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Umnico Live Chat vs Chatway Live Chat

Head-to-head on the signals that matter, from the public WordPress.org data.

Chatway Live Chat is the safest pick: health A · 100 against 87 for Umnico Live Chat, led by stronger support.

Active-install trajectory

Umnico Live Chat moved down one install band, 30+ to 20+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	Umnico Live Chat	Chatway Live Chat
Active installs Modeled from the public "N+" band and recent downloads.	20–30	30K–40K ✓
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage.	30+ → 20+	Stable ✓
Overall health	A · 87	A · 100 ✓
Maintenance How recently the plugin was updated.	100/100	100/100
Rating quality Volume-adjusted review quality.	85/100	99/100 ✓
Support Share of forum threads marked resolved.	70/100	100/100 ✓
Rating (weighted for review count)	4.4★	5.0★ ✓
Reviews	9	775 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	91/100	100/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	28d ago	9d ago ✓
Downloads, last 30d	228	6.5K ✓
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower.	+75%	-8%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.6%	8.2% ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Umnico Live ChatChatway Live Chat

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.