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wp.org search vs our merit ranking: “zoho zeptomail”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “zoho zeptomail”, we and wp.org disagree on the top plugin, and our order differs from theirs on 2 of the top 13.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Zoho ZeptoMail for WooCommerce shows at wp.org #3 but places #13 on merit, a gap of 10 places. Its 100+ installs carry it up the search order; its 1.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Zoho Mail for WordPress 20K+ · 3.7★ (42) wp.org #2 wp.org ranks it 1 place below merit 2 Zoho ZeptoMail 5K+ · 5.0★ (4) wp.org #1 wp.org ranks it 1 place above merit 3 Meow Mailer – Free SMTP, Everything Included 1K+ · 5.0★ (26) wp.org #4 wp.org ranks it 1 place below merit 4 Bit SMTP – Easy SMTP Solution with Email Logs 2K+ · 3.9★ (15) wp.org #5 wp.org ranks it 1 place below merit 5 Order Invoices & Shipping for Woocommerce 40+ · 4.9★ (7) wp.org #7 ↓1 wp.org ranks it 2 places below merit 6 SendForce Mail SMTP Relay – SMTP and Email API 20+ · 5.0★ (2) wp.org #6 ↓1 7 Cybexsoft SMTP — · 5.0★ (2) wp.org #10 ↓3 wp.org ranks it 3 places below merit 8 VuloMail – SMTP, Email Logs & SMS Notifications 40+ · 0.0★ (0) wp.org #9 ↑2 wp.org ranks it 1 place below merit 9 Emerge Mail – SMTP, Newsletters & Email Marketing 10+ · 5.0★ (1) wp.org #8 wp.org ranks it 1 place above merit 10 Jooosi Mail – Email delivery with routing, queues, and failover, built for WordPress — · 0.0★ (0) wp.org #11 ↓3 wp.org ranks it 1 place below merit 11 Saral SMTP — · 0.0★ (0) wp.org #12 ↓3 wp.org ranks it 1 place below merit 12 NimblyMail SMTP – SMTP, Gmail, Outlook & Amazon SES Email Log and Deliverability Plugin — · 0.0★ (0) wp.org #13 ↓3 wp.org ranks it 1 place below merit 13 Zoho ZeptoMail for WooCommerce 100+ · 1.0★ (1) wp.org #3 wp.org ranks it 10 places above merit

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.