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WP Customer Reviews

by Aaron Queen · SEO

Allows your visitors to leave business / product reviews. Testimonials are in Microdata / Microformat and may display star ratings in search results.

How scoring works →
87 Health · A
Maintenance 100/100
Rating quality 83/100
Support 70/100

87 health vs 64 average across 1,223 SEO plugins

Directory ranking optimization

How it's scored →

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

82 / 100

Well optimized

Biggest win: Support resolution

Update recency 100/100
WP compatibility 100/100
Rating quality 86/100
Listing tuning 100/100
Support resolution 0/100

To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.

Get the full rank-higher report →

Daily downloads

Since 2022-10-05 · 1,425 days · wp.org + Plugin Pulse archive

-26% vs prior 30d
141Downloads · Aug 26

30-day downloads

Rolling 30-day volume · peaks are release surges

3.5K

now · peak 35.2K

3.5K30d downloads · Aug 26

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

WP Customer Reviews · #1321 you Reviews Feed · #415 Site Reviews · #633 WP Testimonials · #2096

Rating trend

Star average over time · dips mark rough releases

4.3Stars · Aug 26

Update activity

How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.

174per 1k installs · Aug 26

Release cadence

Actively maintained
from wp.org release tags

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

5

releases in the last 12 months

2mo ago

latest release · v3.8.1

7

tagged releases on record

Recent releases

3.8.1 · 2mo ago3.8.0 · 3mo ago3.7.7 · 9mo ago3.7.6 · 9mo ago3.7.5 · 9mo ago2.4.8 · 5.1y ago2.5.1 · 5.1y ago

What its installed base runs

via wordpress.org

Share of active installs on each version of this plugin · 38% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

v3.8 38%
v3.7 38%
v3.6 8.2%
Older / other versions 16%

Estimated active installs

The public count shows “20K+”. Our estimate pins where the real number sits.

tracked estimate
20K–30K ≈29K

Refined from the date this plugin crossed into its current band.

Install history · since 2015-03-26 · 1,490 observations

20KInstalls · Aug 26

Estimated value

What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.

Est. annual revenue

N/A

Est. acquisition value

N/A

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A declining trend compresses what a buyer would pay.

Details

Version
3.8.1
Last updated
2mo ago
Added
2011-02-13 · 15 yrs old
Requires WP
5.3
Tested up to
7.0.4
Requires PHP
7.4

Recent reviews

All reviews on wp.org ↗
  1. reversewinesnob
    6mo ago

    Love the functionality but there doesn’t seem to be any support. There should be any easy way to increase the font size and star size, it is way too small and well below best practices and accessibility standards.

    Read on wp.org ↗
  2. drakeisbatman
    10mo ago

    Awesome plugin.

    Read on wp.org ↗
  3. viktoraz
    2.0y ago

    A very good plugin, but it would be even better if i could translate it to my language. Thas is the only reason i give you 4 stars. This topic was modified 1 year, 10 months ago by viktoraz.

    Read on wp.org ↗
  4. viveklamba
    2.1y ago

    good sservice

    Read on wp.org ↗
  5. internationaltour
    2.2y ago

    great

    Read on wp.org ↗
  6. Makio9
    2.3y ago

    WP Customer Reviews is very good. I wish it was connected to Gravatar for some added verification of an identity to help add trust to the reviews. In general, I like the barebones nature of the plugin. I didn’t want extra features because I would lose confidence in the plugin’s compatibility over the long run. Gravatar though, I view as necessary because the best websites that will rank high in Google will need some verification features (viewable to the reader). It’s necessary innovation. I have WordPress comments connected to Gravatar for that reason. I would love my reviews to connect to the same system.

    Read on wp.org ↗
  7. jarne84
    2.3y ago

    Great plugin

    Read on wp.org ↗
  8. absolutejdx
    2.4y ago

    This is a great plugin for adding reviews to a site. Lots of customization and love the short code ability. Also has an aggregated reviews showing the total reviews and rating.

    Read on wp.org ↗

Latest updates

via wp.org changelog

Recent releases and news for this plugin

  1. Version 3.8.1 06/17/2026 [Bugfix] Fixed “failed the spambot check. Code 8” when paginating reviews on the front-end 3.8.1
  2. Version 3.8.0 06/13/2026 [Security] Security / hardening updates [Fix] Improve mobile layout for review form and review list (prevent horizontal overflow) [Cleanup] Remove unused/legacy logic 3.8.0
  3. Version 3.7.8 05/31/2026 [Update] Tested with WP 7.0 3.7.8
  4. Version 3.7.7 12/12/2025 [Update] Security / hardening updates 3.7.7
  5. Version 3.7.6 12/11/2025 [Update] Bug fix for hardening updates 3.7.6
  6. Version 3.7.5 12/11/2025 [Update] Tested with WP 6.9 [Security] Security / hardening updates 3.7.5

Known vulnerabilities

via Wordfence Intelligence

8 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

  1. 2026-02-18 CVE-2025-14452 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 3.7.5 Patched in 3.7.6
  2. 2024-03-25 CVE-2024-1849 URL Redirection to Untrusted Site ('Open Redirect') Affects <= 3.7.0 Patched in 3.7.1
  3. 2023-10-31 CVE-2023-4686 Missing Authorization Affects <= 3.6.6 Patched in 3.6.7
  4. 2023-09-13 CVE-2023-4648 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 3.6.6 Patched in 3.6.7
  5. 2021-05-04 CVE-2021-24296 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 3.5.5 Patched in 3.5.6
  6. 2020-08-20 CVE-2021-24135 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 3.4.2 Patched in 3.4.3
  7. 2016-04-04 CVE-2016-10901 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects < 3.0.9 Patched in 3.0.9
  8. 2014-04-04 CVE-2016-10902 Cross-Site Request Forgery (CSRF) Affects < 3.0.9 Patched in 3.0.9

Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.

CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.

Behavioral tests

via WP Hive

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Low memory footprint
Low page-speed impact
Runs on latest PHP + WP
No PHP errors
No JS errors
Activates cleanly
No resource errors
No external HTTP errors
Optimized database use
Frequently updated

Languages

via translate.wordpress.org

Translated into 33 languages, 0 at 90% or more

Czech 50%
Danish 50%
Dutch 50%
English (Canada) 50%
French (Canada) 50%
French (France) 50%
German 50%
Italian 50%
Japanese 50%
Romanian 50%
Russian 50%
Spanish (Spain) 50%
Ukrainian 50%
German (Formal) 33%
Swedish 33%
Albanian 16%
Basque 16%
Cebuano 16%
Chinese (China) 16%
Croatian 16%
Dutch (Formal) 16%
English (Australia) 16%
English (South Africa) 16%
English (UK) 16%

Plus 9 more locales with partial translations.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

  1. 2024-11-23 30K+ → 20K+ down after 725 days in tier
  2. 2022-11-29 40K+ → 30K+ down

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Compare head to head →

Embed this report card

Drop a live Pulse card for WP Customer Reviews into a readme, a review or a deck. It updates itself.

<iframe src="https://plugins.wpmayor.com/embed/wp-customer-reviews" width="480" height="300" style="border:0" loading="lazy" title="WP Customer Reviews — Plugin Pulse"></iframe>
Preview card ↗

WP Customer Reviews: 20K+ active installs, 4.3★ (526 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/wp-customer-reviews