WP Support Ticket

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Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. A declining trend compresses what a buyer would pay.

1. ★★★★★ jeanlarrota32

   3.8y ago

   I’m testing the plugin, and unfortunately it has some errors like the following: – The plugin is not compatible or does not have the possibility to add specific role capabilities so modify the following file plugins\wp-support-ticket\includes\class-ticket.php adding the following code 'capability_type' => 'pl_support', 'capabilities' => array( 'edit_pl_support' => 'edit_pl_support', 'read_pl_support' => 'read_pl_support', 'delete_pl_support' => 'delete_pl_support', 'edit_pl_supports' => 'edit_pl_supports', 'edit_others_pl_supports' => 'edit_others_pl_supports', 'publish_pl_supports' => 'publish_pl_supports', 'read_private_pl_supports' => 'read_private_pl_supports', 'create_pl_supports' => 'edit_pl_supports', ), – If I am creating a tickect, and I only leave the title entered, it generates an error, since the image does not fit – also detected an error in the code plugins\wp-support-ticket\includes\class-ticket-meta.php pass this $message1 .= __('Hello,','wp-support-ticket') . "\r\n\r\n"; to $message1 = __('Hello,','wp-support-ticket') . "\r\n\r\n"; –

   Read on wp.org ↗
2. ★★★★★ SunilPrajapati

   8.7y ago

   This is best and very simple plugin for support management. thanks.

   Read on wp.org ↗
3. ★★★★★ danayster45

   11.4y ago

   especially the paid version, when you upload files it has a progress bar. Perfect! Im using it as a private client area with which both sides can upload and download. Coder is responsive with support and even did some custom work for me. Thank you buddy

   Read on wp.org ↗
4. ★★★★★ Morteza Khaki

   11.5y ago

   Some of the files are not completely translate ready!! Like the custom post type title, settings page and…

   Read on wp.org ↗
5. ★★★★★ coolwithpriya

   11.7y ago

   nice plugin

   Read on wp.org ↗
6. ★★★★★ aviplugins.com

   11.8y ago

   This is a easy to use user support plugin. 🙂

   Read on wp.org ↗

Automated install-time checks, tested on PHP 8.1.12 · WP 6.2.2

Translated into 1 language, 0 at 90% or more

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-04-22 100+ → 90+ down after 6 days in tier
2. 2026-04-16 90+ → 100+ up after 1 days in tier
3. 2026-04-15 100+ → 90+ down after 10 days in tier
4. 2026-04-05 90+ → 100+ up after 1 days in tier
5. 2026-04-04 100+ → 90+ down after 645 days in tier
6. 2024-06-28 200+ → 100+ down

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Awesome Support – WordPress HelpDesk & Support Plugin 6K+ installs · 3.5★ · 2 shared tags B
• Nirweb support 800+ installs · 4.0★ · 2 shared tags D
• Chimney Rock Support Tickets — installs · 3.6★ · 2 shared tags D
• Help Desk WP — installs · 3.6★ · 2 shared tags D
• Glorious Services & Support — installs · 3.6★ · 2 shared tags D
• bbPress 100K+ installs · 3.9★ · 1 shared tag C

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Drop a live Pulse card for WP Support Ticket into a readme, a review or a deck. It updates itself.

WP Support Ticket: 90+ active installs, 3.7★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/wp-support-ticket