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TD Ticket System

by transcendev · Forms

A ticket system for Wordpress to maintain reliable communication with customers without the worry of missing emails.

⚠ Stale⚠ Likely abandoned⚠ Few reviews
How scoring works →
41 Health · D
Maintenance 3/100
Rating quality 63/100
Support 70/100

41 health vs 63 average across 1,678 Forms plugins

High removal-risk signals

63/100

Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.

  • Long abandoned. No update in 12+ years — the top precursor to removal once a vulnerability is found.
  • Compatibility drift. Tested only up to WordPress 3.7.41, well behind 6.8.

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

37 / 100

Under-optimized

Biggest win: Update recency

Update recency 0/100
WP compatibility 2/100
Rating quality 55/100
Listing tuning 100/100

To rank higher: Last updated 4570 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,426 days · wp.org + Plugin Pulse archive

+22% vs prior 30d
0Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

28

now · peak 61

2830d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

TD Ticket System · #35153 you HTML Forms · #1984 WPZOOM Forms · #1471 Quick Contact Form · #5438

Rating trend

Star average over time · dips mark rough releases

2.8Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

2.8Kper 1k installs · Aug 26

Release cadence

No release in a year
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

0

releases in the last 12 months

12.5y ago

latest release · v1.0.5

5

tagged releases on record

Recent releases

1.0.5 · 12.5y ago1.0.4 · 12.5y ago1.0.3 · 12.6y ago1.0.2 · 12.6y ago1.0.1 · 12.6y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v1.0 100%

Estimated active installs

The public count shows “10+”. Our estimate pins where the real number sits.

tracked estimate
10–20 ≈19

Refined from the date this plugin crossed into its current band.

Install history · since 2015-05-01 · 1,387 observations

10Installs · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Details

Version
1.0.5
Last updated
12.5y ago
Added
2014-01-23 · 12 yrs old
Requires WP
3.0
Tested up to
3.7.41
Requires PHP

Recent reviews

All reviews on wp.org ↗
  1. TiberiusJ
    11.4y ago

    This is the plugin functionality I need. Thank you. Just one addition or urgent modification required: The Dashboard link is only available to Administrators. I have a Support user with reduced administrative capabilities. I don’t want the 1st line support to have wide-wide Administration permissions. I urgently need a way of allowing the Display of TD Ticketing System in the Dashboard and use by an authorised user(s) or group.

    Read on wp.org ↗
  2. finglandj
    12.4y ago

    The code is rife with non-paramaterized SQL queries. DO NOT USE.

    Read on wp.org ↗
  3. Cleanshooter
    12.4y ago

    On ticket submit form: Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 500 (Internal Server Error) http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php POST http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php 500 (Internal Server Error) jquery.js?ver=1.10.2:5 POST http://blog-dev.uwgb.edu/360-of-change/wp-admin/admin-ajax.php 500 (Internal Server Error)

    Read on wp.org ↗
  4. Dinamicore
    12.4y ago

    Out of the box installation and congfiguration! – Subscribes user to system – Asigns ticket number – Instant follow up! Superb!

    Read on wp.org ↗
  5. TPDave
    12.4y ago

    I reviewed this plugin before, but not sure why it has not shown. Having tried all of the customer support and ticketing systems for WordPress out there for use with an ecommerce site, including paid ones, none of them worked very well and indeed several don’t do what they claim (including the paid ones, so be wary of those!). TD Ticket System isn’t flawless, but the developer knows that. It is however the best one out there for WordPress and it works. It’s easy to implement and the interface is great. The mechanism for customers is good and secure, unlike others. Definitely recommend trying this, and hope to see more developments on it.

    Read on wp.org ↗
  6. Anonymous
    12.5y ago

    Too many PHP errors right out of the box. This plugin may not have been very well written. I didn’t even attempt to use after seeing this.

    Read on wp.org ↗

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 7.2.16 · WP 5.3.2

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2022-10-14 20+ → 10+ down

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

Embed this report card

Drop a live Pulse card for TD Ticket System into a readme, a review or a deck. It updates itself.

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Preview card ↗

TD Ticket System: 10+ active installs, 2.8★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/td-ticket-system