Supsis – Live Chat, Chatbots & Email Integration
by supsischat · Chat & Support
Add Supsis Live Support System to your WordPress for free to easily communicate with your customers, answer their questions, generate leads and increa …
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
D 47/100
Stale · Likely abandoned · Few reviews
Active installs
10+
≈17 estimated
Momentum
+13%
downloads vs prior 30d
Biggest opportunity: “chat”, “chat widget” and “free chat” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
47 health vs 64 average across 1,180 Chat & Support plugins
Install conversion
How it's measured →0.3%
of downloads still active
At least 10 of 3.5K lifetime downloads are still running, below its category: the median Chat & Support plugin keeps 0.8%, across 630 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Removal-risk signals
53/100Maintenance and integrity signals that tend to precede a WordPress.org removal. Not an official status, a heads-up to act.
- Long abandoned. No update in 4+ years — the top precursor to removal once a vulnerability is found.
- Falling behind WordPress. Tested up to WordPress 6.1.16.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: Update recency
Updated 1461 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.1.16; the current branch is 6.8
5.0★ over 4 reviews, smoothed to 4.17★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 1461 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| supsis your tag | #1 | #1 | 0 |
| chat your tag | Not in the top 24 | ||
| chat widget your tag | Not in the top 24 | ||
| free chat your tag | Not in the top 24 | ||
| livechat your tag | Not in the top 24 | ||
2 searches this plugin appeared in over the last 90 days, 1 listed. 1 left out as unrelated or noise (years, numbers, stray words). 4 of its tags aren't in the top 24 for their own search.
What to do about it
- “chat”, “chat widget” and “free chat” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 2 Nov 2024 · 730 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 57 · peaks are release surges
Directory rank
Ranked about #30,400 to #44,800, alongside the other plugins at 10+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Modeled within the band wp.org reports; tightens as we track daily.
Install history since 15 Sep 2026
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 2 Nov 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Add Supsis Live Support System to your WordPress for free to easily communicate with your customers, answer..."
- ✓ Has a FAQ 16 questions in the FAQ.
- ✓ FAQ asks real questions 16 of 16 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("if you have", "use it").
- ✓ Names what it works with Mentions Telegram, Instagram, Facebook, YouTube and 1 more.
- ✓ Headings and lists 13 headings and 5 lists.
- ✓ Enough to quote 6,303 characters of description.
- ! Tags match the text Only 2 of 5 tags appear in the text ("chat widget", "free chat", "livechat" missing).
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 2 shared tags A -
LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 2 shared tags A -
Chat Widget: Floating Customer Support Button for 30+ Channels, Supporting SMS, Calls, and Chat – Bit Assist 9K+ installs · 4.8★ · 2 shared tags A -
LeadBooster Chatbot by Pipedrive 2K+ installs · 3.9★ · 2 shared tags B -
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ installs · 4.3★ · 2 shared tags A -
Live Chat by Formilla – Real-time Chat & Chatbots Plugin 2K+ installs · 4.7★ · 2 shared tags A
Embed this report card
Drop a live Pulse card for Supsis – Live Chat, Chatbots & Email Integration into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/supsis" width="480" height="300" style="border:0" loading="lazy" title="Supsis – Live Chat, Chatbots & Email Integration — Plugin Pulse"></iframe> Supsis – Live Chat, Chatbots & Email Integration: 10+ active installs, 5.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-11-02. https://plugins.wpmayor.com/plugin/supsis
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