Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty
by Premio · Chat & Support
Also makes 8 other plugins · 551K+ installs across the portfolio →
WhatsApp chat, Facebook Messenger, Telegram, TikTok, Instagram, Email, Line, WeChat Phone call, SMS, 20+ live chat icons & WhatsApp chat pop up 💬
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 96/100
no flags
Active installs
300K+
≈380K estimated
Momentum
+35%
downloads vs prior 30d
Biggest opportunity: Rating quality scores 99/100. Lift the average: resolve the issues driving the low reviews.
96 health vs 64 average across 1,174 Chat & Support plugins
Install conversion
How it's measured →3.7%
of downloads still active
At least 300K of 8.1M lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 627 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 15 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Updated 3 days ago
Tested up to WordPress 7.1.4, the current branch or newer
5.0★ over 1,244 reviews, smoothed to 4.97★
5 of 5 tags set · short description in place
7 of 7 support threads resolved in the last 2 months
Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
47
Momentum
Holding steady
+0.6
Velocity
places per keyword, 28d
37%
Breadth
of keywords climbing, 28d
-0.5
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| line | #1 | #1 | 0 |
| contact chat | #1 | #1 | 0 |
| floating chat widget | #1 | #1 | 0 |
| floating chat | #1 | #1 | 0 |
| facebook messenger your tag | #1 | #1 | 0 |
| telegram | #1 | #1 | up 1 |
| messenger | #1 | #1 | 0 |
| #1 | #1 | 0 | |
| chat line | #1 | #1 | 0 |
| telegram chat | #1 | #1 | 0 |
| phone call | #1 | #1 | 0 |
| viber | #1 | #1 | 0 |
| widget contact | #2 | #2 | up 1 |
| call button | #2 | #2 | up 1 |
| call | #2 | #2 | up 1 |
| sms | #2 | #2 | up 1 |
| chat widget | #2 | #2 | 0 |
| chat button your tag | #2 | #2 | up 1 |
| chat facebook | #2 | #2 | 0 |
| on line | #1 | #1 | 0 |
1022 searches this plugin appeared in over the last 90 days, 20 listed. 798 left out as unrelated or noise (years, numbers, stray words).
What to do about it
- Your five tags are all earning their place. Each gets you onto page 1 of its own search, so none is worth giving up. “chat for website”, “chat plugin” and “website chat” (#4, #4 and #4 untagged) would be the next worth testing if a slot frees up.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 379K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Actively maintainedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
15
releases in the last 12 months
23d ago
latest release · v3.6.3 · 8 Oct 2026
151
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “300K+”. Our estimate pins where the real number sits.
Crossed into this band 3 months ago and a band this size takes about a year or more to cross, so the real count is still just under 400K.
Install history since 21 Jan 2021
Recent reviews
All reviews on wp.org ↗- ★★★★★ luka84mo ago
Great plugin! Added WhatsApp & Telegram for site support easily. Recommended!
Read on wp.org ↗ - ★★★★★ astrologos4mo ago
καλό
Read on wp.org ↗ - ★★★★★ adneblett4mo ago
I have been using the floating chat widget from Premio for a couple of years now and I must say it is extremely useful. Very simple and intuitive UI and just works.
Read on wp.org ↗ - ★★★★★ Martin M5mo ago
Excellent plugin with a very clean interface and easy setup. We integrated WhatsApp, Telegram and call buttons on our WordPress website in just a few minutes. The customization options are great and it works smoothly on both desktop and mobile devices. Very useful for improving customer communication and conversions. Highly recommended.
Read on wp.org ↗ - ★★★★★ jerrybarrios5mo ago
Chaty has been an excellent addition to my WordPress website. The plugin is incredibly useful, easy to set up, and offers a clean, professional way to connect website visitors through multiple communication channels like WhatsApp, phone calls, email, and social media—all in one place. As a real estate professional, being able to make it easy for potential clients to contact me instantly is a huge advantage. What truly stands out is their exceptional customer service. The support team is responsive, knowledgeable, and genuinely helpful whenever assistance is needed. It’s refreshing to find a plugin that not only works great but is also backed by such outstanding support. Highly recommended for anyone looking to improve communication and lead generation on their WordPress website.
Read on wp.org ↗ - ★★★★★ Brigitte Schweizer6mo ago
So far I am very happy with this plugin. It’s so easy to install and set up and it looks so pretty.I am still testing, but it is one of the best chat plugin so far, if you want to get connected with your clients and individuals. Keep up the good work!
Read on wp.org ↗ - ★★★★★ bajlazzo6mo ago
Work fine, many useful options, easy to use 🙂 Just add please, option to duplicate rules in step 3 tab “Triggers and targeting”. It will very, very useful 🙂
Read on wp.org ↗ - ★★★★★ dswpre6mo ago
Floating Chat Widget is a really useful plugin, but what stood out most was the team behind it. They understood exactly what I needed, reacted with genuine kindness, and handled everything in a very friendly and thoughtful way. It’s rare to feel that well understood by a plugin support team. Highly appreciated!
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 3.5.8 Live chat view window bug fixed. 3.5.8
- — Version 3.5.7 Added YouTube channel support with embedded video player for Pro users. Added support for full Instagram DM, LinkedIn, X, and TikTok profile links. Fixed TikTok, X, and Instagram link handling issues. Improved LinkedIn a 3.5.7
- — Version 3.5.6 Improve chat form interface 3.5.6
- — Version 3.5.5 Improved support method 3.5.5
- — Version 3.5.4 Improved the contact form and widget header design by using a solid background for a cleaner and more consistent look. Added a custom filter that allows removing defer from the Chaty script when needed, helping avoid com 3.5.4
- — Version 3.5.3 Minor bug fixes 3.5.3
Security history
via Wordfence IntelligenceAll 12 disclosed vulnerabilities are patched in the current version (3.6.3). Sites still on an older version should update.
- Patched Medium · 6.1 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button <= 3.5.9 - Reflected Cross-Site Scripting ↗2026-09-10 CVE-2026-18964 Improper Neutralization of Input During Web Page Generation Affects <= 3.5.9 Patched in 3.6.0
- Patched Medium · 5.3 Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty <= 3.5.1 - Unauthenticated Information Exposure ↗2026-02-24 CVE-2026-27370 Exposure of Sensitive Information to an Unauthorized Actor Affects <= 3.5.1 Patched in 3.5.2
- 2025-02-26 CVE-2025-1450 Improper Neutralization of Input During Web Page Generation Affects <= 3.3.5 Patched in 3.3.6
- Patched Medium · 4.4 Floating Chat Widget: Contact Chat Icons, WhatsApp, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty <= 3.2.2 - Authenticated (Admin+) Stored Cross-Site Scripting ↗2024-05-23 CVE-2024-4149 Improper Neutralization of Input During Web Page Generation Affects <= 3.2.2 Patched in 3.2.3
- Patched Medium · 5.5 Floating Chat Widget <= 3.1.8 - Authenticated (Editor+) Stored Cross-Site Scripting ↗2024-04-03 CVE-2024-2972 Improper Neutralization of Input During Web Page Generation Affects <= 3.1.8 Patched in 3.1.9
- Patched Medium · 4.4 Chaty <= 3.1.2 - Authenticated (Administrator+) Stored Cross-Site Scripting via settings ↗2023-11-13 CVE-2023-47759 Improper Neutralization of Input During Web Page Generation Affects <= 3.1.2 Patched in 3.1.3
- Patched Medium · 4.4 Floating Chat Widget - Chaty <= 3.1.1 - Authenticated (Administrator+) Stored Cross-Site Scripting ↗2023-06-26 CVE-2023-3245 Improper Neutralization of Input During Web Page Generation Affects <= 3.1.1 Patched in 3.1.2
- 2023-05-16 CVE-2023-25019 Improper Neutralization of Input During Web Page Generation Affects <= 3.0.9 Patched in 3.1
- 2023-05-16 Improper Neutralization of Input During Web Page Generation Affects <= 3.0.9 Patched in 3.1
- Patched High · 7.2 Floating Chat Widget - Chaty <= 3.0.2 - Authenticated (Administrator+) SQL Injection ↗2022-11-14 CVE-2022-3858 Improper Neutralization of Special Elements used in an SQL Command Affects <= 3.0.2 Patched in 3.0.3
- Patched Medium · 4.8 Floating Chat Widget: Contact Icons, Messages, Telegram, Email, SMS, Call Button – Chaty <= 2.8.3 - Admin+ Stored Cross-Site Scripting ↗2022-04-07 CVE-2021-36846 Improper Neutralization of Input During Web Page Generation Affects <= 2.8.3 Patched in 2.8.5
- Patched Medium · 6.1 Floating Chat Widget: Contact Icons, Messages, Telegram, Email, SMS, Call Button - Chaty <= 2.8.2 Reflected Cross-Site Scripting ↗2021-12-06 CVE-2021-25016 Improper Neutralization of Input During Web Page Generation Affects < 2.8.3 Patched in 2.8.3
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0
Languages
via translate.wordpress.orgTranslated into 19 languages, 6 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Share of voice
How often each assistant names Floating Chat Widget: Contact Chat Icons, Telegram when asked about this topic, where it comes in the answer, and how that compares with its wp.org search position. Latest run 25 Oct 2026.
- Assistants
- ChatGPT, Claude
- Topics tracked
- Instagram feed
Readme readiness
6 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 14 questions in the FAQ.
- ✓ FAQ asks real questions 14 of 14 read like questions a user would type.
- ! Names who it is for One audience phrase ("use cases"); say who the plugin is for and what they use it for.
- ✓ Names what it works with Mentions WooCommerce, Elementor, Gutenberg, Divi and 16 more.
- ✓ Headings and lists 16 headings and 5 lists.
- ✓ Enough to quote 13,788 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-08-07 400K+ → 300K+ down after 1 days in tier
- 2026-08-06 300K+ → 400K+ up after 1 days in tier
- 2026-08-05 400K+ → 300K+ down after 7 days in tier
- 2026-07-29 300K+ → 400K+ up after 1 days in tier
- 2026-07-28 400K+ → 300K+ down after 297 days in tier
- 2025-10-04 300K+ → 400K+ up after 409 days in tier
- 2024-08-21 200K+ → 300K+ up after 589 days in tier
- 2023-01-10 100K+ → 200K+ up after 538 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Get Chat App 400+ installs · 4.3★ · 4 shared tags D -
Tap Chat – Floating Contact Button 200+ installs · 4.0★ · 4 shared tags B -
Simple Chat Button 40K+ installs · 4.4★ · 3 shared tags A -
Cresta Help Chat 10K+ installs · 4.5★ · 3 shared tags B -
Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 9K+ installs · 4.8★ · 3 shared tags A -
Pulsating Chat Button 3K+ installs · 4.0★ · 3 shared tags A
Embed this report card
Drop a live Pulse card for Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/chaty" width="480" height="300" style="border:0" loading="lazy" title="Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty — Plugin Pulse"></iframe> Floating Chat Widget: Contact Chat Icons, Telegram Chat, Line Messenger, WeChat, Email, SMS, Call Button – Chaty: 300K+ active installs, 5.0★ (1,244 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/chaty
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