WP Advanced Ticket System, Elite Support Helpdesk vs Support Helpdesk Ticket System Lite

Head-to-head on the signals that matter, from the public WordPress.org data.

WP Advanced Ticket System, Elite Support Helpdesk

Health C67

Health B80

Active-install trajectory

WP Advanced Ticket System, Elite Support Helpdesk moved down one install band, 200+ to 100+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	WP Advanced Ticket System, Elite Support Helpdesk	Support Helpdesk Ticket System Lite
Active installs Modeled from the public "N+" band and recent downloads.	100–200 ✓	10–20
Install trend Change in active installs across the charted window.	-50%	0% ✓
Overall health	C · 67 ✓	—
Maintenance How recently the plugin was updated.	59/100	100/100 ✓
Rating quality Volume-adjusted review quality.	75/100 ✓	—
Support Share of forum threads marked resolved.	70/100 ✓	—
Rating (weighted for review count)	4.0★ ✓	—
Reviews	58 ✓	0
Ranking optimization How well the listing is tuned to rank on wp.org.	80/100	88/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	1.1y ago	1mo ago ✓
Downloads · 30d	174	284 ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	0.1%	0.3% ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

WP Advanced Ticket System, Elite Support HelpdeskSupport Helpdesk Ticket System Lite

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.