Tawk.To Live Chat
by tawkto · AI
(OFFICIAL tawk.to plugin) Instantly chat with visitors on your website with the free tawk.to chat widget. Website: http://tawk.to
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 81/100
no flags
Active installs
100K+
≈160K estimated
Momentum
-2%
downloads vs prior 30d
Biggest opportunity: Swap “ai chat” and “chat widget” for “live” and “chat with visitors”. “ai chat” isn't earning its slot: it only gets you to #18. “live” sits at #9 untagged, close enough for a declared tag to move it up. “chat widget” isn't earning its slot: it only gets you to #17. “chat with visitors” sits at #11 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
81 health vs 77 average across 3,394 AI plugins
Install conversion
How it's measured →2.1%
of downloads still active
At least 100K of 4.8M lifetime downloads are still running, above its category: the median AI plugin keeps 1.4%, across 1,010 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other AI plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 1 release in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Support resolution
Updated 290 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.9.11, the current branch or newer
4.6★ over 142 reviews, smoothed to 4.47★
5 of 5 tags set · short description in place
0 of 1 support threads resolved in the last 2 months
To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
30
Momentum
Losing ground
-0.9
Velocity
places per keyword, 28d
2%
Breadth
of keywords climbing, 28d
-0.5
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| tawk your tag | #1 | #1 | 0 |
| live chat | #5 | #5 | 0 |
| free live chat your tag | #5 | #5 | down 1 |
| live | #9 | #8 | down 1 |
| free live video chat | #4 | #4 | 0 |
| live chat services | #4 | #4 | down 1 |
| live chat system | #4 | #4 | 0 |
| chat with visitors | #11 | #11 | 0 |
| live video chat plugin | #5 | #5 | 0 |
| live video chat | #5 | #5 | down 1 |
| live chat window | #5 | #5 | 0 |
| chat widget your tag | #17 | #18 | down 3 |
| wordpress live video chat | #6 | #6 | 0 |
| live chat for businesses | #6 | #6 | down 1 |
| ai chat your tag | #18 | #18 | down 2 |
| live chat script | #6 | #6 | down 2 |
| live support | #11 | #8 | down 2 |
| chat | #20 | #19 | down 4 |
| live chat support | #7 | #8 | down 1 |
| live support chat | #7 | #7 | down 1 |
| tawk.to your tag | Not checked yet | ||
118 searches this plugin appeared in over the last 90 days, 20 listed. 71 left out as unrelated or noise (years, numbers, stray words).
What to do about it
- Swap “ai chat” and “chat widget” for “live” and “chat with visitors”. “ai chat” isn't earning its slot: it only gets you to #18. “live” sits at #9 untagged, close enough for a declared tag to move it up. “chat widget” isn't earning its slot: it only gets you to #17. “chat with visitors” sits at #11 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 218.1K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
1
releases in the last 12 months
10mo ago
latest release · v0.9.3 · 14 Jan 2026
17
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 76% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100K+”. Our estimate pins where the real number sits.
Crossed into this band 23 months ago; the previous band took 5.2 years to cross, which places it about 63% of the way through.
Install history since 24 Jun 2021
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 0.9.3 Supported version bump to 6.9 0.9.3
- — Version 0.9.2 Supported version bump to 6.8 0.9.2
- — Version 0.9.1 Add configuration versioning Improve security for Secure Mode 0.9.1
- — Version 0.9.0 Add support for Secure Mode 0.9.0
- — Version 0.8.7 Fix translation loaded too early warning Supported version bump to 6.7 0.8.7
- — Version 0.8.6 Update header information 0.8.6
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (0.9.3). Sites still on an older version should update.
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0.1
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
5 of 8 pass · checked 27 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 7 questions in the FAQ.
- ✓ FAQ asks real questions 7 of 7 read like questions a user would type.
- ! Names who it is for One audience phrase ("for businesses"); say who the plugin is for and what they use it for.
- ! Names what it works with Names no plugin, service or platform it works with.
- ✓ Headings and lists 7 headings and 1 list.
- ✓ Enough to quote 2,000 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "AI chat", "free live chat" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2024-11-30 200K+ → 100K+ down after 1913 days in tier
- 2019-09-05 100K+ → 200K+ up after 530 days in tier
- 2018-03-24 90K+ → 100K+ up after 200 days in tier
- 2017-09-05 80K+ → 90K+ up after 61 days in tier
- 2017-07-06 50K+ → 80K+ up after 195 days in tier
- 2016-12-23 30K+ → 50K+ up after 137 days in tier
- 2016-08-08 10K+ → 30K+ up after 148 days in tier
- 2016-03-13 7K+ → 10K+ up after 171 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Tawk.To Manager 600+ installs · 4.2★ · 3 shared tags D -
Chaport — Live Chat & Chatbots 2K+ installs · 3.9★ · 2 shared tags B -
Livebeep – Chatbot, Live Chat, CRM & Digital Marketing 400+ installs · 4.1★ · 2 shared tags B -
SendPulse – Live Chat and Chatbot 100+ installs · 3.6★ · 2 shared tags -
aGo AI Chatbot, AI Chat Widget with Knowledge Base 100+ installs · 3.6★ · 2 shared tags -
cellbot – AI Chat Widget — installs · 3.6★ · 2 shared tags
Embed this report card
Drop a live Pulse card for Tawk.To Live Chat into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/tawkto-live-chat" width="480" height="300" style="border:0" loading="lazy" title="Tawk.To Live Chat — Plugin Pulse"></iframe> Tawk.To Live Chat: 100K+ active installs, 4.6★ (142 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/tawkto-live-chat
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