KnowledgeBase with AI ChatBot HelpDesk – KBx

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

A small install base leaves thin data to model from. The recent download trend is too spiky to read. The range spans more than 10x because wp.org publishes install counts as broad bands, and conversion and price compound on top. Read the midpoint as an order of magnitude, not a valuation.

1. ★★★★★ andytax

   4.8y ago

   very helpful and have the best customer service. they help you everytime and Jamal is fast and help fix any problem. I got to give it to them for having the best service. The chat bot have a lot of options and is one of the best chatbots out there. I will definitely refer them to my friends if the need a chat bot

   Read on wp.org ↗
2. ★★★★★ mcmoore

   6.3y ago

   Customers, the best thing I ever bought. The team alone for the cost is amazing, they will help with any issues you have and work to fix it. I can’t thank them enough and they deserve more than the cost of this. It’s mind blowing. Thank you so much! I bought all your KB addons and am amazed! It really extends its use, and for me that was a complete helpdesk customer support solution and their plugins thought about everything and covered everything. You can adjust what you need, colours and most aspects of the plugin to suit what you need. These are pros you can trust, they are worth every $ I just want to thank the team so much. Their support alone is worth the cost of this. They go the extra mile. Go Pro and get it and start expanding your sites functions, best thing I have bought. Thanks again!!! 😀

   Read on wp.org ↗
3. ★★★★★ idjamesmccarthy

   6.3y ago

   …and have found that they have boosted the functionality of my eLearning site immensely. I have reached out to Tech support on several occasions and every single time I have received speedy and correct service.

   Read on wp.org ↗
4. ★★★★★ cad861

   6.3y ago

   The team have really nailed it with this product, easy to use and looks good. I asked a couple of questions of the team and not only did they answer the questions quickly but they implemented changes to help my specific case. Keep up the great work.

   Read on wp.org ↗
5. ★★★★★ molokini

   6.9y ago

   Easy to use plugin and support is great. recommended for who are looking for automotive FAQ style chatbot.

   Read on wp.org ↗
6. ★★★★★ whitepepper355

   7.4y ago

   Good soft and good support！

   Read on wp.org ↗
7. ★★★★★ ferry6205

   7.5y ago

   I registered three QuantumCloud products and they are grate plug-in. What’s even better is the support given. I had some layout problems with one of the plug-ins within my own theme. I sent a support ticket and received a reply within 24 hours. Not only that but the next day I received some extra CSS code and the problem was solved. Grate service!

   Read on wp.org ↗
8. ★★★★★ dkurth

   7.6y ago

   Price per feature, this plugin is awesome. The Bot-chat feature, gives that extra edge of professionalism that makes your company look a lot bigger than it may be. Setting it up is a bit of a learning curve, but once up, works nicely. This topic was modified 7 years, 5 months ago by dkurth.

   Read on wp.org ↗

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Translated into 2 languages, 0 at 90% or more

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-08-07 40+ → 30+ down after 56 days in tier
2. 2026-06-12 50+ → 40+ down after 2 days in tier
3. 2026-06-10 40+ → 50+ up after 2 days in tier
4. 2026-06-08 50+ → 40+ down after 183 days in tier
5. 2025-12-07 40+ → 50+ up after 49 days in tier
6. 2025-10-19 50+ → 40+ down after 8 days in tier
7. 2025-10-11 40+ → 50+ up after 92 days in tier
8. 2025-07-11 30+ → 40+ up after 25 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A
• SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 2 shared tags A
• LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 2 shared tags A
• Hyve Lite – AI Chatbot Trained on WordPress Posts, Pages, Products & More with ChatGPT 7K+ installs · 4.0★ · 2 shared tags B
• JS Help Desk – AI-Powered Support & Ticketing System 7K+ installs · 3.7★ · 2 shared tags B
• WPBot – AI ChatBot for Live Support, Lead Generation, AI Services 5K+ installs · 4.7★ · 2 shared tags A

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Drop a live Pulse card for KnowledgeBase with AI ChatBot HelpDesk – KBx into a readme, a review or a deck. It updates itself.

KnowledgeBase with AI ChatBot HelpDesk – KBx: 30+ active installs, 4.6★ (14 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/knowledgebase-helpdesk