← Compare

Casengo Live Chat Support vs HelpCrunch

Head-to-head on the signals that matter, from the public WordPress.org data.

HelpCrunch is the safest pick: health A · 86 against 47 for Casengo Live Chat Support, led by lower removal risk.

Active-install trajectory

Casengo Live Chat SupportHelpCrunch

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	Casengo Live Chat Support	HelpCrunch
Active installs Modeled from the public "N+" band and recent downloads.	50–60	2K–3K ✓
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage.	-29%	Stable ✓
Overall health	D · 47	A · 86 ✓
Maintenance How recently the plugin was updated.	3/100	100/100 ✓
Rating quality Volume-adjusted review quality.	80/100	82/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	4.2★	4.3★ ✓
Reviews	31 ✓	6
Ranking optimization How well the listing is tuned to rank on wp.org.	44/100	90/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	High	Low ✓
Last updated	10.8y ago	3mo ago ✓
Downloads, last 30d	154	566 ✓
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower.	+10%	+35%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.1%	8.5% ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Casengo Live Chat SupportHelpCrunch

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.