LiveHelp chat
by LiveHelp The Chat eXperience · Chat & Support
Provide fast reliable live chat to assist your customer. Cloud based chat no setup fees. Fully customizable chat skin.
48 health vs 63 average across 672 Chat & Support plugins
High removal-risk signals
63/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 7+ years — the top precursor to removal once a vulnerability is found.
- Compatibility drift. Tested only up to WordPress 5.2.26, well behind 6.8.
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Under-optimized
Biggest win: Update recency
To rank higher: Last updated 2603 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Daily downloads
Since 2022-10-06 · 1,425 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peaks are release surges
72
now · peak 178
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
7.1y ago
latest release · v1.4
9
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Refined from the date this plugin crossed into its current band.
Install history · since 2019-10-17 · 1,378 observations
Estimated value
What this plugin might earn a year, and what it might sell for. Modeled from public signals; we don't see anyone's books.
Est. annual revenue
Est. acquisition value
No paid tier is visible, so we don't put a figure on revenue or sale value: that would be guessing. The install base is a real asset to an acquirer, just not one public data lets us price. A small install base leaves thin data to model from.
Details
Recent reviews
All reviews on wp.org ↗- ★★★★★ Marco Milesi7.1y ago
Keep up the good work!
Read on wp.org ↗ - ★★★★★ Tony Samperi9.2y ago
Perfetta. Si installa in pochi secondi e con pochi click è operativo!
Read on wp.org ↗ - ★★★★★ kurtcaselli099.9y ago
All’inizio ero titubante sull’utilità Live Help come chat sul mio sito aziendale ma presto mi sono ricreduto……. Utilissimo e molto professionale
Read on wp.org ↗ - ★★★★★ robertocattaneo9.9y ago
Live help Semplicemente stupendo e facile da utilizzare sia su cellulare che su computer. Live help è una forma nuova e interattiva di chattare online con possibilità di chiedere assistenza nel sito in qualunque momento e senza per forza chiamare. Molto pratico, utile e soprattutto efficiente!!!
Read on wp.org ↗ - ★★★★★ rossi3d10.3y ago
Ottima assistenza, finalmente posso contare su un prodotto italiano al 100%.
Read on wp.org ↗ - ★★★★★ LuisaDrago11.9y ago
I installed it in my ecommerce and I was live in less than 5 minutes. Customers love it! Interface for agent is really fast and you can recover previus chats, send files and with the OKKIO function I know when customers are looking at chat.
Read on wp.org ↗ - ★★★★★ LiveHelp The Chat eXperience12.3y ago
It installs and works like a charm. Incredibly increase Sales.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 7.2.16 · WP 5.4
Languages
via translate.wordpress.orgTranslated into 2 languages, 2 at 90% or more · development strings
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-04-09 20+ → 10+ down after 37 days in tier
- 2025-03-03 10+ → 20+ up after 13 days in tier
- 2025-02-18 20+ → 10+ down after 19 days in tier
- 2025-01-30 10+ → 20+ up after 4 days in tier
- 2025-01-26 20+ → 10+ down after 266 days in tier
- 2024-05-05 10+ → 20+ up after 1 days in tier
- 2024-05-04 20+ → 10+ down
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
3CX Free Live Chat, Calls & Messaging 100K+ installs · 4.6★ · 2 shared tags A -
LiveAgent – Omnichannel Help Desk & Live Chat Software 400+ installs · 4.1★ · 2 shared tags C -
KP Fastest Tidio Chat 100+ installs · 4.3★ · 2 shared tags D - S SnapEngage plugin 100+ installs · 3.6★ · 2 shared tags D
-
Moneypenny Live Chat 20+ installs · 3.6★ · 2 shared tags D -
Quidget – AI Chatbot & Live Chat 10+ installs · 4.0★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for LiveHelp chat into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/livehelp-chat" width="480" height="300" style="border:0" loading="lazy" title="LiveHelp chat — Plugin Pulse"></iframe> LiveHelp chat: 10+ active installs, 5.0★ (7 reviews). Plugin Pulse (WP Mayor), as of 2026-08-31. https://plugins.wpmayor.com/plugin/livehelp-chat