AI Chatbot for WordPress by Customerly

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 87% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.

Most reviewers praise the plugin and its support, but the newest one says the setup does nothing and is confusing, and a few want a free tier or more chat notifications.

13 of the last 20 four- and five-star reviews came from accounts created within a month of posting the review.

Registering a wp.org account just to leave a review is common and often entirely legitimate. The share here is unusually high for the sample, so it's worth keeping in mind while reading the reviews.

1. ★★★★★ jaymzwayne

   2.8y ago

   it does nothing during config provided by the creator as the creator states it is a common simple setup process just like other plugins but does not mention you have to click on a whole another process to install this and now is drawing a safety concern as to why this all is not mentioned i tried direct website signup and claims it wants my work email and it is totally anal specific email sign up should not matter if its your personal email or work email unless there is other intentions to be brought forth, Moderators i feel this needs to be further investigated do to my findings

   Read on wp.org ↗
2. ★★★★★ stephen54

   5.2y ago

   Fantastic plugin with awsome support 🙂

   Read on wp.org ↗
3. ★★★★★ tobility

   5.3y ago

   it is good

   Read on wp.org ↗
4. ★★★★★ janfrancioni

   5.6y ago

   I highly recommend installing this live chat! The free version is great but the paid version offers even more for the success of your online business.

   Read on wp.org ↗
5. ★★★★★ liaris

   5.7y ago

   No Free Version – Facebook Mesenger

   Read on wp.org ↗
6. ★★★★★ Hercu

   6.1y ago

   Love this plugin! Improved communication with my clients even when I’m on the move.

   Read on wp.org ↗
7. ★★★★★ donkidshop

   6.6y ago

   Il plugin wordpress funziona perfettamente e permette di interfacciare la tua Dashboard Customerly con il sito wordpress. Sarebbero gradite qualche notifica in più come all’avvio della chat senza l’obbligo di tenere aperta la finestra di Costumerly. Il servizio ha un prezzo assolutamente competitivo ma anch’esso potrebbe essere migliorato.

   Read on wp.org ↗
8. ★★★★★ Mark Sauer

   6.7y ago

   I’be been using Customerly now for the last couple weeks. I’ve used quite a few different marketing automation and customer engagement platforms, and I have been so impressed with the feature set of Customerly. The product is a little young, but the feature set is quite comprehensive. The developer has been quick with answering questions and making a few fixes. The WordPress plugin does exactly what it’s supposed to do. I like that you only need to do an oAuth authentication and no manual token generation is needed. Really simple and easy to configure. Most of the remaining setup is done within the app, and there are plenty of options with a lot of flexibility.

   Read on wp.org ↗

Automated install-time checks, tested on PHP 8.1.12 · WP 6.5

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2026-08-07 300+ → 200+ down after 132 days in tier
2. 2026-03-28 400+ → 300+ down after 3 days in tier
3. 2026-03-25 300+ → 400+ up after 1 days in tier
4. 2026-03-24 400+ → 300+ down after 75 days in tier
5. 2026-01-08 500+ → 400+ down after 1 days in tier
6. 2026-01-07 400+ → 500+ up after 12 days in tier
7. 2025-12-26 500+ → 400+ down after 2 days in tier
8. 2025-12-24 400+ → 500+ up after 2 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Hyve Lite – AI Chatbot Trained on WordPress Posts, Pages, Products & More with ChatGPT 7K+ installs · 4.0★ · 3 shared tags B
• Social Intents – Live Chat 400+ installs · 3.7★ · 3 shared tags C
• AI Chatbot & Live Chat – WebChatAgent 300+ installs · 4.1★ · 3 shared tags B
• Gapify AI Customer Communication 50+ installs · 3.6★ · 3 shared tags C
• Chat Button & Custom ChatGPT-Powered Bot by GetButton.io 20K+ installs · 4.4★ · 2 shared tags B
• WPVibe – WordPress MCP Server. Connect Claude, ChatGPT & Any AI Agent via MCP 10K+ installs · 4.6★ · 2 shared tags A

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AI Chatbot for WordPress by Customerly: 200+ active installs, 4.5★ (25 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/customerly