← Compare

Widget for Zendesk Chat via API vs Tawk.To Live Chat

Head-to-head on the signals that matter, from the public WordPress.org data.

Tawk.To Live Chat is the safest pick: health B · 77 against 61 for Widget for Zendesk Chat via API, led by stronger maintenance.

Active-install trajectory

Widget for Zendesk Chat via API moved down one install band, 200+ to 100+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric	Widget for Zendesk Chat via API	Tawk.To Live Chat
Active installs Modeled from the public "N+" band and recent downloads.	100–200	100K–200K ✓
Active installs, change over ~6 months Compares the public install bands. One band step shows as the band change, not a percentage.	200+ → 100+	Stable ✓
Overall health	C · 61	B · 77 ✓
Maintenance How recently the plugin was updated.	38/100	72/100 ✓
Rating quality Volume-adjusted review quality.	82/100	89/100 ✓
Support Share of forum threads marked resolved.	70/100	70/100
Rating (weighted for review count)	4.3★	4.5★ ✓
Reviews	6	142 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	69/100	89/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	1.6y ago	10mo ago ✓
Downloads, last 30d	148	13K ✓
Download momentum, last 30d vs prior 30d Dips that follow a release spike are normal: wp.org counts every update as a download, so the weeks after a release run lower.	+34%	+3%
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower.	1.8%	2.1% ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

Widget for Zendesk Chat via APITawk.To Live Chat

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.