Bitrix24
by bitrix24 · Chat & Support
This free Bitrix24 widget lets you insert live chat, call back request and various web forms into your website.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 41/100
Stale · Likely abandoned · Few reviews
Active installs
500+
≈590 estimated
Momentum
+7%
downloads vs prior 30d
Biggest opportunity: “bitrix24”, “callback” and “crm” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
41 health vs 64 average across 1,176 Chat & Support plugins
Install conversion
How it's measured →3.4%
of downloads still active
At least 500 of 14.9K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 629 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
High removal-risk signals
63/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 9+ years — the top precursor to removal once a vulnerability is found.
- Compatibility drift. Tested only up to WordPress 4.7.39, well behind 6.8.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Most to gain: Update recency
Updated 3498 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 4.7.39; the current branch is 6.8
3.0★ over 6 reviews, smoothed to 3.98★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 3498 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| bitrix24 integration | #24 | #23 | 0 |
| bitrix24 your tag | Not in the top 24 | ||
| callback your tag | Not in the top 24 | ||
| crm your tag | Not in the top 24 | ||
| integration your tag | Not in the top 24 | ||
| live chat your tag | Not in the top 24 | ||
1 search this plugin appeared in over the last 90 days. 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “bitrix24”, “callback” and “crm” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,489 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 209 · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “500+”. Our estimate pins where the real number sits.
Crossed into this band 27 days ago and a band this size takes about a year or more to cross, so the real count is still just under 600.
At the current install trend, crossing 600+ in roughly 267 days.
Install history since 13 Jan 2020
Recent reviews
All reviews on wp.org ↗- ★★★★★ icashbrasil2.2y ago
First) Open an account on Bitrix24.comSecond) Go to WordPress and install this pluginThird) Go to the link: bitrix24 .slash. com .slash .open .slash. 4112659 and see how to install the Widget on your WordPress by copying the code. In my case, I installed a container in Elementor and inserted the code into an HTML resource.Fourth) Go to the Widget configuration page within Bitrix24 (your account) and configure your Widget there directly. Good luck!
Read on wp.org ↗ - ★★★★★ Leo220017.2y ago
First, there are not any clear instructions on how to set up the app. Second, when you activate the app, it shows a fatal error. see the error below: “Parse error: syntax error, unexpected end of file in /var/www/html/wp-content/plugins/integration-with-bitrix24/bitrix24_forms.php on line 321” Third, I don’t know why the BITRIX24 team have not fixed such basic technical issues. I had previrous reviews and there were people complaining about the same error over 1 year ago. I am disappointed at Bitrix24. I had just created an account with them, and this WORDPRESS INTEGRATION would be perfect for my business. Now I have to resort to some other business to do my CRM
Read on wp.org ↗ - ★★★★★ WillemGrooters7.8y ago
There are reports that this plugin is being used to bombard websites with requests. Should be taken off the list This topic was modified 7 years, 6 months ago by WillemGrooters.
Read on wp.org ↗ - ★★★★★ 3DPrinter UA8.4y ago
If you use popular any WordPress ecommerce engine to run your online store, this plugin can automatically send online orders to your CRM. Simply go to plugin settings and do the following: Enable CRM connector. Insert connector URL. You can get the URL inside Bitrix24 CRM. Select default currently for your online store. Otherwise the currency will be determined automatically. Ok. I has WooCommerce. Where i can find CRM connector URL? Insert connector URL. You can get the URL inside Bitrix24 CRM.
Read on wp.org ↗ - ★★★★★ fdharsihexagon8.4y ago
When I try to activate the plugin it is showing error The plugin could not be activated because it triggered a fatal error. Parse error: syntax error, unexpected end of file in E:\xampp\htdocs\abc\wp-content\plugins\integration-with-bitrix24\bitrix24_forms.php on line 321
Read on wp.org ↗ - ★★★★★ rain3r.walt3r8.6y ago
It was very simple to setup & worked out of the box. (using WordPress 4.9.4) Well done!
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.2.16 · WP 5.3
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
3 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "This free Bitrix24 widget lets you insert live chat, call back request and various web forms into your webs..."
- ! Has a FAQ No FAQ section.
- ! FAQ asks real questions No FAQ to judge.
- ! Names who it is for One audience phrase ("use this"); say who the plugin is for and what they use it for.
- ! Names what it works with Names no plugin, service or platform it works with.
- ! Headings and lists 0 headings and 2 lists; assistants quote headed sections and bullet lists, not paragraphs.
- ✓ Enough to quote 1,314 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "callback", "integration" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-05 600+ → 500+ down after 63 days in tier
- 2026-08-03 500+ → 600+ up after 77 days in tier
- 2026-05-18 600+ → 500+ down after 1 days in tier
- 2026-05-17 500+ → 600+ up after 12 days in tier
- 2026-05-05 600+ → 500+ down after 2 days in tier
- 2026-05-03 500+ → 600+ up after 4 days in tier
- 2026-04-29 600+ → 500+ down after 350 days in tier
- 2025-05-14 700+ → 600+ down after 5 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Flamix: Bitrix24 and Elementor Forms integration 300+ installs · 3.6★ · 3 shared tags -
HubSpot All-In-One Marketing – Forms, Popups, Live Chat 200K+ installs · 4.3★ · 2 shared tags A -
Contact Form to Any API 8K+ installs · 4.7★ · 2 shared tags A -
WP Fusion Lite – Marketing Automation and CRM Integration for WordPress 4K+ installs · 4.8★ · 2 shared tags A -
Manago AI & Leadoo AI 900+ installs · 3.8★ · 2 shared tags B -
Gravity Forms Klaviyo Add-On 900+ installs · 3.6★ · 2 shared tags
Embed this report card
Drop a live Pulse card for Bitrix24 into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/integration-with-bitrix24" width="480" height="300" style="border:0" loading="lazy" title="Bitrix24 — Plugin Pulse"></iframe> Bitrix24: 500+ active installs, 3.0★ (6 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/integration-with-bitrix24
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