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KnowledgeBase with AI ChatBot HelpDesk – KBx vs Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
Head-to-head on the signals that matter, from the public WordPress.org data.
KnowledgeBase with AI ChatBot HelpDesk – KBx
QuantumCloud
A87
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
Chatway Live Chat
A92
Download trajectory
KnowledgeBase with AI ChatBot HelpDesk – KBx Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | KnowledgeBase with AI … | Chatway Live Chat – AI… |
|---|---|---|
| Health score | 87 (A) | 92 (A) ● |
| Est. active installs | 40–50 | 30K–40K ● |
| Total downloads | 22.2K | 322.6K ● |
| Downloads · 30d | 212 | 7.5K ● |
| Momentum | +13% ● | -68% |
| Rating (adjusted) | 4.30★ | 4.97★ ● |
| Reviews | 14 | 745 ● |
| Last updated | 21d ago | 15d ago ● |
| Support resolved | — | 100% ● |
| Requires PHP | 5.6 | — |
● marks the leader on each row.