Resolai – AI Chatbot for Customer Support
by WP Replai · AI
AI chatbot that answers visitors instantly from your own content, in any language, and hands off to your team when it can't help.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
A 86/100
Few reviews
Active installs
300+
≈300 estimated
Momentum
—
no download trend yet
Biggest opportunity: Swap “ai chatbot”, “chatbot” and “helpdesk” for “support chatbot”, “openrouter” and “customer service”. “ai chatbot” isn't earning its slot: you're not in the first 24 results for its own search. “support chatbot” sits at #10 untagged, close enough for a declared tag to move it up. “chatbot” isn't earning its slot: you're not in the first 24 results for its own search. “openrouter” sits at #12 untagged, close enough for a declared tag to move it up. “helpdesk” isn't earning its slot: you're not in the first 24 results for its own search. “customer service” sits at #22 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
86 health vs 77 average across 3,394 AI plugins
Install conversion
How it's measured →11%
of downloads still active
At least 300 of 2.8K lifetime downloads are still running, above its category: the median AI plugin keeps 1.4%, across 1,010 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other AI plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Support resolution
Updated 12 days ago
Tested up to WordPress 7.1.4, the current branch or newer
5.0★ over 4 reviews, smoothed to 4.17★ and held back under 25 reviews
5 of 5 tags set · short description in place
0 of 1 support threads resolved in the last 2 months
To rank higher: Mark more forum threads resolved — the resolved ratio feeds the ranking.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
65
Momentum
Gaining ground
+2.7
Velocity
places per keyword, 11d
72%
Breadth
of keywords climbing, 11d
+0.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| customer support your tag | #8 | #19 | up 11 |
| support chatbot | #10 | #17 | up 5 |
| openrouter | #12 | #15 | up 1 |
| support | #24 | #21 | 0 |
| customer | #24 | #22 | down 1 |
| customer service | #22 | #23 | — |
| live customer support | #13 | #23 | up 9 |
| ai powered customer support | #14 | #22 | — |
| ai voice | #23 | #22 | up 1 |
| voice agent | #23 | #14 | — |
| customer support chat | #18 | #24 | — |
| customer support plugin | #19 | #23 | up 2 |
| customer support chat plugin | #22 | #24 | down 1 |
| ai chatbot your tag | Not in the top 24 | ||
| chatbot your tag | Not in the top 24 | ||
| helpdesk your tag | Not in the top 24 | ||
| support chat your tag | Not in the top 24 | ||
43 searches this plugin appeared in over the last 90 days, 13 listed. 30 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “ai chatbot”, “chatbot” and “helpdesk” for “support chatbot”, “openrouter” and “customer service”. “ai chatbot” isn't earning its slot: you're not in the first 24 results for its own search. “support chatbot” sits at #10 untagged, close enough for a declared tag to move it up. “chatbot” isn't earning its slot: you're not in the first 24 results for its own search. “openrouter” sits at #12 untagged, close enough for a declared tag to move it up. “helpdesk” isn't earning its slot: you're not in the first 24 results for its own search. “customer service” sits at #22 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
Daily downloads
Since 14 Oct 2026 · 17 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 2.8K · peaks are release surges
Directory rank
Ranked about #10,100 to #11,100, alongside the other plugins at 300+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Estimated active installs
The public count shows “300+”. Our estimate pins where the real number sits.
Crossed into this band today and a band this size takes about a year or more to cross, so the real count is still just over 300.
Install history since 15 Oct 2026
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "AI chatbot that answers visitors instantly from your own content, in any language, and hands off to your te..."
- ✓ Has a FAQ 11 questions in the FAQ.
- ✓ FAQ asks real questions 11 of 11 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions WooCommerce.
- ✓ Headings and lists 8 headings and 6 lists.
- ✓ Enough to quote 4,578 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "helpdesk", "support chat" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2026-10-31 200+ → 300+ up after 3 days in tier
- 2026-10-28 100+ → 200+ up after 4 days in tier
- 2026-10-24 80+ → 100+ up after 1 days in tier
- 2026-10-23 50+ → 80+ up after 2 days in tier
- 2026-10-21 40+ → 50+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
ThriveDesk – Live Chat, AI Chatbot, Helpdesk & Customer Support Ticket System 100+ installs · 4.2★ · 4 shared tags A -
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System 3K+ installs · 4.2★ · 3 shared tags B -
AI Chatbot & Live Chat – WebChatAgent 300+ installs · 4.1★ · 3 shared tags B -
Chatics – AI Chatbot Widget for WordPress (n8n Powered) 200+ installs · 4.1★ · 3 shared tags B -
ILACHAT – AI Chatbot & Live Chat 200+ installs · 4.1★ · 3 shared tags B -
ChatLab – AI Chatbot for WordPress and WooCommerce 200+ installs · 3.6★ · 3 shared tags
Embed this report card
Drop a live Pulse card for Resolai – AI Chatbot for Customer Support into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/resolai-ai-customer-support" width="480" height="300" style="border:0" loading="lazy" title="Resolai – AI Chatbot for Customer Support — Plugin Pulse"></iframe> Resolai – AI Chatbot for Customer Support: 300+ active installs, 5.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/resolai-ai-customer-support
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