WP Support Ticket vs Awesome Support

Head-to-head on the signals that matter, from the public WordPress.org data.

WP Support Ticket

by aviplugins.com

Health B82

Awesome Support

by awesomesupport

Health B79

Active-install trajectory

WP Support Ticket Awesome Support

Active installs, each indexed to 100 at the start of the window. A line above 100 is growing its install base, below 100 is shrinking.

Metric	WP Support Ticket	Awesome Support
Active installs Modeled from the public "N+" band and recent downloads.	90–100	6K–7K ✓
Install trend Change in active installs across the charted window.	-10% ✓	-14%
Overall health	B · 82 ✓	B · 79
Maintenance How recently the plugin was updated.	100/100 ✓	99/100
Rating quality Volume-adjusted review quality.	70/100 ✓	63/100
Support Share of forum threads marked resolved.	70/100	70/100
Rating (adjusted)	3.82★ ✓	3.53★
Reviews	6	194 ✓
Ranking optimization How well the listing is tuned to rank on wp.org.	90/100	94/100 ✓
Removal risk Maintenance signals that precede a wp.org closure. Not an official status.	Low	Low
Last updated	2mo ago ✓	3mo ago
Downloads · 30d	167	1.7K ✓
Category	Chat & Support	Chat & Support

✓ marks the stronger plugin on each row. Rows where they're level show no marker.

Release activity

WP Support Ticket Awesome Support

7-day average daily downloads. Downloads spike for about a week after each release as the install base re-downloads, so read this as release cadence, not growth.