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wp.org search vs our merit ranking: “chargeback protection”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “chargeback protection”, we agree with wp.org on the top plugin, and our order differs from theirs on 15 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Card2Crypto Global Payment Gateway shows at wp.org #2 but places #13 on merit, a gap of 11 places. Its 200+ installs carry it up the search order; its 5.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Stripe Payment Forms by WP Simple Pay – Accept Credit Card Payments + Subscriptions with Stripe places #5 on merit, 4.4★ from 117 reviews, but shows at wp.org #15. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 WooPayments: Integrated WooCommerce Payments 800K+ · 3.4★ (178) wp.org #1 2 User Registration & Membership – Free & Paid Memberships, Subscriptions, Content Restriction, User Profile, Custom User Registration & Login Builder 50K+ · 4.8★ (832) wp.org #7 ↑3 5 too low 3 Virtuaria Payments with PagBank for WooCommerce 1K+ · 4.8★ (25) wp.org #8 ↓1 5 too low 4 Bitcoin Payments – Blockonomics 2K+ · 4.5★ (35) wp.org #10 ↑1 6 too low 5 Stripe Payment Forms by WP Simple Pay – Accept Credit Card Payments + Subscriptions with Stripe 8K+ · 4.4★ (117) wp.org #15 ↓1 10 too low 6 Amazon Pay for WooCommerce 10K+ · 2.5★ (27) wp.org #4 ↓1 2 too high 7 FraudLabs Pro for WooCommerce 1K+ · 4.2★ (18) wp.org #11 ↓2 4 too low 8 Trustap Payment Gateway 50+ · 4.2★ (5) wp.org #5 ↓1 3 too high 9 PayPal Brasil para WooCommerce 1K+ · 3.8★ (12) wp.org #9 ↓1 10 Synctrack – Sync PayPal Tracking Auto 300+ · 5.0★ (26) wp.org #20 ↑1 10 too low 11 Split Pay – Stripe Connect Split Payments & Multi-Vendor Marketplace for WooCommerce & FluentCart 100+ · 5.0★ (21) wp.org #23 12 too low 12 TrustLens – Fraud Prevention & Chargeback Defense for WooCommerce 20+ · 5.0★ (3) wp.org #6 ↓1 6 too high 13 Card2Crypto Global Payment Gateway 200+ · 5.0★ (1) wp.org #2 ↑4 11 too high 14 ShieldClimb – Card Payment Gateway with Instant Payouts and Chargeback Protection 100+ · 0.0★ (0) wp.org #3 ↓1 11 too high 15 Pagou – Payments for WooCommerce 20+ · 5.0★ (5) wp.org #21 ↓1 6 too low 16 Give – Paystack Gateway 1K+ · 4.7★ (3) wp.org #16 17 Sensfrx.ai (SFX) – Fraud Prevention for WooCommerce 50+ · 5.0★ (2) wp.org #17 ↑1 18 Norton Shopping Guarantee with Package Protection 70+ · 0.0★ (0) wp.org #13 ↓1 5 too high 19 Speed Bitcoin and Stablecoin Payments for WooCommerce 60+ · 5.0★ (2) wp.org #22 ↑2 3 too low 20 ShopGuard for WooCommerce 60+ · 5.0★ (1) wp.org #12 ↑1 8 too high 21 BANKpay+ Instant Bank Payments for WooCommerce (EUR) 20+ · 0.0★ (0) wp.org #18 ↑1 3 too high 22 Evereye for Woocommerce 10+ · 0.0★ (0) wp.org #24 ↓1 2 too low 23 Kount Fraud Prevention 30+ · 3.0★ (2) wp.org #14 ↑1 9 too high 24 Anti Fake Orders & IP Blocker 300+ · 1.0★ (2) wp.org #19 ↑3 5 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.