Help Center by BestWebSoft
by bestweblayout · Backup
Also makes 30 other plugins · 14.5K+ installs across the portfolio →
Backup and export Help Center content automatically to your WordPress website database.
Try it live opens a temporary test site in your browser, which can take about 20 seconds to load. Plugins that rely on outside services or a full server may not work completely there.
Health
C 67/100
Stale · Few reviews
Active installs
10+
≈15 estimated
Momentum
-30%
low volume, under 1,000 downloads a month
Biggest opportunity: “backup”, “backup data” and “database” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
67 health vs 75 average across 558 Backup plugins
Install conversion
How it's measured →0.2%
of downloads still active
At least 10 of 5.5K lifetime downloads are still running, below its category: the median Backup plugin keeps 1.6%, across 286 plugins.
Downloads count every update, not just first installs, so older and more frequently released plugins read lower. Compare against other Backup plugins, not across the directory. wp.org reports active installs as the bottom of a band, so the real rate is this or higher.
Details
Directory ranking optimization
How it's scored →How well this listing is tuned to rank in WordPress.org search, on the factors an owner controls. Not popularity, optimization.
Room to improve
Most to gain: Update recency
Updated 511 days ago, past the ~180 days where wp.org starts discounting
Tested up to WordPress 6.7.11; the current branch is 7.1
5.0★ over 1 review, weighted for review count to 4.1★ and held back under 25 reviews
5 of 5 tags set · short description in place
To rank higher: Last updated 511 days ago — ship an update; wp.org decays a listing's search weight after ~180 days.
Get the full rank-higher report →Search visibility
How it's tracked →Directory searches this plugin turns up in, and which way each one is moving. WordPress.org publishes no history of search positions, so this starts the day we first tracked a keyword and never backfills.
Not enough tracked days yet to call a direction. Momentum needs at least three keywords measured a week or more apart.
wp.org is where the directory puts the plugin for that search. On merit is where it would sit if results were ranked on rating, support and updates, without the install boost. The last column is how far the wp.org position moved, from our first reading in the last 90 days to the latest.
| Keyword | wp.org | On merit | wp.org move, 90 days |
|---|---|---|---|
| backup your tag | Not in the top 24 | ||
| backup data your tag | Not in the top 24 | ||
| database your tag | Not in the top 24 | ||
| zendesk your tag | Not in the top 24 | ||
| zendesk plugin your tag | Not in the top 24 | ||
0 searches this plugin appeared in over the last 90 days. 5 of its tags aren't in the top 24 for their own search.
What to do about it
- “backup”, “backup data” and “database” aren't earning a slot. You list them, but you're not in the first 24 results for those searches. WordPress.org counts only your first five tags, so free the slot for a search you can win.
Daily downloads
Since 5 Oct 2022 · 1,491 days · wp.org + Plugin Pulse archive
30-day downloads
Rolling 30-day volume · peak 107 · peaks are release surges
Directory rank
Ranked about #30,400 to #44,800, alongside the other plugins at 10+ installs. Plugins with the same install count swap places between wp.org requests, so this is where most of them sit. Checked monthly, last on 1 Nov 2026.
Health trend
Composite health score, snapshotted daily
Update activity
Downloads in the last 30 days for every 1,000 active sites.
Not enough installs to measure. This needs at least 100 active sites; below that, a handful of downloads reads as tens of thousands.
Release cadence
No release in a yearHow often this plugin actually ships. A steady rhythm is the maintenance signal a single "last updated" date can't show.
0
releases in the last 12 months
1.4y ago
latest release · v1.1.3 · 10 Jun 2025
20
tagged releases on record
Recent releases
What its installed base runs
via wordpress.orgShare of active installs on each version of this plugin · 100% run the current release. Green is the current release; a big slice on older versions is a user base that has stopped updating.
Estimated active installs
The public count shows “10+”. Our estimate pins where the real number sits.
Crossed into this band 10 months ago; a band this size takes about a year or more to cross, which places it about 50% of the way through.
Install history since 4 Oct 2022
Security history
via Wordfence IntelligenceThe 1 disclosed vulnerability is patched in the current version (1.1.3). Sites still on an older version should update.
- 2017-04-12 CVE-2017-18542 Improper Neutralization of Input During Web Page Generation Affects <= 1.0.4 Patched in 1.0.5
Vulnerability records provided by Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. License and terms.
CVE records: Copyright 1999-2026 The MITRE Corporation. CVE terms of use.
Languages
via translate.wordpress.orgTranslated into 130 languages, 2 at 90% or more
Plus 106 more locales with partial translations.
AI assistants
How it's measured →Whether ChatGPT and Claude name this plugin when asked the category question, and whether the readme gives them something to quote.
This plugin’s searches fall outside the topics measured so far. See the topics measured so far.
Readme readiness
6 of 8 pass · checked 1 Nov 2026Can an assistant quote this readme? Eight deterministic checks over the wp.org listing, no model involved.
- ✓ Says what it does "Backup and export Help Center content automatically to your WordPress website database."
- ✓ Has a FAQ 5 questions in the FAQ.
- ✓ FAQ asks real questions 5 of 5 read like questions a user would type.
- ! Names who it is for One audience phrase ("if you have"); say who the plugin is for and what they use it for.
- ! Names what it works with Names no plugin, service or platform it works with.
- ✓ Headings and lists 6 headings and 6 lists.
- ✓ Enough to quote 2,136 characters of description.
- ✓ Tags match the text 3 of 5 tags appear in the text; "backup data", "zendesk plugin" do not.
Growth timeline
Install-tier crossings we have observed, and how long each tier took to outgrow
- 2025-12-29 20+ → 10+ down after 23 days in tier
- 2025-12-06 10+ → 20+ up after 234 days in tier
- 2025-04-16 20+ → 10+ down after 21 days in tier
- 2025-03-26 10+ → 20+ up after 17 days in tier
- 2025-03-09 20+ → 10+ down after 553 days in tier
- 2023-09-03 30+ → 20+ down after 6 days in tier
- 2023-08-28 40+ → 30+ down after 16 days in tier
- 2023-08-12 30+ → 40+ up after 32 days in tier
Competes with
The plugins that solve the same job, ranked by shared tags then reach, closest match first. The letter on the right is each plugin's health grade (A best, F worst).
-
BackUpWordPress 80K+ installs · 4.7★ · 2 shared tags C -
Database Backup for WordPress 60K+ installs · 4.4★ · 2 shared tags B -
WP-DBManager 50K+ installs · 4.4★ · 2 shared tags A - I InstaMigrate 1K+ installs · 3.6★ · 2 shared tags
-
EZ SQL Reports Shortcode Widget and DB Backup 500+ installs · 4.3★ · 2 shared tags C - R Remote Database Backup 100+ installs · 3.6★ · 2 shared tags
Embed this report card
Drop a live Pulse card for Help Center by BestWebSoft into a readme, a review or a deck. It updates itself.
<iframe src="https://plugins.wpmayor.com/embed/zendesk-help-center" width="480" height="300" style="border:0" loading="lazy" title="Help Center by BestWebSoft — Plugin Pulse"></iframe> Help Center by BestWebSoft: 10+ active installs, 5.0★ (1 reviews). Plugin Pulse (WP Mayor), as of 2026-11-03. https://plugins.wpmayor.com/plugin/zendesk-help-center
Spotted a number that looks wrong? Report a data issue and we'll check it against the source.