Knowledge Base documentation & wiki plugin – BasePress Docs
by BasePress · Uncategorized
Also makes 1 other plugin · 2.0K+ installs across the portfolio →
Easily create & manage documentation. Reduce support tickets & scale your customer support workload. This simple plugin works with any theme.
90 health vs 56 average across 16,376 Uncategorized plugins
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Well tuned across the board
Daily downloads
Since 2022-10-05 · 1,424 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
2.1K
now · peak 4.8K
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 77% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “2K+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history · since 2019-08-21 · 1,434 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. The recent download trend is too spiky to read.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ rustymonkey7mo ago
We’ve been using Basepress Premium for about 5 years to supplement our primary documentation with a knowledgebase that’s integrated with our SupportCandy helpdesk. I have nothing but good to say about Basepress. It’s well designed, both from the end user’s and content provider’s perspective, has all the functionality we need, is reliable, and was updated within days in the rare case of a security vulnerability being discovered. 5-stars!
Read on wp.org ↗ - ★★★★★ caliopemedia1.3y ago
Very good plugin, exactly what we need. One of the view kb plug-ins which really support multiple kbs. Support is excellent: fast and good.
Read on wp.org ↗ - ★★★★★ e FM1.5y ago
We have the paid version of BasePress and frankly in the last months our experience has been disappointing. We found several severe bugs in the plugin, we contacted their support and they never replied. Inacceptable. We will have fork the plugin and do the support ourselves if they do not reply.
Read on wp.org ↗ - ★★★★★ Coondron1.8y ago
Just what I needed, very simple once you play around with it and worked perfectly with my theme. Cheers!
Read on wp.org ↗ - ★★★★★ earthnutvt1.9y ago
I’ve configured this for a client website, and it looks great! The design is clean, and it’s very well organized. Also, got some good customer service for an issue I was having.
Read on wp.org ↗ - ★★★★★ jfabiani2.3y ago
We’ve been using this plugin for several years to manage our company’s business knowledge, with great success! The combination with SearchWP is perfect.The plugin is updated regularly, keeping pace with wordpress developments without any downtime. The rare little bugs have been corrected very quickly, and some of our feature requests have been integrated.
Read on wp.org ↗ - ★★★★★ Blake Imeson2.4y ago
Cool plugin that rolls together a lot of things you could patch together with other plugins but in an easy-to-use complete package that just works.
Read on wp.org ↗ - ★★★★★ jpboehm2.4y ago
Customer support responded quickly and reliably and was able to help me very quickly with an update error. The problem was fixed with a version update and it has been running perfectly ever since.
Read on wp.org ↗
Latest updates
via wp.org changelogRecent releases and news for this plugin
- — Version 2.15.21 Updated SDK (Freemius SDK updated to latest version) Added filter hook for BasePress Content Section area Improved search with umlaut support for docs Bug fixes and minor improvements Improved data sanitation & escaping 2.15.21
- — Version 2.15.0 Added links to copy hyperlinks to articles’ headings (Premium only) Updated translations 2.15.0
- — Version 2.14.13 Fixed redirection on articles that have the same slug as a section Added option to hide voting buttons after user voted (Premium only) Added option to show notice after user voted (Premium only) 2.14.13
- — Version 2.14.12 Added option to un-assign articles from WordPress quick edit Fixed redirection on articles that have the same slug as a section Fixed tag search when wild card before is enabled (Premium only) Fixed query for restricted 2.14.12
- — Version 2.14.11 Added bulk action to assign articles to sections Updated Statistics 2.14.11
- — Version 2.14.10 Removed the knowledge base category meta box appearing in the Gutenberg editor after enabling the REST API in previous version. 2.14.10
Known vulnerabilities
via Wordfence Intelligence6 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.
- 2026-04-30 CVE-2024-13362 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 2.16.3.3 Patched in 2.16.3.6
- 2025-12-31 CVE-2025-62761 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 2.17.0.1 Patched in 2.17.0.2
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0.1
Languages
via translate.wordpress.orgTranslated into 14 languages, 7 at 90% or more · development strings
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Smart Docs 60+ installs · 4.1★ · 5 shared tags B -
weDocs: AI Powered Knowledge Base, Docs, Documentation, Wiki & AI Chatbot 4K+ installs · 4.5★ · 4 shared tags A -
WPHelpKit — installs · 4.1★ · 4 shared tags C -
BetterDocs – AI Documentation, Knowledge Base, MCP Server, Docs, Wikis, FAQ & Chatbot 30K+ installs · 4.8★ · 3 shared tags A - B BuddyPress Docs 6K+ installs · 4.3★ · 3 shared tags B
-
Documentation 100+ installs · 4.3★ · 3 shared tags B
Embed this report card
Drop a live Pulse card for Knowledge Base documentation & wiki plugin – BasePress Docs into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/basepress" width="480" height="300" style="border:0" loading="lazy" title="Knowledge Base documentation & wiki plugin – BasePress Docs — Plugin Pulse"></iframe> Knowledge Base documentation & wiki plugin – BasePress Docs: 2K+ active installs, 4.8★ (75 reviews). Plugin Pulse (WP Mayor), as of 2026-08-29. https://plugins.wpmayor.com/plugin/basepress