IMsupporting Live Chat & AI Chatbot vs Tidio

Head-to-head on the signals that matter, from the public WordPress.org data.

IMsupporting Live Chat & AI Chatbot

by Live Chat By IMsupporting

Health B82

Tidio

by Tytus Gołas

Health A90

Active-install trajectory

IMsupporting Live Chat & AI ChatbotTidio

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	IMsupporting Live Chat & AI Chatbot	Tidio
Active installs Modeled from the public "N+" band and recent downloads.	40–50	70K–80K ✓
Install trend Change in active installs across the charted window.	-20%	-13% ✓
Overall health	B · 82	A · 90 ✓
Maintenance How recently the plugin was updated.	94/100	100/100 ✓
Rating quality Volume-adjusted review quality.	76/100	94/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	4.1★	4.7★ ✓
Reviews	2	395 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	86/100	99/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	4mo ago	2mo ago ✓
Downloads · 30d	468	12.7K ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.1%	2.0% ✓
Category	AI	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

IMsupporting Live Chat & AI ChatbotTidio

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.