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WP Support Ticket vs Awesome Support

Head-to-head on the signals that matter, from the public WordPress.org data.

Active-install trajectory

WP Support Ticket moved down one install band, 100+ to 90+; Awesome Support moved down one install band, 7K+ to 6K+. That's a single step across the whole window, so there's no trajectory to draw. The download trend below moves daily.

Metric WP Support Ticket Awesome Support
Active installs Modeled from the public "N+" band and recent downloads. 90–100 6K–7K ✓
Install trend Change in active installs across the charted window. -10% ✓ -14%
Overall health B · 81 ✓ B · 80
Maintenance How recently the plugin was updated. 97/100 100/100 ✓
Rating quality Volume-adjusted review quality. 70/100 ✓ 63/100
Support Share of forum threads marked resolved. 70/100 70/100
Rating (weighted for review count) 3.8★ ✓ 3.5★
Reviews 6 194 ✓
Ranking optimization How well the listing is tuned to rank on wp.org. 90/100 94/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status. Low Low
Last updated 4mo ago 19d ago ✓
Downloads · 30d 210 6.3K ✓
Install conversion Active installs over lifetime downloads. Downloads include every update, so older and more frequently released plugins read lower. 0.6% 1.1% ✓
Category Chat & Support Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

WP Support TicketAwesome Support

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.