Support Ticket System vs WP Advanced Ticket System, Elite Support Helpdesk

Head-to-head on the signals that matter, from the public WordPress.org data.

Health D45

WP Advanced Ticket System, Elite Support Helpdesk

Health C67

Active-install trajectory

WP Advanced Ticket System, Elite Support Helpdesk moved down one install band, 200+ to 100+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	Support Ticket System	WP Advanced Ticket System, Elite Support Helpdesk
Active installs Modeled from the public "N+" band and recent downloads.	10–20	100–200 ✓
Install trend Change in active installs across the charted window.	0% ✓	-50%
Overall health	D · 45	C · 67 ✓
Maintenance How recently the plugin was updated.	3/100	59/100 ✓
Rating quality Volume-adjusted review quality.	76/100 ✓	75/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	4.0★ ✓	4.0★
Reviews	4	58 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	38/100	80/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	High	Low ✓
Last updated	9.8y ago	1.1y ago ✓
Downloads · 30d	54	169 ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.1% ✓	0.1%
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Support Ticket SystemWP Advanced Ticket System, Elite Support Helpdesk

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.