WP Support Ticket

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.

wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.

7 searches this plugin appeared in over the last 90 days, 5 listed. 2 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.

Directory rank

Ranked about #16,800 to #17,400, alongside the other plugins at 90+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Crossed into this band 20 days ago and a band this size takes about a year or more to cross, so the real count is still just under 100.

At the current install trend, crossing 100+ in roughly 1296 days.

1. ★★★★★ jeanlarrota32

   3.9y ago

   I’m testing the plugin, and unfortunately it has some errors like the following: – The plugin is not compatible or does not have the possibility to add specific role capabilities so modify the following file plugins\wp-support-ticket\includes\class-ticket.php adding the following code 'capability_type' => 'pl_support', 'capabilities' => array( 'edit_pl_support' => 'edit_pl_support', 'read_pl_support' => 'read_pl_support', 'delete_pl_support' => 'delete_pl_support', 'edit_pl_supports' => 'edit_pl_supports', 'edit_others_pl_supports' => 'edit_others_pl_supports', 'publish_pl_supports' => 'publish_pl_supports', 'read_private_pl_supports' => 'read_private_pl_supports', 'create_pl_supports' => 'edit_pl_supports', ), – If I am creating a tickect, and I only leave the title entered, it generates an error, since the image does not fit – also detected an error in the code plugins\wp-support-ticket\includes\class-ticket-meta.php pass this $message1 .= __('Hello,','wp-support-ticket') . "\r\n\r\n"; to $message1 = __('Hello,','wp-support-ticket') . "\r\n\r\n"; –

   Read on wp.org ↗
2. ★★★★★ SunilPrajapati

   8.8y ago

   This is best and very simple plugin for support management. thanks.

   Read on wp.org ↗
3. ★★★★★ danayster45

   11.6y ago

   especially the paid version, when you upload files it has a progress bar. Perfect! Im using it as a private client area with which both sides can upload and download. Coder is responsive with support and even did some custom work for me. Thank you buddy

   Read on wp.org ↗
4. ★★★★★ Morteza Khaki

   11.7y ago

   Some of the files are not completely translate ready!! Like the custom post type title, settings page and…

   Read on wp.org ↗
5. ★★★★★ coolwithpriya

   11.9y ago

   nice plugin

   Read on wp.org ↗
6. ★★★★★ aviplugins.com

   12.0y ago

   This is a easy to use user support plugin. 🙂

   Read on wp.org ↗

Automated install-time checks, tested on PHP 8.1.12 · WP 6.2.2

Translated into 1 language, 0 at 90% or more

Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.

Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-10-12 100+ → 90+ down after 29 days in tier
2. 2026-09-13 90+ → 100+ up after 144 days in tier
3. 2026-04-22 100+ → 90+ down after 6 days in tier
4. 2026-04-16 90+ → 100+ up after 1 days in tier
5. 2026-04-15 100+ → 90+ down after 10 days in tier
6. 2026-04-05 90+ → 100+ up after 1 days in tier
7. 2026-04-04 100+ → 90+ down after 645 days in tier
8. 2024-06-28 200+ → 100+ down after 1210 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

Embed this report card

Drop a live Pulse card for WP Support Ticket into a readme, a review or a deck. It updates itself.

WP Support Ticket: 90+ active installs, 3.7★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/wp-support-ticket