HelpJet – AI Support Chatbot Trained on Your Website & Docs
by HelpJet · AI
AI support chatbot trained on your website, docs and PDFs. Answers customer questions 24/7 as a chat widget, block or shortcode. Free plan included.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 83/100
Few reviews
Active installs
100+
≈100 estimated
Momentum
—
no download trend yet
Biggest opportunity: Swap “ai” and “ai agent” for “support chatbot” and “summarizer”. “ai” isn't earning its slot: you're not in the first 24 results for its own search. “support chatbot” sits at #16 untagged, close enough for a declared tag to move it up. “ai agent” isn't earning its slot: you're not in the first 24 results for its own search. “summarizer” sits at #18 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
83 health vs 77 average across 3,393 AI plugins
Install conversion
How it's measured →7.8%
of downloads still active
At least 100 of 1.3K lifetime downloads are still running, above its category: the median AI plugin keeps 1.4%, across 1,009 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other AI plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 39 days ago
Tested up to WordPress 7.1.4, the current branch or newer
4.5★ over 2 reviews, smoothed to 4.12★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
43
Momentum
Holding steady
+0.2
Velocity
places per keyword, 27d
28%
Breadth
of keywords climbing, 27d
+0.0
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| support chatbot | #16 | #23 | up 1 |
| summarizer | #18 | #13 | 0 |
| ai your tag | Not in the top 24 | ||
| ai agent your tag | Not in the top 24 | ||
| chatbot your tag | Not in the top 24 | ||
| customer support your tag | Not in the top 24 | ||
| knowledge base your tag | Not in the top 24 | ||
32 searches this plugin appeared in over the last 90 days, 2 listed. 30 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “ai” and “ai agent” for “support chatbot” and “summarizer”. “ai” isn't earning its slot: you're not in the first 24 results for its own search. “support chatbot” sits at #16 untagged, close enough for a declared tag to move it up. “ai agent” isn't earning its slot: you're not in the first 24 results for its own search. “summarizer” sits at #18 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 10 Sep 2026 · 52 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 973 · peaks are release surges
Directory rank
Ranked about #13,300 to #16,400, alongside the other plugins at 100+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Rating trend
Star average over time · dips mark rough releases
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Estimated active installs
The public count shows “100+”. Our estimate pins where the real number sits.
Crossed into this band 11 days ago and a band this size takes about a year or more to cross, so the real count is still just over 100.
Install history since 15 Sep 2026
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
8 of 8 pass · checked 29 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "AI support chatbot trained on your website, docs and PDFs. Answers customer questions 24/7 as a chat widget..."
- ✓ Has a FAQ 13 questions in the FAQ.
- ✓ FAQ asks real questions 13 of 13 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("if you have", "use cases").
- ✓ Names what it works with Mentions WooCommerce, Block editor, Shopify, OpenAI and 3 more.
- ✓ Headings and lists 15 headings and 4 lists.
- ✓ Enough to quote 11,500 characters of description.
- ✓ Tags match the text All 5 tags appear in the text.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-21 60+ → 100+ up after 9 days in tier
- 2026-10-12 30+ → 60+ up after 8 days in tier
- 2026-10-04 10+ → 30+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Easy-Peasy.AI Chatbot 100+ installs · 4.0★ · 3 shared tags B -
AI Engine – MCP Server & AI Chatbot for WordPress, with Claude, ChatGPT & Gemini 90K+ installs · 4.9★ · 2 shared tags A -
Uncanny Automator – AI + Automation for WordPress | AI Agent, AI Page Builder, Free AI Usage Included 40K+ installs · 4.8★ · 2 shared tags A -
Chatway Live Chat – AI Chatbot, Customer Support, FAQ & Helpdesk Customer Service & Chat Buttons 30K+ installs · 5.0★ · 2 shared tags A -
Smartsupp – live chat, AI shopping assistant and chatbots 20K+ installs · 4.7★ · 2 shared tags A -
AI Puffer – AI Chatbot & MCP Server for Claude and ChatGPT 10K+ installs · 4.5★ · 2 shared tags A
Embed this report card
Drop a live Pulse card for HelpJet – AI Support Chatbot Trained on Your Website & Docs into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/helpjet" width="480" height="300" style="border:0" loading="lazy" title="HelpJet – AI Support Chatbot Trained on Your Website & Docs — Plugin Pulse"></iframe> HelpJet – AI Support Chatbot Trained on Your Website & Docs: 100+ active installs, 4.5★ (2 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/helpjet
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