Chaport — Live Chat & Chatbots
by Chaport Live Chat · AI
Modern live chat plugin for WordPress. Powerful features: multi-channel, chatbots, customization, etc. Free plan. Unlimited chats & websites.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 82/100
Few reviews
Active installs
2K+
≈2.9K estimated
Momentum
+19%
downloads vs prior 30d
Biggest opportunity: Swap “chat plugin”, “chat widget” and “chatbot” for “chatbots”, “live chat plugin” and “chat bot”. “chat plugin” isn't earning its slot: you're not in the first 24 results for its own search. “chatbots” sits at #13 untagged, close enough for a declared tag to move it up. “chat widget” isn't earning its slot: you're not in the first 24 results for its own search. “live chat plugin” sits at #16 untagged, close enough for a declared tag to move it up. “chatbot” isn't earning its slot: it only gets you to #24. “chat bot” sits at #17 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
82 health vs 77 average across 3,394 AI plugins
Install conversion
How it's measured →4.7%
of downloads still active
At least 2K of 42.6K lifetime downloads are still running, above its category: the median AI plugin keeps 1.4%, across 1,010 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other AI plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
This plugin shipped 2 releases in the last 12 months, and every existing install that updated counted as another download. wp.org publishes no split between first installs and updates, so we show the raw rate rather than guess at one.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 156 days ago
Tested up to WordPress 6.9.11, the current branch or newer
4.0★ over 4 reviews, smoothed to 4.09★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
43
Momentum
Holding steady
+0.1
Velocity
places per keyword, 28d
30%
Breadth
of keywords climbing, 28d
-0.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| chatbots | #13 | #20 | down 2 |
| free live chat your tag | #15 | #23 | down 2 |
| live chat | #18 | #22 | 0 |
| live chat widget your tag | #19 | #23 | up 2 |
| live chat plugin | #16 | #22 | down 1 |
| telegram live chat | #8 | #20 | 0 |
| chatbot your tag | #24 | #23 | down 2 |
| chat bot | #17 | #23 | up 3 |
| live chat system | #11 | #20 | 0 |
| live chat link | #12 | #23 | up 1 |
| sales chatbot | #20 | #21 | up 2 |
| live chat software | #12 | #19 | 0 |
| live chat tool | #13 | #21 | up 1 |
| live chat window | #14 | #22 | 0 |
| live chat services | #15 | #21 | 0 |
| online live chat | #16 | #24 | up 1 |
| live chat sales | #17 | #22 | up 1 |
| wp live chat | #21 | #23 | 0 |
| live chat website | #22 | #23 | up 1 |
| live chat plugin for website | #24 | #23 | 0 |
| chat plugin your tag | Not in the top 24 | ||
| chat widget your tag | Not in the top 24 | ||
72 searches this plugin appeared in over the last 90 days, 20 listed. 49 left out as unrelated or noise (years, numbers, stray words). 2 of its tags aren't in the top 24 for their own search.
What to do about it
- Swap “chat plugin”, “chat widget” and “chatbot” for “chatbots”, “live chat plugin” and “chat bot”. “chat plugin” isn't earning its slot: you're not in the first 24 results for its own search. “chatbots” sits at #13 untagged, close enough for a declared tag to move it up. “chat widget” isn't earning its slot: you're not in the first 24 results for its own search. “live chat plugin” sits at #16 untagged, close enough for a declared tag to move it up. “chatbot” isn't earning its slot: it only gets you to #24. “chat bot” sits at #17 untagged, close enough for a declared tag to move it up. All five slots are taken, so one has to go.
- One page off on “free live chat”. #15 puts you just past the first ten results, where almost all the clicks stop. The gap to close is small.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 2.2K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Rating trend
Star average over time · dips mark rough releases
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
Release cadence
Occasionally updatedHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
2
releases in the last 12 months
5mo ago
latest release · v1.1.9 · 28 May 2026
2
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “2K+”. Our estimate pins where the real number sits.
Crossed into this band 5.4 years ago; a band this size takes about a year or more to cross, which places it about 90% of the way through.
Install history since 17 Jul 2019
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (1.1.9). Sites still on an older version should update.
- Patched Medium · 5.5 WP Live Chat + Chatbots Plugin for WordPress – Chaport <= 1.1.5 - Authenticated (Administrator+) Stored Cross-Site Scripting ↗2025-06-05 CVE-2025-30977 Improper Neutralization of Input During Web Page Generation Affects <= 1.1.5 Patched in 1.1.7
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0.1
Languages
via translate.wordpress.orgTranslated into 2 languages, 0 at 90% or more · development strings
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Share of voice
How often each assistant names Chaport when asked about this topic, where it comes in the answer, and how that compares with its wp.org search position. Latest run 25 Oct 2026.
- Assistants
- ChatGPT, Claude
- Topics tracked
- Chatbot
Readme readiness
6 of 8 pass · checked 27 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ! Says what it does Short description names no action; say what the plugin does for the site.
- ✓ Has a FAQ 16 questions in the FAQ.
- ✓ FAQ asks real questions 16 of 16 read like questions a user would type.
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Zapier, Telegram, Facebook.
- ✓ Headings and lists 18 headings and 6 lists.
- ✓ Enough to quote 11,243 characters of description.
- ✓ Tags match the text 4 of 5 tags appear in the text; "free live chat" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2021-06-20 1K+ → 2K+ up after 312 days in tier
- 2020-08-12 400+ → 1K+ up
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
HelpCrunch – Live Chat, Chatbot & Knowledge Base for Customer Service 2K+ installs · 4.3★ · 3 shared tags A -
Tawk.To Live Chat 100K+ installs · 4.5★ · 2 shared tags B -
Tidio – Live Chat & AI Chatbots 70K+ installs · 4.7★ · 2 shared tags A -
Crisp – Live Chat and AI Chatbot 20K+ installs · 4.5★ · 2 shared tags A -
LiveChat – Live Chat Plugin for WP Websites 10K+ installs · 4.5★ · 2 shared tags A -
Chatbot for WordPress by Collect.chat ⚡️ 6K+ installs · 4.3★ · 2 shared tags B
Embed this report card
Drop a live Pulse card for Chaport — Live Chat & Chatbots into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/chaport" width="480" height="300" style="border:0" loading="lazy" title="Chaport — Live Chat & Chatbots — Plugin Pulse"></iframe> Chaport — Live Chat & Chatbots: 2K+ active installs, 4.0★ (4 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/chaport
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