3CX Free Live Chat, Calls & Messaging

How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.

Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.

wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.

299 searches this plugin appeared in over the last 90 days, 20 listed. 201 left out as unrelated or noise (years, numbers, stray words).

Directory rank vs rivals

wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you

How often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.

Share of active installs on each version of this plugin · 98% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.

Crossed into this band 21 months ago; a band this size takes about a year or more to cross, which places it about 90% of the way through.

1. ★★★★★ KC

   10mo ago

   I was told to uninstall this plugin for optimal of web management.

   Read on wp.org ↗
2. ★★★★★ musherenko

   11mo ago

   This is an excellent and stylish free plugin, created by a great company. My only criticism is how the chat bubble displays on mobile. If they fix this I’ll change my review from 4 to 5 stars. The chat bubble hugs the browser corner instead of having padding. Or at least letting us change the padding. On iPhones, specifically using Chrome browser, the bubble is cut partially off the screen when scrolling down..because of the rounded shape of the iPhone screen. I looked at a few other users sites using chat, same result. Add some padding to mobile. Using their other option, the embed code, you can add padding, but it breaks the full screen chat window..pushes the chat up and left off the page by however much padding was added.

   Read on wp.org ↗
3. ★★★★★ shnalla

   1.0y ago

   As said in the title, it works beautifully. You can tweak its appearance on the admin panel and choose if you want chat only or chat and call. Great. The only downside in my opinion is the button position on mobile. You can’t adjust margins and on my website it is too close to the screen border. I am pretty sure I will be able to do that with custom CSS, but it would be nice to be able to do that through the plugin settings.

   Read on wp.org ↗
4. ★★★★★ Chad

   1.5y ago

   While the concept is ideal, settings and experience are disconnected. Plugin does not follow any tailoring of the experience within 3CX admin panel. Desktop opens chat by default and mobile remains with icon only(desired on both). Have tried this multiple times over a couple years, would like this to be unified with our phones. However without a predictable end user experience, it’s not an option – would appreciate a dedicated focus on making this a beautiful experience.

   Read on wp.org ↗
5. ★★★★★ ulocateme

   2.7y ago

   “You have an amazing plugin for beginners like me! I hope you continue to develop it, as next time, we will gladly recommend your brand to other users interested in purchasing.

   Read on wp.org ↗
6. ★★★★★ agenceneoh

   3.3y ago

   Ce plugin est extraordinaire et gratuit. Facile d’utilisation, personnalisable, simple à configurer, et il regroupe tout un tas de fonctionnalités professionnelles indispensables que je n’ai pas trouvées dans d’autres extensions. Le SAV est réactif et sympathique, ce qui est très appréciable. Si vous avez besoin d’un live chat gérable par votre team, n’hésitez pas, je recommande ce plugin à 100%

   Read on wp.org ↗
7. ★★★★★ freq32

   3.3y ago

   Gotta say, use common sense and go through the admin menus well, set up your active times, and primary owner, and the group. Everything works well. Impressive little chat.

   Read on wp.org ↗
8. ★★★★★ Adi

   3.7y ago

   I am looking for a simple chat. There is a very complicated configuration here. The system asks about some strange settings. This cannot be configured. Lack of Polish, despite the fact that the developer reports that Polish is supported. Waste of time.

   Read on wp.org ↗

Recent releases and news for this plugin

1. 2026-10-14 Version 10.0.19 Security fix 10.0.19
2. 2026-06-29 Version 10.0.18 Security fix 10.0.18
3. 2025-08-25 Version 10.0.17 Chat engine update 10.0.17
4. 2025-04-03 Version 10.0.16 Plugin title update 10.0.16
5. 2025-02-27 Version 10.0.15 callus.js update Tested with WordPress 6.7 10.0.15
6. 2024-07-04 Version 10.0.14 Limit incomplete installation warnings to 1 10.0.14

All 15 disclosed vulnerabilities are patched in the current version (10.0.19). Sites still on an older version should update.

1. Patched High · 8.8 3CX Live Chat <= 9.4.2 - Local File Inclusion ↗
   2022-04-28 Improper Control of Generation of Code Affects <= 9.4.2 Patched in 9.4.3
2. Patched Medium · 5.4 WP Live Chat Support <= 8.1.9 - Stored Cross-Site Scripting ↗
   2020-07-12 Improper Neutralization of Input During Web Page Generation Affects <= 8.1.9 Patched in 8.2.0
3. Patched Critical · 9.8 WP Live Chat Support <= 8.0.32 - Unprotected Functions ↗
   2019-05-31 CVE-2019-12498 Missing Authorization Affects < 8.0.33 Patched in 8.0.33
4. Patched Medium · 6.1 WP Live Chat Support <= 8.0.27 - Unauthenticated Stored Cross-Site Scripting ↗
   2019-05-15 CVE-2019-14950 Improper Neutralization of Input During Web Page Generation Affects <= 8.0.26 Patched in 8.0.27
5. Patched Medium · 6.1 WP Live Chat Support <= 8.0.17 - Cross-Site Scripting ↗
   2019-02-05 CVE-2019-9913 Improper Neutralization of Input During Web Page Generation Affects < 8.0.18 Patched in 8.0.18
6. Patched Medium · 6.1 WP Live Chat Support <= 8.0.15 - Cross-Site Scripting ↗
   2018-10-17 CVE-2018-18460 Improper Neutralization of Input During Web Page Generation Affects <= 8.0.15 Patched in 8.0.16
7. Patched Medium · 6.1 3CX Live Chat <= 8.0.07 - Cross-Site Scripting ↗
   2018-07-02 CVE-2018-11105 Improper Neutralization of Input During Web Page Generation Affects <= 8.0.07 Patched in 8.0.08
8. Patched Medium · 6.1 WP Live Chat Support <= 8.0.05 - Stored Cross-Site Scripting ↗
   2018-04-09 CVE-2018-9864 Improper Neutralization of Input During Web Page Generation Affects <= 8.0.05 Patched in 8.0.06
9. Patched Medium · 6.1 WP Live Chat Support <= 7.1.04 - Cross-Site Scripting ↗
   2017-08-02 CVE-2017-18507 Improper Neutralization of Input During Web Page Generation Affects <= 7.1.04 Patched in 7.1.05
10. Patched Medium · 6.1 WP Live Chat Support <= 7.1.02 - Cross-Site Scripting ↗
    2017-07-10 CVE-2017-18508 Improper Neutralization of Input During Web Page Generation Affects <= 7.1.02 Patched in 7.1.03
11. Patched Medium · 6.1 WP Live Chat Support <= 7.0.06 - Cross-Site Scripting ↗
    2017-05-16 CVE-2017-2187 Improper Neutralization of Input During Web Page Generation Affects <= 7.0.06 Patched in 7.0.07
12. Patched Medium · 6.1 3CX Free Live Chat <= 6.2.03 - Unauthenticated Stored Cross-Site Scripting ↗
    2016-08-01 CVE-2016-10879 Improper Neutralization of Input During Web Page Generation Affects <= 6.2.03 Patched in 6.2.04
13. Patched Critical · 9.8 WP Live Chat Support <= 4.3.5 - Blind SQL Injection ↗
    2015-07-06 Improper Neutralization of Special Elements used in an SQL Command Affects <= 4.3.5 Patched in 4.4.0
14. Patched Medium · 6.4 WP Live Chat Support <= 4.3.5 - Stored Cross-site Scripting ↗
    2015-07-06 Improper Neutralization of Input During Web Page Generation Affects <= 4.3.5 Patched in 4.4.0
15. Patched Medium · 6.1 WP Live Chat Support < 4.1.0 - JavaScript Code Injection ↗
    2014-07-20 CVE-2014-10386 Improper Neutralization of Special Elements in Output Used by a Downstream Component Affects < 4.1.0 Patched in 4.1.0

Automated install-time checks, tested on PHP 8.1.12 · WP 7.0

Translated into 22 languages, 14 at 90% or more

Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.

Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.

Growth timeline

Install-tier crossings we have observed, and how long each tier took to outgrow

1. 2025-01-27 90K+ → 100K+ up after 56 days in tier
2. 2024-12-02 80K+ → 90K+ up after 41 days in tier
3. 2024-10-22 70K+ → 80K+ up after 35 days in tier
4. 2024-09-17 60K+ → 70K+ up after 28 days in tier
5. 2024-08-20 50K+ → 60K+ up after 96 days in tier
6. 2024-05-16 40K+ → 50K+ up after 43 days in tier
7. 2024-04-03 30K+ → 40K+ up after 770 days in tier
8. 2022-02-23 40K+ → 30K+ down after 510 days in tier

Competes with

The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).

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Drop a live Pulse card for 3CX Free Live Chat, Calls & Messaging into a readme, a review or a deck. It updates itself.

3CX Free Live Chat, Calls & Messaging: 100K+ active installs, 4.6★ (820 reviews). Plugin Pulse (WP Mayor), as of 2026-11-01. https://plugins.wpmayor.com/plugin/wp-live-chat-support