GRT Ticket vs WP Advanced Ticket System, Elite Support Helpdesk

Head-to-head on the signals that matter, from the public WordPress.org data.

GRT Ticket

by Ridhwan Ahsan

Health B79

WP Advanced Ticket System, Elite Support Helpdesk

by firebird75

Health B71

Active-install trajectory

Not enough install history yet to chart a trajectory for both plugins. It builds as we snapshot daily.

Metric	GRT Ticket	WP Advanced Ticket System, Elite Support Helpdesk
Active installs Modeled from the public "N+" band and recent downloads.	0–0	100–200 ✓
Install trend Change in active installs across the charted window.	—	-50% ✓
Overall health	B · 79 ✓	B · 71
Maintenance How recently the plugin was updated.	89/100 ✓	68/100
Rating quality Volume-adjusted review quality.	74/100	75/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.98★	4.01★ ✓
Reviews	1	58 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	88/100	88/100
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	6mo ago ✓	11mo ago
Downloads · 30d	40	118 ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

GRT Ticket WP Advanced Ticket System, Elite Support Helpdesk

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.