Re:amaze Helpdesk & Live Chat

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

1. ★★★★★ Terence Milbourn

   9.1y ago

   If you want to start, maintain and enhance your conversation with real live people from Facebook lead ads and messages, WordPress site visitors, WooCommerce shoppers, email contacts, Twitter, MailChimp etc., the one thing you don’t want is any of the current top 13 CRM systems. I know, because I installed and set each of them up just last week, and even with a bunch of other extensions they don’t do half what Re:amaze does; natively. Those CRM systems reduce all those people to something called “leads” and let you automate their management, and count the numbers, but they don’t help you develop a “personal” relationship. I love this the product so much, and believe these guys are on the right track, for the way market is being driven by the death of SEO, and where social network integration is heading, from now on I am putting Re:amaze on all my websites where my goal is to develop my market through social channels. Only 5 stars? I can’t praise these guys, Re:amaze and their support team, high enough!

   Read on wp.org ↗
2. ★★★★★ kimbotron

   11.0y ago

   we use WP as our front end and Shopify as our backend/cart/checkout. Reamaze is our help desk software [it sucks, but that’s a different story]. The WP widget puts a question mark at the bottom of each page. Customer clicks, a drawer slides open and sends us email without having to go to another page or to their email client. Good enough for me.

   Read on wp.org ↗
3. ★★★★★ Intriqate

   11.0y ago

   Installation and setup was simple and easy. Now I have a widget on my site that people can contact me with, plus it syncs with my Facebook and Twitter pages!

   Read on wp.org ↗

1 disclosed vulnerability on record for this plugin, fixed in the current version. Sites on older versions stay exposed until they update.

1. Medium · 5.5 Re:amaze Helpdesk & Live Chat <= 1.2.5 - Authenticated (Admin+) Stored Cross-Site Scripting ↗
   2022-06-22 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 1.2.5 Patched in 2.0

Automated install-time checks, tested on PHP 8.1.12 · WP 6.3

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2025-02-10 500+ → 400+ down after 1 days in tier
2. 2025-02-09 400+ → 500+ up after 73 days in tier
3. 2024-11-28 500+ → 400+ down after 2 days in tier
4. 2024-11-26 400+ → 500+ up after 3 days in tier
5. 2024-11-23 500+ → 400+ down after 3 days in tier
6. 2024-11-20 400+ → 500+ up after 2 days in tier
7. 2024-11-18 500+ → 400+ down after 2 days in tier
8. 2024-11-16 400+ → 500+ up after 1 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A
• LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 2 shared tags A
• WPBot – AI ChatBot for Live Support, Lead Generation, AI Services 5K+ installs · 4.7★ · 2 shared tags A
• Jotform – AI Chatbot 5K+ installs · 4.0★ · 2 shared tags B
• MxChat – AI Chatbot & Content Generation for WordPress 2K+ installs · 4.7★ · 2 shared tags A
• AxiaChat AI – Free AI Chatbot (Answers Customers Automatically) 1K+ installs · 4.5★ · 2 shared tags A

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Re:amaze Helpdesk & Live Chat: 400+ active installs, 5.0★ (3 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/reamaze