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Paldesk – Live Chat & Helpdesk vs SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
Head-to-head on the signals that matter, from the public WordPress.org data.
Paldesk – Live Chat & Helpdesk
paldesk
D45
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
PSM Plugins
A91
Download trajectory
Paldesk – Live Chat & Helpdesk SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | Paldesk – Live Chat & … | SupportCandy – AI Cust… |
|---|---|---|
| Health score | 45 (D) | 91 (A) ● |
| Est. active installs | 30–40 | 10K–20K ● |
| Total downloads | 5.1K | 520.2K ● |
| Downloads · 30d | 56 | 9.1K ● |
| Momentum | -56% | -23% ● |
| Rating (adjusted) | 3.98★ | 4.82★ ● |
| Reviews | 1 | 289 ● |
| Last updated | 5.9y ago | 17d ago ● |
| Support resolved | — | 50% ● |
| Requires PHP | — | 7.4 |
● marks the leader on each row.