SFN Easy FAQ Manager
by curtismchale · Chat & Support
Also makes 2 other plugins · 22K+ installs across the portfolio →
Uses custom post types and taxonomies to manage an FAQ section for your site.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
B 75/100
no flags
Active installs
2K+
≈2.5K estimated
Momentum
+27%
downloads vs prior 30d
Biggest opportunity: Add “faq manager”, “wordpress faq” and “faq widget” to your wp.org tags. You rank #4, #15 and #18 for them without listing them, close enough for a declared tag to move you up. WordPress.org counts only your first five tags, so with 4 listed these are the slots worth spending.
75 health vs 64 average across 1,174 Chat & Support plugins
Install conversion
How it's measured →2.2%
of downloads still active
At least 2K of 91.4K lifetime downloads are still running, above its category: the median Chat & Support plugin keeps 0.8%, across 628 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Chat & Support plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Excellent listing optimization
Most to gain: Rating quality
Updated 269 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.9.11, the current branch or newer
4.4★ over 12 reviews, smoothed to 4.16★ and held back under 25 reviews
4 of 5 tags set · short description in place
To rank higher: Too few reviews to rank on quality — nudge happy users to leave one.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
33
Momentum
Losing ground
-0.8
Velocity
places per keyword, 28d
6%
Breadth
of keywords climbing, 28d
+0.1
Acceleration
recent half vs earlier
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| faq manager | #4 | #10 | down 1 |
| frequently asked questions your tag | #14 | #20 | down 6 |
| faq your tag | #24 | #18 | down 7 |
| wordpress faq | #15 | #20 | 0 |
| faq widget | #18 | #20 | down 1 |
| faq shortcode | #19 | #17 | down 2 |
| faq page | #24 | #20 | — |
| custom faq | #24 | #19 | 0 |
| collapse | #22 | #21 | down 4 |
| wordpress faq plugin | #24 | #22 | down 1 |
| custom post types your tag | Not in the top 24 | ||
| shortcodes your tag | Not in the top 24 | ||
37 searches this plugin appeared in over the last 90 days, 10 listed. 27 left out as unrelated or noise (years, numbers, stray words). 2 of its tags aren't in the top 24 for their own search.
What to do about it
- Add “faq manager”, “wordpress faq” and “faq widget” to your wp.org tags. You rank #4, #15 and #18 for them without listing them, close enough for a declared tag to move you up. WordPress.org counts only your first five tags, so with 4 listed these are the slots worth spending.
- Slipping on “faq”. Down 7 places since 2026-09-18, now #24. Check what shipped around then, and what moved above you.
- Slipping on “frequently asked questions”. Down 6 places since 2026-09-20, now #14. Check what shipped around then, and what moved above you.
Daily downloads
Since 5 Oct 2022 · 1,488 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 2.5K · peaks are release surges
Directory rank vs rivals
wp.org popularity rank over time · higher is better · when a rival's line climbs above yours, they've overtaken you
Health trend
Composite health score, snapshotted daily
Update activity
How busy the existing users are, measured as downloads in the last 30 days for every 1,000 active sites. A spike means a new release everyone's pulling; a long, slow decline means an aging user base that updates less.
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 53% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “2K+”. Our estimate pins where the real number sits.
Crossed into this band 20 months ago; the previous band took 19 months to cross, which places it about 50% of the way through.
Install history since 1 Feb 2021
Recent reviews
All reviews on wp.org ↗- ★★★★★ ellice90910.7y ago
pretty useful on most websites i design. easy to use.
Read on wp.org ↗ - ★★★★★ Cees Rijken11.3y ago
This plugin actually looked promising and although it has not been updated for a while, it works in WP 4.1 However, the recent FAQ-widget just points back to the FAQ-page and is not showing actual recent FAQ’s.
Read on wp.org ↗ - ★★★★★ Gangsar Swapurba12.7y ago
nice works plugin very useful thumb up!
Read on wp.org ↗ - ★★★★★ nicerthannew12.7y ago
I am moving content from Google sites to WordPress and this made the FAQ migration a matter of cut and paste.
Read on wp.org ↗ - ★★★★★ Adam Pery12.7y ago
Thanks for this excellent plugin
Read on wp.org ↗ - ★★★★★ Bobby Brooks12.9y ago
Normally I avoid anything coded in FL, but this plugin rocks. Gave me a way to manage FAQs quickly and even better gave my client a way to add new ones without fear of breaking them.
Read on wp.org ↗ - ★★★★★ Robert Bardall13.0y ago
…if you have more than one FAQ category and want to separate them by category, for example: Category Heading FAQ Category Heading FAQ Category Heading FAQ and so on… It outputs each FAQ section as a div with an ID: <div id="faq-block">FAQs</div> It goes against standards to have multiple divs with the same ID on a page so it fails W3C validation. It’s easy enough to change it to a class in the plugin’s PHP, CSS and JS files, but since I’m really only using base functionality of the plugin, I don’t know what effect it may carry through some of the more advanced features. It looks as if there are some navigation features that may be broken by doing this, but I don’t really have time to dig into it further right now. Seriously, I don’t know what the cross section of people that care about this kind of thing vs. people that don’t is around WP, and some may call this nit-picking, but I do care for any sites that I build. I figure others may care as well.
Read on wp.org ↗ - ★★★★★ aspirenetwork13.3y ago
So far its best among other FAQ plugins. Just need some more support in defining the layout.
Read on wp.org ↗
Behavioral tests
via WP HiveAutomated install-time checks, tested on PHP 8.1.12 · WP 7.0.1
Languages
via translate.wordpress.orgTranslated into 45 languages, 0 at 90% or more
Plus 21 more locales with partial translations.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
Not measured yet for this plugin’s topics. Its tracked searches are not among the measured topics. See the topics measured so far.
Readme readiness
5 of 8 pass · checked 28 Oct 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Uses custom post types and taxonomies to manage an FAQ section for your site."
- ! Has a FAQ Only 2 questions in the FAQ; 3 or more gives an assistant something to match.
- ! FAQ asks real questions 0 of 2 FAQ entries are headings, not questions ("undefined").
- ! Names who it is for Never says who the plugin is for or what they use it for.
- ✓ Names what it works with Mentions Yoast.
- ✓ Headings and lists 48 headings and 48 lists.
- ✓ Enough to quote 4,699 characters of description.
- ✓ Tags match the text 3 of 4 tags appear in the text; "frequently asked questions" does not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-03-21 3K+ → 2K+ down after 568 days in tier
- 2023-08-31 4K+ → 3K+ down after 331 days in tier
- 2022-10-04 5K+ → 4K+ down after 520 days in tier
- 2021-05-02 6K+ → 5K+ down after 262 days in tier
- 2020-08-13 7K+ → 6K+ down after 94 days in tier
- 2020-05-11 8K+ → 7K+ down after 293 days in tier
- 2019-07-23 10K+ → 8K+ down
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
Accordion FAQ – Compatible With All Page Builder (Elementor, Gutenberg) 30K+ installs · 4.6★ · 2 shared tags B -
Apollo13 Framework Extensions 20K+ installs · 4.0★ · 2 shared tags B -
WebMan Amplifier 1K+ installs · 3.9★ · 2 shared tags B -
FAQ Concertina 600+ installs · 4.4★ · 2 shared tags D - M Matcha Extra 400+ installs · 3.6★ · 2 shared tags
-
VS Knowledge Base 300+ installs · 4.4★ · 2 shared tags A
Embed this report card
Drop a live Pulse card for SFN Easy FAQ Manager into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/wordpress-faq-manager" width="480" height="300" style="border:0" loading="lazy" title="SFN Easy FAQ Manager — Plugin Pulse"></iframe> SFN Easy FAQ Manager: 2K+ active installs, 4.4★ (12 reviews). Plugin Pulse (WP Mayor), as of 2026-10-31. https://plugins.wpmayor.com/plugin/wordpress-faq-manager
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