Crisp vs Tidio

Head-to-head on the signals that matter, from the public WordPress.org data.

Crisp

by crisp

Health C67

Tidio

by Tytus Gołas

Health A90

Active-install trajectory

Crisp Tidio

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Crisp	Tidio
Active installs Modeled from the public "N+" band and recent downloads.	20K–30K	70K–80K ✓
Install trend Change in active installs across the charted window.	0% ✓	-13%
Overall health	C · 67	A · 90 ✓
Maintenance How recently the plugin was updated.	46/100	100/100 ✓
Rating quality Volume-adjusted review quality.	89/100	94/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	4.52★	4.72★ ✓
Reviews	73	396 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	84/100	99/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	1.4y ago	2mo ago ✓
Downloads · 30d	3.2K	12.4K ✓
Category	AI	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Crisp Tidio

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.