TD Ticket System
by transcendev · Forms
A ticket system for Wordpress to maintain reliable communication with customers without the worry of missing emails.
41 health vs 63 average across 1,678 Forms plugins
High removal-risk signals
63/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 12+ years — the top precursor to removal once a vulnerability is found.
- Compatibility drift. Tested only up to WordPress 3.7.41, well behind 6.8.
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Biggest win: Update recency
To rank higher: Last updated 4570 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
28
now · peak 61
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
12.5y ago
latest release · v1.0.5
5
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2015-05-01 · 1,387 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ TiberiusJ11.4y ago
This is the plugin functionality I need. Thank you. Just one addition or urgent modification required: The Dashboard link is only available to Administrators. I have a Support user with reduced administrative capabilities. I don’t want the 1st line support to have wide-wide Administration permissions. I urgently need a way of allowing the Display of TD Ticketing System in the Dashboard and use by an authorised user(s) or group.
Read on wp.org ↗ - ★★★★★ finglandj12.4y ago
The code is rife with non-paramaterized SQL queries. DO NOT USE.
Read on wp.org ↗ - ★★★★★ Cleanshooter12.4y ago
On ticket submit form: Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php POST http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php 500 (Internal Server Error) jquery.js?ver=1.10.2:5 POST http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php 500 (Internal Server Error)
Read on wp.org ↗ - ★★★★★ Dinamicore12.4y ago
Out of the box installation and congfiguration! – Subscribes user to system – Asigns ticket number – Instant follow up! Superb!
Read on wp.org ↗ - ★★★★★ TPDave12.4y ago
I reviewed this plugin before, but not sure why it has not shown. Having tried all of the customer support and ticketing systems for WordPress out there for use with an ecommerce site, including paid ones, none of them worked very well and indeed several don’t do what they claim (including the paid ones, so be wary of those!). TD Ticket System isn’t flawless, but the developer knows that. It is however the best one out there for WordPress and it works. It’s easy to implement and the interface is great. The mechanism for customers is good and secure, unlike others. Definitely recommend trying this, and hope to see more developments on it.
Read on wp.org ↗ - ★★★★★ Anonymous12.5y ago
Too many PHP errors right out of the box. This plugin may not have been very well written. I didn’t even attempt to use after seeing this.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.2.16 · WP 5.3.2
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2022-10-14 20+ → 10+ down
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
HTML Forms – Simple WordPress Forms Plugin 10K+ installs · 4.8★ · 2 shared tags A -
WPZOOM Forms – Drag & Drop Contact Form Builder for WordPress 10K+ installs · 4.1★ · 2 shared tags B -
Quick Contact Form 1K+ installs · 4.5★ · 2 shared tags B -
Contact Form Widget – Responsive Contact Form, Query Form & Form Builder 1K+ installs · 4.4★ · 2 shared tags A -
Customer Support Ticket System & Helpdesk 400+ installs · 4.2★ · 2 shared tags A -
modeloform 300+ installs · 3.9★ · 2 shared tags D
Embed this report card
Drop a live Pulse card for TD Ticket System into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/td-ticket-system" width="480" height="300" style="border:0" loading="lazy" title="TD Ticket System — Plugin Pulse"></iframe> TD Ticket System: 10+ active installs, 2.8★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/td-ticket-system