Zupportly – WordPress Helpdesk & Customer Support Ticket System
by Anowar Hossain Rana · Chat & Support
Also makes 6 other plugins · 510+ installs across the portfolio →
Complete WordPress Helpdesk & Customer Support Ticket System
79 health vs 63 average across 671 Chat & Support plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Biggest win: Rating quality
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Daily downloads
Since 2026-03-08 · 177 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
39
now · peak 284
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
3
releases in the last 12 months
6mo ago
latest release · v1.2
3
tagged releases on record
Recent releases
Estimated active installs
The public count shows “—”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2026-03-09 · 130 observations
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ WP DECOR6mo ago
Perfect self-hosted alternative to paid helpdesks. Zupportly gives me everything I need – ticket management, agent assignments, customer portal, and even a chat bubble. The threaded conversations with image attachments work flawlessly. Setup took 5 minutes. This should be in every WordPress site that needs support.
Read on wp.org ↗
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent 10K+ installs · 4.8★ · 4 shared tags A -
HAPPY – Helpdesk Support Ticket System 10+ installs · 3.6★ · 4 shared tags B -
Zendesk Support for WordPress 1K+ installs · 3.2★ · 3 shared tags D -
WP Advanced Ticket System, Elite Support Helpdesk 100+ installs · 4.0★ · 3 shared tags B -
Paldesk – Live Chat & Helpdesk 30+ installs · 4.0★ · 3 shared tags D -
Viable Support for Zendesk 10+ installs · 4.0★ · 3 shared tags B
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<iframe src="https://plugins.wpmayor.com/embed/zupportly" width="480" height="300" style="border:0" loading="lazy" title="Zupportly – WordPress Helpdesk & Customer Support Ticket System — Plugin Pulse"></iframe> Zupportly – WordPress Helpdesk & Customer Support Ticket System: — active installs, 5.0★ (1 reviews). Plugin Pulse (WP Mayor), as of 2026-09-01. https://plugins.wpmayor.com/plugin/zupportly