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Zupportly – WordPress Helpdesk & Customer Support Ticket System vs SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
Head-to-head on the signals that matter, from the public WordPress.org data.
Zupportly – WordPress Helpdesk & Customer Support Ticket System
Anowar Hossain Rana
B82
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
PSM Plugins
A91
Download trajectory
Zupportly – WordPress Helpdesk & Customer Support Ticket System SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent
7-day average downloads, each indexed to 100 at the start of the window. A line above 100 is growing, below 100 is shrinking.
| Metric | Zupportly – WordPress … | SupportCandy – AI Cust… |
|---|---|---|
| Health score | 82 (B) | 91 (A) ● |
| Est. active installs | 0–0 | 10K–20K ● |
| Total downloads | 537 | 520.3K ● |
| Downloads · 30d | 42 | 9.1K ● |
| Momentum | -33% | -24% ● |
| Rating (adjusted) | 3.98★ | 4.82★ ● |
| Reviews | 1 | 289 ● |
| Last updated | 4mo ago | 18d ago ● |
| Support resolved | — | 50% ● |
| Requires PHP | 7.4 | 7.4 |
● marks the leader on each row.