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wp.org search vs our merit ranking: “persian chatbot”

wp.org orders by popularity, so a plugin a host bundled onto millions of sites, or a big-brand one that's slow and mediocre, can sit at the top. Our ranking is built to answer a different question: which of these is actually worth installing. How this works →

For “persian chatbot”, we and wp.org disagree on the top plugin, and our order differs from theirs on 3 of the top 20.

wp.org search ranks on

Install count (uncapped), the raw star average, freshness, and support. Popularity dominates, so the biggest install base usually wins regardless of how it got there.

We add

A cap on the install boost, volume-weighted ratings, and signals wp.org can't see: whether the install base is organic or host-pushed, and its risk of being pulled.

Ranked above its merit

MWD AI Assistant – Local Lead Generation shows at wp.org #14 but places #18 on merit, a gap of 4 places. Its 10+ installs carry it up the search order; its 5.0★ average from 1 reviews, plus freshness and upkeep, place it lower on our volume-weighted scale.

How this rank is calculated

Each plugin's merit score multiplies these inputs together: how recently it was updated, how current its "tested up to" WordPress version is, its install base (log scale, capped at 10 million), its support thread resolution rate, and a rating score. The rating score weights the star average by review volume against a sitewide prior, then scales it by the lower bound of the share of 4 and 5 star reviews. A plugin with 3.7 stars from tens of thousands of reviews can still outscore a 4.9 with a few dozen, because the small sample carries less certainty.

A health factor between 0.4 and 1.15 then adjusts that score for what wp.org's search can't see: PHP fatals or failed activations on a test install, PHP and WordPress compatibility, memory and page-speed footprint, suspicious review patterns, closure risk, and a large install base with very few reviews. Clean, adopted plugins earn a small lift.

A keyword ranking starts from wp.org's search order for the term, weighting each position by 1 divided by its place, then applies the merit correction and health factor above. Relevance to the keyword stays in the result, so the order can differ from the all-categories list on /best, which scores plugins with no search term.

Hover a row to see the main reason for its position.

merit plugin wp.org
1 BetterDocs – AI Documentation, Knowledge Base, MCP Server, Docs, Wikis, FAQ & Chatbot 30K+ · 4.8★ (515) wp.org #2 1 too low 2 Chatbot for WordPress by Collect.chat ⚡️ 6K+ · 4.4★ (38) wp.org #1 1 too high 3 TimeSaverBot – Multilingual AI Chatbot for WooCommerce & Live Chat 100+ · 5.0★ (17) wp.org #5 ↓1 2 too low 4 LiveAgent – Omnichannel Help Desk & Live Chat Software 400+ · 4.2★ (32) wp.org #6 ↓1 2 too low 5 ILACHAT – AI Chatbot & Live Chat 200+ · 4.7★ (3) wp.org #3 2 too high 6 BotPenguin – Generative AI Chatbot with Live Chat & ChatGPT 600+ · 0.0★ (0) wp.org #4 ↓1 2 too high 7 Muchat – AI Chatbot 200+ · 0.0★ (0) wp.org #7 ↓1 8 Botino Chatbot — · 0.0★ (0) wp.org #8 ↓1 9 Raya AI – Persian Support Chatbot — · 0.0★ (0) wp.org #9 10 ParsChat 20+ · 0.0★ (0) wp.org #12 ↓3 2 too low 11 MaxSellora – AI Chat That Converts Visitors to Buyers — · 5.0★ (2) wp.org #20 ↓2 9 too low 12 Kommunicate – AI Agents and Live Chat for Customer Support 60+ · 5.0★ (1) wp.org #10 ↓2 2 too high 13 Cheraq AI | هوش مصنوعی چراغ – مقاله‌نویس، سئو و چت پشتیبانی وردپرس 10+ · 5.0★ (1) wp.org #11 ↑3 2 too high 14 Kailin AI Bot — · 0.0★ (0) wp.org #15 ↓3 1 too low 15 AI Tools – Chatbot, ChatGPT, Content Generator, Image Generator, Artificial Intelligence GPT 20+ · 5.0★ (1) wp.org #13 ↓3 2 too high 16 helpo – AI Chatbot & Live Chat for WooCommerce — · 0.0★ (0) wp.org #17 ↓2 1 too low 17 DeepFA AI — · 0.0★ (0) wp.org #18 ↓1 1 too low 18 MWD AI Assistant – Local Lead Generation 10+ · 5.0★ (1) wp.org #14 ↓3 4 too high 19 FARDAGARI — · 0.0★ (0) wp.org #19 ↓3 20 چت بات هوش مصنوعی پشتیبان هوشمند آتیرام- Atirame chatbot AI — · 5.0★ (1) wp.org #16 ↓3 4 too high 21 Howsit — · 0.0★ (0) wp.org #21 ↓2 22 Tavoos Floating Call Button — · 0.0★ (0) wp.org #22 ↓1 23 AxG AI Store Sales & Support Assistant for Woo — · 0.0★ (0) wp.org #23 ↓3 24 Vitxi Converse – Intelligent AI chatbot for Social Media — · 0.0★ (0) wp.org #24 ↓2

Merit ranking caps the install boost at 10M (wp.org leaves it uncapped), replaces the raw star average with a volume-weighted score and a Wilson lower bound, and keeps wp.org's own freshness and compatibility decays. Method from the plugin-directory source; see Meta Trac #8298. Positions are tracked daily from the first visit to a keyword, so the small arrows show movement since tracking began.