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← Rankings

wp.org search vs our merit ranking: “webchat”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “webchat”, we and wp.org disagree on the top plugin, and our order differs from theirs on 3 of the top 20. 4 plugins are pushed down for signals wp.org ignores: errors, a host-installed base, or removal risk.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether it throws errors on current PHP, whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

uWebChat shows at wp.org #14 but places #21 on merit, a gap of 7 places. Its 10+ installs carry it up the search order; its 0.0★ average from 0 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

merit plugin wp.org
1 Wise Chat 4K+ · 4.4★ (105) wp.org #3 2 too low 2 Simple Webchat 1K+ · 5.0★ (4) wp.org #2 3 Xelion Webchat 90+ · 5.0★ (1) wp.org #1 2 too high 4 Podium 5K+ · 5.0★ (4) wp.org #4 5 Scrapia Webchat Widget — · 0.0★ (0) wp.org #5 6 Rom – Webchat for Opa! Suite — · 0.0★ (0) wp.org #6 ↓1 7 Chatvio – AI Webchat — · 0.0★ (0) wp.org #7 ↓1 8 DemandHub 60+ · 0.0★ (0) wp.org #8 ↓1 9 Turut AI — · 0.0★ (0) wp.org #9 ↓1 10 Visito AI 10+ · 0.0★ (0) wp.org #10 ↓1 11 6rsh Messaging and Automation — · 5.0★ (2) wp.org #19 8 too low 12 GoTo’s Contact Center Webchat 100+ · 0.0★ (0) wp.org #11 ↓1 1 too high 13 AmicaChat Widget — · 0.0★ (0) wp.org #12 1 too high 14 ConverseJS 10+ · 3.6★ (5) wp.org #21 ↓3 7 too low 15 Batimo – AI Chatbot & Automation — · 0.0★ (0) wp.org #13 ↓1 2 too high 16 PlugnAI – AI Shopping Assistant — · 0.0★ (0) wp.org #15 ↓2 1 too high 17 Zidy_Chatbot 30+ · 5.0★ (3) wp.org #23 ↓3 6 too low 18 WITHMIA ChatWeb — · 0.0★ (0) wp.org #16 ↓2 2 too high 19 ITPS CRM — · 0.0★ (0) wp.org #17 ↓2 2 too high 20 Atchr Messaging — · 0.0★ (0) wp.org #20 ↓3 21 uWebChat 10+ · 0.0★ (0) wp.org #14 ↓2 7 too high 22 SmartiePal — · 0.0★ (0) wp.org #22 ↓3 23 App LiberaChat 20+ · 5.0★ (1) wp.org #18 ↓2 5 too high 24 OutaiGate WebChat Installer — · 0.0★ (0) wp.org #24 ↓3

Merit ranking caps the install boost at 1M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted Bayesian score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.