A professional issue tracking plugin for WordPress to manage and prioritize customer support tickets.
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Health
D 54/100
Stale · Few reviews
Active installs
—
not reported yet
Momentum
+20%
downloads vs prior 30d
Biggest opportunity: “customer service”, “issue tracking” and “project management” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
54 health vs 67 average across 1,826 Analytics plugins
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Well optimized
Most to gain: Update recency
Updated 702 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.7.11; the current branch is 6.8
5.0★ over 1 review, smoothed to 4.12★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 702 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| customer service your tag | Not in the top 24 | ||
| issue tracking your tag | Not in the top 24 | ||
| project management your tag | Not in the top 24 | ||
| support tickets your tag | Not in the top 24 | ||
| wordpress your tag | Not in the top 24 | ||
1 search this plugin appeared in over the last 90 days, 0 listed. 1 left out as unrelated or noise (years, numbers, stray words). 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “customer service”, “issue tracking” and “project management” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 24 Nov 2024 · 706 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 148 · peaks are release surges
Directory rank
Ranked about #49,700 to #68,000, alongside the other plugins with fewer than 10 installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 21 Oct 2026.
Health trend
Composite health score, snapshotted daily
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.9y ago
latest release · v1.0.1 · 28 Nov 2024
2
tagged releases on record
Recent releases
Estimated active installs
wp.org publishes an install count once a plugin has enough of them. This one has none yet.
wp.org reports no install count for this plugin yet.
Install history since 24 Nov 2024
Recent reviews
All reviews on wp.org ↗- ★★★★★ 9arman91.9y ago
Je suis très satisfait de ce plugin. Il me permet de travailler plus efficacement avec mes clients via la gestion des tickets de support.
Read on wp.org ↗
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
7 of 8 pass · checked 31 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "A professional issue tracking plugin for WordPress to manage and prioritize customer support tickets."
- ✓ Has a FAQ 4 questions in the FAQ.
- ✓ FAQ asks real questions 4 of 4 read like questions a user would type.
- ✓ Names who it is for Names its audience or use cases ("designed for", "ideal for").
- ! Names what it works with Names no plugin, service or platform it works with.
- ✓ Headings and lists 6 headings and 4 lists.
- ✓ Enough to quote 2,606 characters of description.
- ✓ Tags match the text 4 of 5 tags appear in the text; "customer service" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
No tier crossings observed yet.
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Project Management, Bug and Issue Tracking Plugin – Software Issue Manager 20+ installs · 4.0★ · 2 shared tags B -
WP Favicon Remover 10K+ installs · 4.1★ · 1 shared tag B -
FluentBoards – Project Management, Task Management, Goal Tracking, Kanban Board, and, Team Collaboration 6K+ installs · 4.6★ · 1 shared tag A -
Project Manager – AI Powered Project Management, Task Management, Kanban Board & Time Tracker 5K+ installs · 3.8★ · 1 shared tag B - S SHK Hide Title 3K+ installs · 3.3★ · 1 shared tag F
-
Blogger To WordPress 3K+ installs · 4.1★ · 1 shared tag B
Embed this report card
Drop a live Pulse card for WBugBoard into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/wbugboard" width="480" height="300" style="border:0" loading="lazy" title="WBugBoard — Plugin Pulse"></iframe> WBugBoard: no active install count reported, 5.0★ (1 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/wbugboard
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