Widget for Zendesk Chat via API
by Plugins and Snippets · Chat & Support
Also makes 2 other plugins · 6.1K+ installs across the portfolio →
This plugin offers a faster way to load the Zendesk Chat Widget via API. It optimizes the page loading speed and it is quick and easy to implement.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
C 62/100
Stale · Few reviews
Active installs
100+
≈180 estimated
Momentum
+47%
low volume, under 1,000 downloads a month
Biggest opportunity: One page off on “zendesk”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
62 health vs 64 average across 1,179 Chat & Support plugins
Install conversion
How it's measured →1.8%
of downloads still active
At least 100 of 5.6K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 630 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: Update recency
Updated 566 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.8.12; the current branch is 7.1
5.0★ over 6 reviews, weighted for review count to 4.2★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 566 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
30
Momentum
Losing ground
-0.7
Velocity
places per keyword, 24d
0%
Breadth
of keywords climbing, 24d
-0.3
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| zendesk speed your tag | #2 | #5 | 0 |
| zendesk chat your tag | #9 | #14 | 0 |
| zendesk your tag | #11 | #20 | down 2 |
| zendesk plugin | #11 | #20 | 0 |
| chat widget your tag | Not in the top 24 | ||
| speed optimization your tag | Not in the top 24 | ||
8 searches this plugin appeared in over the last 90 days, 4 listed. 4 left out as unrelated or noise (years, numbers, stray words). 2 of its tags aren't in the top 24 for their own search.
What to do about it
- One page off on “zendesk”. #11 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
- “chat widget” and “speed optimization” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,490 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 603 · peaks are release surges
Directory rank
Ranked about #13,300 to #16,400, alongside the other plugins at 100+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.6y ago
latest release · v1.12.12 · 16 Apr 2025
9
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Crossed into this band 38 days ago and a band this size takes about a year or more to cross, so the real count is still just under 200.
Install history since 17 Aug 2022
Recent reviews
All reviews on wp.org ↗- ★★★★★ davehamiltone3.5y ago
it does the job. thanks!
Read on wp.org ↗ - ★★★★★ manuboss1234.6y ago
It helps to improve my website speed
Read on wp.org ↗ - ★★★★★ ellerish204.6y ago
This plugin can truly improved the loading of my website page speed when using Zendesk Chat Widget. It also have cool features and settings in addition! Great plugin overall!
Read on wp.org ↗ - ★★★★★ mbgadhadara4.6y ago
Always succeeds in explaining ideas clearly. Others find Widget for Zendesk easy to understand. He also has the ability to listen carefully to what others are saying, to understand and then to respond appropriately. Conversations with Widget for Zendesk are two-way.
Read on wp.org ↗ - ★★★★★ Napoleão Fusiger Wingert4.6y ago
I highly recommend this plugin. It helped us a lot to speed up page load time on our customers’ websites that are using Zendesk Chat. It’s really easy to install and start using it. Also, the Zendesk Chat still works correctly. Perfect!
Read on wp.org ↗ - ★★★★★ e FM4.6y ago
The plugin helped us to improve the page load speed of our website as the Standard Zendesk Chat Plugin is loading the chat widget in a way that blocks a fast load of the website. This plugin solves the problem. The plugin is easy and quick to install. This topic was modified 4 years, 4 months ago by e FM.
Read on wp.org ↗
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 3 Nov 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "This plugin offers a faster way to load the Zendesk Chat Widget via API. It optimizes the page loading spee..."
- ✓ Has a FAQ 8 questions in the FAQ.
- ✓ FAQ asks real questions 8 of 8 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions WooCommerce, Mailchimp, Easy Digital Downloads.
- ✓ Headings and lists 5 headings and 3 lists.
- ✓ Enough to quote 5,422 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "speed optimization", "zendesk speed" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-09-26 200+ → 100+ down after 351 days in tier
- 2025-10-10 100+ → 200+ up after 833 days in tier
- 2023-06-30 90+ → 100+ up after 19 days in tier
- 2023-06-11 80+ → 90+ up after 29 days in tier
- 2023-05-13 70+ → 80+ up after 40 days in tier
- 2023-04-03 60+ → 70+ up after 16 days in tier
- 2023-03-18 50+ → 60+ up after 93 days in tier
- 2022-12-15 60+ → 50+ down after 20 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Tawk.To Live Chat 100K+ installs · 4.5★ · 1 shared tag B -
LeadConnector 20K+ installs · 3.1★ · 1 shared tag B -
LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 1 shared tag A -
Sticky Chat Widget – Floating Chat Icons, Contact Form, Call, Click to Chat, Email & Message Buttons 10K+ installs · 4.7★ · 1 shared tag A -
Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 9K+ installs · 4.8★ · 1 shared tag A -
PushEngage – Web Push Notifications, WooCommerce Automation & Chat Widget 8K+ installs · 4.2★ · 1 shared tag A
Embed this report card
Drop a live Pulse card for Widget for Zendesk Chat via API into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/widget-for-zendesk-chat-via-api" width="480" height="300" style="border:0" loading="lazy" title="Widget for Zendesk Chat via API — Plugin Pulse"></iframe> Widget for Zendesk Chat via API: 100+ active installs, 5.0★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/widget-for-zendesk-chat-via-api
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