GRT Ticket
by Ridhwan Ahsan · Chat & Support
Also makes 5 other plugins · 20+ installs across the portfolio →
A support ticket system with real-time chat, email piping, custom fields, and Webhook integrations (Slack/Discord/Zapier).
79 health vs 63 average across 671 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2026-02-15 · 198 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
40
now · peak 242
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
2
releases in the last 12 months
6mo ago
latest release · v1.2.4
2
tagged releases on record
Recent releases
Estimated active installs
The public count shows “—”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2026-02-16 · 155 observations
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ Md. Rakib Ullah7mo ago
This plugin made setting up a support system in WordPress very easy. Everything works smoothly, from ticket creation to real-time chat. I especially like the guest access feature and the clean overall experience. It feels solid, well-built, and practical for real use. Highly recommended for anyone who needs a reliable helpdesk solution.
Read on wp.org ↗
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
WP Advanced Ticket System, Elite Support Helpdesk 100+ installs · 4.0★ · 3 shared tags B -
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 2 shared tags A -
Awesome Support – WordPress HelpDesk & Support Plugin 6K+ installs · 3.5★ · 2 shared tags B -
chat-me-now 4K+ installs · 4.1★ · 2 shared tags D -
Zendesk Support for WordPress 1K+ installs · 3.2★ · 2 shared tags D -
Nirweb support 800+ installs · 4.0★ · 2 shared tags D
Embed this report card
Drop a live Pulse card for GRT Ticket into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/grt-ticket" width="480" height="300" style="border:0" loading="lazy" title="GRT Ticket — Plugin Pulse"></iframe> GRT Ticket: — active installs, 5.0★ (1 reviews). Plugin Pulse (WP Mayor), as of 2026-09-01. https://plugins.wpmayor.com/plugin/grt-ticket