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wp.org search vs our merit ranking: “gravity forms phone”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “gravity forms phone”, we and wp.org disagree on the top plugin, and our order differs from theirs on 11 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

Telephone field for Gravity Forms shows at wp.org #5 but places #16 on merit, a gap of 11 places. Its 400+ installs carry it up the search order; its 5.0★ average from 2 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

Buried gem

Pods – Custom Content Types and Fields places #9 on merit, 4.8★ from 418 reviews, but shows at wp.org #18. A smaller install base keeps it further down the default search order than its quality signals alone would.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 Fluent Forms – Customizable Contact Forms, Survey, Quiz, & Conversational Form Builder 800K+ · 4.8★ (808) wp.org #2 1 too low 2 Smart phone field for Gravity Forms 5K+ · 4.2★ (23) wp.org #1 1 too high 3 Gravity Booster – Styles & Layouts for Gravity Forms 30K+ · 4.6★ (199) wp.org #3 4 Anti-Spam, Spam FireWall by CleanTalk 200K+ · 4.8★ (3221) wp.org #6 ↑3 2 too low 5 Connector for Gravity Forms and Google Sheets 3K+ · 4.7★ (66) wp.org #4 1 too high 6 Jetpack – AI Agents & MCP, Security, Backup & Analytics 3M+ · 3.7★ (2408) wp.org #8 ↑4 2 too low 7 Formidable Forms – Contact Form, Survey, Quiz, Payment, Calculator Form & Custom Form Builder 300K+ · 4.8★ (1388) wp.org #14 ↓1 7 too low 8 Spam Protection | Maspik 30K+ · 4.7★ (87) wp.org #12 ↓4 4 too low 9 Pods – Custom Content Types and Fields 100K+ · 4.8★ (418) wp.org #18 ↓2 9 too low 10 Live Summary for Gravity Forms 1K+ · 5.0★ (18) wp.org #7 3 too high 11 FluentSMTP – WP Mail SMTP Plugin with Amazon SES, SendGrid, Mailgun, Postmark, Cloudflare, toSend, Gmail and Any SMTP 700K+ · 4.8★ (411) wp.org #17 ↑3 6 too low 12 Invisible Anti-Spam & CAPTCHA — reCAPTCHA Alternative for All Forms 5K+ · 4.8★ (50) wp.org #13 ↑1 1 too low 13 CRM Perks Integration for Gravity Forms and Salesforce 1K+ · 4.9★ (139) wp.org #21 ↓4 8 too low 14 Signature Add-On for Gravity Forms 1K+ · 3.9★ (21) wp.org #11 ↓1 3 too high 15 Integration for Gravity Forms and Pipedrive 200+ · 5.0★ (11) wp.org #15 16 Telephone field for Gravity Forms 400+ · 5.0★ (2) wp.org #5 11 too high 17 WP Gravity Forms HubSpot 600+ · 4.8★ (12) wp.org #20 ↓2 3 too low 18 HIPAA Forms 800+ · 4.3★ (9) wp.org #16 ↑7 2 too high 19 Pronamic Pay with Mollie for Gravity Forms 300+ · 5.0★ (3) wp.org #10 ↑1 9 too high 20 Repeater Fields for Gravity Forms 1K+ · 3.4★ (5) wp.org #9 ↓3 11 too high 21 Byteplant Phone Validator 100+ · 5.0★ (6) wp.org #22 ↓3 1 too low 22 GHL Gravity Bridge – Send Gravity Forms leads to GHL CRM 600+ · 3.7★ (6) wp.org #23 ↓2 1 too low 23 Real Time Validation For Gravity Forms 500+ · 5.0★ (2) wp.org #24 1 too low 24 UTM Tracker for Gravity Forms 100+ · 5.0★ (1) wp.org #19 5 too high

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.