WPChat – Live Chat & Messaging Widget for Customer Support

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 80% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

At the current install trend, crossing 5K+ in roughly 39 days.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

1. ★★★★★ nachohalecka

   9mo ago

   I had some issues installing it, but after restoring the site and reinstalling the plugin, I was able to use it without any problems. This topic was modified 7 months, 3 weeks ago by nachohalecka. This topic was modified 7 months, 3 weeks ago by nachohalecka.

   Read on wp.org ↗
2. ★★★★★ strashilamudry

   10mo ago

   The chat is not visible on the website, not on any page, although I indicated that it was visible on all of themupd: it works after update to 1.1.1 This topic was modified 8 months, 2 weeks ago by strashilamudry.

   Read on wp.org ↗

Recent releases and news for this plugin

1. — Version 1.4.2 New: Rich-text (WYSIWYG) editing for funnel messages and FAQ answers, including an inline link editor. Tweak: Off-hours messages now render HTML, so links and other markup display correctly. 1.4.2
2. — Version 1.4.1 New: Added a Help widget for in-app access to documentation and support. Fix: Chat links now open directly in a new tab without a redirect bounce. 1.4.1
3. — Version 1.4.0 New: Phone and SMS support. You can now chat with visitors through phone calls and text messages. 1.4.0
4. — Version 1.3.1 Tweak: Added optional deactivation feedback survey to help us improve the plugin. 1.3.1
5. — Version 1.3.0 New: Onboarding wizard now supports adding multiple platforms during setup New: User conversations now persist between page navigations Fix: Widget hides FAQ section when no FAQs configured 1.3.0
6. — Version 1.2.0 New: RTL support fully implemented New: Reset option added for agent profile pictures New: Chat bubble UI features “x” close button New: Fully translatable frontend components New: Platform URLs open in new tabs New: Upd 1.2.0

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Translated into 3 languages, 2 at 90% or more

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-07-31 3K+ → 4K+ up after 21 days in tier
2. 2026-07-10 2K+ → 3K+ up after 21 days in tier
3. 2026-06-19 1K+ → 2K+ up after 18 days in tier
4. 2026-06-01 900+ → 1K+ up after 2 days in tier
5. 2026-05-30 800+ → 900+ up after 3 days in tier
6. 2026-05-27 700+ → 800+ up after 3 days in tier
7. 2026-05-24 600+ → 700+ up after 2 days in tier
8. 2026-05-22 400+ → 600+ up after 2 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 3 shared tags A
• LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 3 shared tags A
• HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ installs · 4.3★ · 3 shared tags A
• Chatlio Live Chat for Slack 100+ installs · 3.9★ · 3 shared tags B
• Chat Bro Live Group Chat 100+ installs · 4.2★ · 3 shared tags D
• EngageBay Live Chat Support 100+ installs · 4.1★ · 3 shared tags B

Embed this report card

Drop a live Pulse card for WPChat – Live Chat & Messaging Widget for Customer Support into a readme, a review or a deck. It updates itself.

WPChat – Live Chat & Messaging Widget for Customer Support: 4K+ active installs, 4.5★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/smashballoon-wpchat-livechat-customer-support