Paldesk – Live Chat & Helpdesk
by paldesk · Chat & Support
Powerful live chat & helpdesk plugin made for your WordPress website. Convert leads to sales & help customers in real time - it's free!
45 health vs 63 average across 318 Chat & Support plugins
Removal-risk signals
53/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 5+ years — the top precursor to removal once a vulnerability is found.
- Falling behind WordPress. Tested up to WordPress 5.5.0.
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Biggest win: Update recency
To rank higher: Last updated 2159 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-05 · 1,381 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
56
now · peak 166
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Downloads per 1k installs · 30d
Engagement proxy · release spikes are signal, a long slide is an aging base
Estimated active installs
wp.org reports only “30+”. The real number sits in this band.
Refined from the date this plugin crossed into its current band.
Install history · since 2022-10-04 · 1,381 observations
Details
Growth timeline
Install-band crossings we have observed, and how long each band took to outgrow
- 2026-02-02 40+ → 30+ down after 11 days in band
- 2026-01-22 30+ → 40+ up after 1 days in band
- 2026-01-21 40+ → 30+ down after 12 days in band
- 2026-01-09 30+ → 40+ up after 1 days in band
- 2026-01-08 40+ → 30+ down after 4 days in band
- 2026-01-04 30+ → 40+ up after 10 days in band
- 2025-12-25 40+ → 30+ down after 8 days in band
- 2025-12-17 30+ → 40+ up after 2 days in band
Competes with
The plugins that solve the same job, ranked by shared tags then reach — closest match first
-
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 3 shared tags A -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 2 shared tags A -
JS Help Desk – AI-Powered Support & Ticketing System 7K+ installs · 3.7★ · 2 shared tags B -
Jotform – AI Chatbot 5K+ installs · 4.0★ · 2 shared tags B -
Live Chat with Messenger Customer Chat 3K+ installs · 4.5★ · 2 shared tags C
Embed this report card
Drop a live Pulse card for Paldesk – Live Chat & Helpdesk into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/paldesk-live-chat-helpdesk" width="480" height="300" style="border:0" loading="lazy" title="Paldesk – Live Chat & Helpdesk — Plugin Pulse"></iframe> Paldesk – Live Chat & Helpdesk: 30+ active installs, 5.0★ (1 reviews). Plugin Pulse (WP Mayor), as of 2026-07-17. https://plugins.wpmayor.com/plugin/paldesk-live-chat-helpdesk