CVE-2026-86583 Incorrect Privilege Assignment Affects <= 2.4.17 Patched in 2.4.18
  5. 2026-09-18 CVE-2026-92540 Improper Privilege Management Affects <= 2.5.1 Patched in 2.5.2
  6. 2026-09-18 CVE-2026-92541 Improper Privilege Management Affects <= 2.5.1 Patched in 2.5.2
  7. 2026-09-18 CVE-2026-16542 Server-Side Request Forgery Affects <= 2.4.4 Patched in 2.4.5
  8. 2026-07-24 CVE-2025-15673 Improper Limitation of a Pathname to a Restricted Directory Affects < 2.4.3 Patched in 2.4.3
  9. 2026-07-23 CVE-2026-16534 Improper Privilege Management Affects <= 2.4.1 Patched in 2.4.2
  10. 2026-07-09 CVE-2026-15026 Missing Authorization Affects <= 2.4.0 Patched in 2.4.1
  11. 2026-05-01 CVE-2026-7641 Improper Privilege Management Affects <= 2.0.8 Patched in 2.0.9
  12. 2026-03-21 CVE-2026-3629 Improper Privilege Management Affects <= 1.29.7 Patched in 2.0
  13. 2025-01-27 CVE-2025-24689 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 1.27.12 Patched in 1.27.13
  14. 2024-10-24 CVE-2024-50413 Improper Neutralization of Input During Web Page Generation Affects <= 1.27.5 Patched in 1.27.6
  15. 2024-08-07 CVE-2024-38787 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 1.26.8 Patched in 1.26.9
  16. 2024-05-14 CVE-2024-4734 Improper Neutralization of Input During Web Page Generation Affects <= 1.26.6.1 Patched in 1.26.7
  17. 2024-05-14 CVE-2024-4656 Improper Neutralization of Input During Web Page Generation Affects <= 1.26.6.1 Patched in 1.26.7
  18. 2024-05-09 CVE-2024-34815 Missing Authorization Affects <= 1.26.5 Patched in 1.26.6
  19. 2024-05-03 CVE-2024-1050 Missing Authorization Affects <= 1.26.5 Patched in 1.26.6
  20. 2024-04-22 CVE-2024-32817 Deserialization of Untrusted Data Affects <= 1.26.2 Patched in 1.26.3
  21. 2024-01-16 CVE-2024-22151 Missing Authorization Affects <= 1.24.6 Patched in 1.24.7
  22. 2023-12-11 CVE-2023-6624 Improper Neutralization of Input During Web Page Generation Affects <= 1.24.3 Patched in 1.24.4
  23. 2023-12-08 CVE-2023-6583 Improper Control of Filename for Include/Require Statement in PHP Program Affects <= 1.24.2 Patched in 1.24.3
  24. 2022-10-17 CVE-2022-3558 Improper Neutralization of Formula Elements in a CSV File Affects <= 1.20.4 Patched in 1.20.5
  25. 2022-04-11 CVE-2022-1255 Improper Neutralization of Input During Web Page Generation Affects < 1.19.2.1 Patched in 1.19.2.1
  26. 2020-11-20 CVE-2020-22277 Improper Neutralization of Special Elements in Output Used by a Downstream Component Affects <= 1.16.3.5 Patched in 1.16.3.6
  27. 2020-01-01 Improper Privilege Management Affects 1.15 Patched in 1.15.0.1
  28. 2019-06-22 CVE-2019-14683 Cross-Site Request Forgery Affects <= 1.14.1.3 Patched in 1.14.2.2
  29. 2019-06-20 CVE-2019-15326 Improper Limitation of a Pathname to a Restricted Directory Affects <= 1.14.2.1 Patched in 1.14.2.2
  30. 2019-06-20 CVE-2019-15327 Improper Neutralization of Input During Web Page Generation Affects <= 1.14.1.2 Patched in 1.14.1.3
  31. 2019-03-14 CVE-2019-15328 Improper Neutralization of Input During Web Page Generation Affects < 1.14.0.3 Patched in 1.14.0.3
  32. 2019-03-14 CVE-2019-15329 Cross-Site Request Forgery Affects < 1.14.0.3 Patched in 1.14.0.3
  33. 2018-12-11 CVE-2018-20101 Improper Neutralization of Input During Web Page Generation Affects < 1.12.1 Patched in 1.12.1

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Languages

via translate.wordpress.org

Translated into 14 languages, 1 at 90% or more

German 100%
German (Formal) 87%
Spanish (Ecuador) 48%
German (Austria) 44%
Spanish (Spain) 36%
Spanish (Colombia) 35%
Spanish (Mexico) 35%
Spanish (Venezuela) 35%
Japanese 33%
Swedish 27%
Spanish (Argentina) 23%
Dutch 10%
Italian 9%
Chinese (China) 8%

AI assistants

How it's measured →

Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.

Premium

Share of voice

How often each assistant names Import and export users and customers when asked about this topic, where it comes in the answer, and how that compares with its wp.org search position. Latest run 1 Nov 2026.

Assistants
ChatGPT, Claude
Topics tracked
Membership
Get early access to Premium →

Readme readiness

8 of 8 pass · checked 28 Oct 2026

Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.

  • ✓ Says what it does "Bulk import and export WordPress users and WooCommerce customers from CSV, including roles, passwords and a..."
  • ✓ Has a FAQ 24 questions in the FAQ.
  • ✓ FAQ asks real questions 15 of 24 read like questions a user would type.
  • ✓ Names who it is for Names its audience or use cases ("if you have", "use cases", "use it").
  • ✓ Names what it works with Mentions WooCommerce, Contact Form 7, WPForms, Gravity Forms and 3 more.
  • ✓ Headings and lists 5 headings and 6 lists.
  • ✓ Enough to quote 4,671 characters of description.
  • ✓ Tags match the text All 5 tags appear in the text.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2026-04-15 80K+ → 70K+ down after 1156 days in tier
  2. 2023-02-14 70K+ → 80K+ up after 432 days in tier
  3. 2021-12-09 60K+ → 70K+ up after 237 days in tier
  4. 2021-04-16 50K+ → 60K+ up after 171 days in tier
  5. 2020-10-27 40K+ → 50K+ up after 178 days in tier
  6. 2020-05-02 30K+ → 40K+ up after 686 days in tier
  7. 2018-06-16 20K+ → 30K+ up after 445 days in tier
  8. 2017-03-28 10K+ → 20K+ up after 340 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

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Preview card ↗

Import and export users and customers: 70K+ active installs, 4.7★ (259 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/import-users-from-csv-with-meta

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