Customer Reviews Collector for WooCommerce
by Trustindex · eCommerce
Also makes 33 other plugins · 1.1M+ installs across the portfolio →
Collect reviews on Google, Facebook, Yelp, Trustindex and other platforms automatically, with the help of our system.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 86/100
no flags
Active installs
5K+
≈5.8K estimated
Momentum
+5%
downloads vs prior 30d
Biggest opportunity: Swap “review plugin”, “google reviews” and “collect” for “yelp”, “reviews” and “reviews on google”. “review plugin” isn't earning its slot: you're not in the first 24 results for its own search. “yelp” sits at #12 untagged, close enough for a declared tag to move it up. “google reviews” isn't earning its slot: it only gets you to #22. “reviews” sits at #15 untagged, close enough for a declared tag to move it up. “collect” isn't earning its slot: it only gets you to #13. “reviews on google” sits at #19 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
86 health vs 71 average across 9,845 eCommerce plugins
Install conversion
How it's measured →4.1%
of downloads still active
At least 5K of 123.2K lifetime downloads are still running, above its category: the median eCommerce plugin keeps 1.4%, across 5,181 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other eCommerce plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 2 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Support resolution
Updated 160 days ago
Tested up to WordPress 7.0.8; the current branch is 7.1
4.7★ over 24 reviews, weighted for review count to 4.3★ and held back under 25 reviews
5 of 5 tags set · short description in place
0 of 1 support threads resolved in the last 2 months
To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
43
Momentum
Holding steady
+0.0
Velocity
places per keyword, 28d
29%
Breadth
of keywords climbing, 28d
+0.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| collector | #2 | #2 | 0 |
| customer reviews your tag | #5 | #7 | up 1 |
| collect reviews | #7 | #10 | up 2 |
| customer | #10 | #13 | down 1 |
| customer review | #4 | #6 | up 3 |
| woocommerce reviews your tag | #12 | #19 | up 1 |
| collect your tag | #13 | #17 | up 1 |
| yelp | #12 | #19 | down 1 |
| reviews | #15 | #16 | up 1 |
| best customer | #6 | #11 | 0 |
| customer help | #7 | #12 | up 1 |
| google reviews your tag | #22 | #23 | up 1 |
| reviews on google | #19 | #23 | up 1 |
| online reviews | #8 | #12 | up 1 |
| woocommerce customer groups | #8 | #16 | 0 |
| new customer | #11 | #15 | 0 |
| reviews plugin for woocommerce | #12 | #20 | — |
| yelp reviews | #12 | #15 | 0 |
| website reviews | #16 | #19 | up 1 |
| reviews plugin | #18 | #23 | up 2 |
| review plugin your tag | Not in the top 24 | ||
107 searches this plugin appeared in over the last 90 days, 20 listed. 81 left out as unrelated or noise (years, numbers, stray words). 1 of its tags isn't in the top 24 for their own search.
What to do about it
- Swap “review plugin”, “google reviews” and “collect” for “yelp”, “reviews” and “reviews on google”. “review plugin” isn't earning its slot: you're not in the first 24 results for its own search. “yelp” sits at #12 untagged, close enough for a declared tag to move it up. “google reviews” isn't earning its slot: it only gets you to #22. “reviews” sits at #15 untagged, close enough for a declared tag to move it up. “collect” isn't earning its slot: it only gets you to #13. “reviews on google” sits at #19 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “collect”. #13 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
- One page off on “woocommerce reviews”. #12 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,492 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 10.8K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
2
releases in the last 12 months
5mo ago
latest release · v4.7.6 · 28 May 2026
15
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 89% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “5K+”. Our estimate pins where the real number sits.
Crossed into this band 17 months ago; a band this size takes about a year or more to cross, which places it about 80% of the way through.
Install history since 4 Oct 2022
Recent reviews
All reviews on wp.org ↗- ★★★★★ dronajmij5mo ago
The plugin hasn’t sent any feedback requests for over a month. After contacting support, they assured me they would quickly fix the problem, but unfortunately, after over a week, they were unsuccessful. I’m about 30 reviews behind…
Read on wp.org ↗ - ★★★★★ 2schaa11mo ago
Working just perfect!
Read on wp.org ↗ - ★★★★★ anab851.1y ago
Se configura en pocos pasos y los clientes reciben un e-mail después de su compra (en la fecha que tú quieras) para que hagan una reseña en Google, pero si van a dejar una reseña negativa (3, 2 ,1 estrellas) los redirige primero a una pantalla para que pueda atender sus quejas la empresa.
Read on wp.org ↗ - ★★★★★ nitroetglycerine1.3y ago
très bien , merci
Read on wp.org ↗ - ★★★★★ phorne1.5y ago
Terrible support. This topic was modified 1 year, 2 months ago by phorne.
Read on wp.org ↗ - ★★★★★ Ernso Jean1.5y ago
hands down, it’s the best customer reviews collector! This topic was modified 1 year, 2 months ago by Ernso Jean.
Read on wp.org ↗ - ★★★★★ broomfish1.8y ago
I was looking to replace the stand alon review collector with a google reviews interface and the 2 plugins from them did it perfectly!
Read on wp.org ↗ - ★★★★★ dejan111.9y ago
Fenomenalno!
Read on wp.org ↗
Security history
via Wordfence IntelligenceAll 2 disclosed vulnerabilities are patched in the current version (4.7.6). Sites still on an older version should update.
- Patched Medium · 6.1 Customer Reviews Collector for WooCommerce <= 4.6.1 - Reflected Cross-Site Scripting ↗2025-11-26 CVE-2025-12123 Improper Neutralization of Input During Web Page Generation Affects <= 4.6.1 Patched in 4.7
- Patched Medium · 6.6 Multiple Plugins by Trustindex.io <= (Various Versions)- Authenticated (Editor+) Arbitrary File Upload ↗2023-11-22 CVE-2023-48275 Unrestricted Upload of File with Dangerous Type Affects <= 3.9 Patched in 4.0
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Languages
via translate.wordpress.orgTranslated into 3 languages, 1 at 90% or more
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
8 of 8 pass · checked 1 Nov 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Collect reviews on Google, Facebook, Yelp, Trustindex and other platforms automatically, with the help of o..."
- ✓ Has a FAQ 4 questions in the FAQ.
- ✓ FAQ asks real questions 4 of 4 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("if you want", "if you have").
- ✓ Names what it works with Mentions WooCommerce, Google Maps, Facebook.
- ✓ Headings and lists 8 headings and 6 lists.
- ✓ Enough to quote 3,532 characters of description.
- ✓ Tags match the text 4 of 5 tags appear in the text; "woocommerce reviews" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-06-02 4K+ → 5K+ up after 320 days in tier
- 2024-07-17 3K+ → 4K+ up after 182 days in tier
- 2024-01-17 2K+ → 3K+ up after 166 days in tier
- 2023-08-04 1K+ → 2K+ up after 175 days in tier
- 2023-02-10 900+ → 1K+ up after 16 days in tier
- 2023-01-25 800+ → 900+ up after 14 days in tier
- 2023-01-11 700+ → 800+ up after 13 days in tier
- 2022-12-29 600+ → 700+ up after 20 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
ReviewX – Multi-Criteria Reviews for WooCommerce with Google Reviews & Schema 6K+ installs · 4.4★ · 3 shared tags A -
Customer Reviews for WooCommerce 80K+ installs · 4.8★ · 2 shared tags A -
WP Social Ninja – Embed Social Feeds, User Reviews & Chat Widgets 30K+ installs · 4.7★ · 2 shared tags A -
Revopic – Photo Reviews for WooCommerce 10K+ installs · 4.6★ · 2 shared tags A -
WiserReview Product Reviews for WooCommerce 900+ installs · 4.7★ · 2 shared tags A -
Merchant Center Reviews for WooCommerce 800+ installs · 4.1★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for Customer Reviews Collector for WooCommerce into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/customer-reviews-collector-for-woocommerce" width="480" height="300" style="border:0" loading="lazy" title="Customer Reviews Collector for WooCommerce — Plugin Pulse"></iframe> Customer Reviews Collector for WooCommerce: 5K+ active installs, 4.7★ (24 reviews). Plugin Pulse (WP Mayor), as of 2026-11-04. https://plugins.wpmayor.com/plugin/customer-reviews-collector-for-woocommerce
Spotted a number that looks wrong? Report a data issue and we'll check it against the source.