WP Gravity Forms FreshDesk Plugin

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Refined from the date this plugin crossed into its current band.

No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from. The recent download trend is too spiky to read.

1. ★★★★★ bertiebrandt

   3.0y ago

   Easy to set up and configure. Had a couple of difficulties when it came to deploying to prod but Sam was very responsive and sent through instructions quickly.

   Read on wp.org ↗
2. ★★★★★ Tumn1s

   3.0y ago

   Solid plugin that does what it’s supposed to. Samer has offered great support and graciously received feedback. Props to him for being receptive to making changes to improve the plugin!

   Read on wp.org ↗
3. ★★★★★ cheneychang1102

   3.7y ago

   We use this plugin everyday to integrate Gravity Form with Freshdesk. It’s a powerful and effective plugin plus very good support.

   Read on wp.org ↗
4. ★★★★★ Marcus

   3.8y ago

   This plugin provides ultimate flexibility in offering the best customer service experience possible. It does the job! We’ve used it on several sites and relayed tens of thousands of submissions to Freshdesk without error.

   Read on wp.org ↗
5. ★★★★★ tonzas

   3.9y ago

   Plugin is easy to use and its highly configurable with Freshdesk. Need to mention also the great support team that offered a quick solution for the missing feature.

   Read on wp.org ↗
6. ★★★★★ zlanich

   4.1y ago

   This plugin is very easy to configure and works great. Their customer support also helped me with an issue very quickly.

   Read on wp.org ↗
7. ★★★★★ kenesto

   4.3y ago

   I’m very new to WordPress. I got up and running with the Gravity Forms FreshDesk plugin quickly. We needed to sort out an issue of duplicate tickets which the CRM support team helped me with quickly and efficiently.

   Read on wp.org ↗
8. ★★★★★ feyazbeck

   4.8y ago

   It is a nice plugin. Simple. To the point and does what is expected from it.

   Read on wp.org ↗

3 disclosed vulnerabilities on record for this plugin, all fixed in the current version. Sites on older versions stay exposed until they update.

1. Medium · 4.7 Gravity Forms FreshDesk <= 1.3.5 - Unauthenticated Open Redirect ↗
   2025-11-18 CVE-2025-67587 URL Redirection to Untrusted Site ('Open Redirect') Affects <= 1.3.5 Patched in 1.3.6
2. High · 8.1 Gravity Forms FreshDesk <= 1.3.5 - Unauthenticated PHP Object Injection ↗
   2025-08-09 CVE-2025-60089 Deserialization of Untrusted Data Affects <= 1.3.5 Patched in 1.3.6
3. Medium · 6.1 CRM Perks - Various Plugins (Various Versions) - Reflected Cross-Site Scripting ↗
   2021-08-26 Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting') Affects <= 1.2.8 Patched in 1.2.9

Automated install-time checks, tested on PHP 8.1.12 · WP 6.8.3

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2025-10-15 200+ → 100+ down after 16 days in tier
2. 2025-09-29 100+ → 200+ up after 31 days in tier
3. 2025-08-29 200+ → 100+ down after 1 days in tier
4. 2025-08-28 100+ → 200+ up after 2 days in tier
5. 2025-08-26 200+ → 100+ down after 1 days in tier
6. 2025-08-25 100+ → 200+ up after 2 days in tier
7. 2025-08-23 200+ → 100+ down after 741 days in tier
8. 2023-08-13 300+ → 200+ down after 57 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

• Awesome Support – WordPress HelpDesk & Support Plugin 6K+ installs · 3.5★ · 2 shared tags B
• bbPress 100K+ installs · 3.9★ · 1 shared tag C
• Gravity Forms Zero Spam 100K+ installs · 4.2★ · 1 shared tag A
• Event Tickets and Registration 90K+ installs · 3.6★ · 1 shared tag B
• Events Manager – Calendar, Bookings, Tickets, and more! 60K+ installs · 4.2★ · 1 shared tag B
• Display PHP Version 30K+ installs · 4.6★ · 1 shared tag D

Embed this report card

Drop a live Pulse card for WP Gravity Forms FreshDesk Plugin into a readme, a review or a deck. It updates itself.

WP Gravity Forms FreshDesk Plugin: 100+ active installs, 4.9★ (19 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/gf-freshdesk